Call centre Work, Jobs in Livingston (with Salaries)

L1 Service Desk Team Leader
XMA —Livingston
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Team management
- IT
- Employee discount
- Life insurance
Inbound Sales Advisor
Concentrix —Larbert
- £26,520 a year
- Full-time
- Sales
- Contracts
- Communication skills
- Employee discount
Customer Service Advisor NHS
Foundever —Motherwell
- Full-time
- Computer literacy
- Paid training
- Employee discount
Customer Service Executive
Nichols PLC —Stirling
- Sales
- Customer service
- Agile
- Employee discount
Trolley Collector
ABM UK —Edinburgh
- Weekend availability
- Customer service
- Communication skills
- Employee discount
Quick apply
VEHICILE RECOVERY CONTROLLER/CALL HANDLER
KAISER RECOVERY LTD —Glasgow
- Part-time
- Customer service
- Computer literacy
- English
Quick apply
Switchboard Operator (re-advert 1)
NHS Scotland —Kirkcaldy
- £26,696 - £28,988 a year
- English
- Organisational skills
- Typing
3d
Call Handler – Full Time
Vets Now —Dunfermline
- £13.45 an hour
- Full-time
- Sick pay
Customer Service Coordinator (Maternity Cover - 14 Month Fixed-term Contract)
Dolby Vivisol —Stirling
- £24,880 a year
- Full-time
- Customer service
- Organisational skills
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
5d
Telemarketing Representative
eContact Services —Clydesdale West
- From £25,500 a year
- Full-time
- CRM software
- Microsoft Excel
- Salesforce
Quick apply
4d
Contact Centre Team Leader – Full Time
Vets Now —Dunfermline
- £33,150 a year
- Full-time
- Customer service
- Mentoring
- Leadership
- Annual leave
7d
Trolley Collector
ABM —Edinburgh
- £12.71 an hour
- Full-time
- Driving
- Free parking
- Employee assistance programme
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Hamilton
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Sales Assistant
Verisure Services (UK) Limited —Falkirk
- Full-time
- Sales
- Communication skills
Quick apply
Sales Team Leader
Verisure Services (UK) Limited —Edinburgh
- £24,000 a year
- Full-time
- Sales
- Team management
- Communication skills
- Employee discount
- Referral programme
Quick apply
Sales Executive
Verisure Services (UK) Limited —Stirling
- Full-time
- Sales
- Driving
- Communication skills
Quick apply

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Sales Assistant
The Designer Rooms —Livingston
You will represent The Designer Rooms from the moment customers walk into the store. Furniture sales: 2 years (required). Uncapped commission on personal sales.
£24,785 - £45,000 a year
Quick apply
9d
Customer Service Representative
Dor 2 Dor scotland ltd —Livingston
No door knocking, selling, or speaking directly with customers. *PAYE employment* – *this is not a cash-in-hand role*. No previous experience is necessary.
£24,420.00 - £38,756.85 a year
Quick apply
12d

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L1 Service Desk Team Leader

XMA -
Livingston

Apply Now

Job details

Permanent | Full-time
£28,000 - £32,000 a year

Benefits

Company pension
Discounted gym membership
Private medical insurance
Employee discount
Life insurance
Referral programme

Qualifications

Team management
ServiceNow
IT
Help desk

Full job description

Location: Livingston

SALARY: £28,000 - £32,000 per annum

Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program

Do you enjoy developing, coaching and managing customers? Do you have experience managing a team of 10-12 and you’re looking for the next company to excel and grow your skills? Or, are you just looking to join a reputable company where you can really show your management skills?

If you answered yes to any of the above, we may have the role for you!

Established in the 80’s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home.

We are currently looking for an IT Support Team Leader to manage a team of individuals within a busy helpdesk environment. You will be responsible for all relationships with your customers, focusing on getting the best out of your team to hit all service level agreements.

LOCATION : Livingston - Hybrid

JOB SPECIFICATION:
You’ll be responsible for a team of 10-12 colleagues within a busy helpdesk
Helping the team come to resolutions on all incidents and requests received through our ticket system, phone or email
1-2-1s and coaching plans within your team, plus the delivery of performance reviews
Main point of contact for customers you are responsible for on your helpdesk to keep up a consistent line of communication.

This role involves working Monday – Friday on 8.5 hour shifts, anywhere between 7am-6pm, with an hour lunch.

REQUIREMENTS:
Experience managing a team of 10-12 within either a helpdesk, service desk or call centre environment
Confident delivering customer service and dealing with clients both by phone or email
A keen interest in IT or experience managing a helpdesk team

We’re proud to be recognised as a Disability Confident Level 3 Employer—the highest level in the UK Government’s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role.

We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is [email protected], we will be happy to action your requests.

KEYWORDS : 1 st Line IT Support, 1 st Line, 1 st Line Team Leader, 1 st Line IT Support Team Leader, Technical Analyst Team Lead, 1 st Level, Level 1 Technical Analyst, Helpdesk, Ivanti, Service Now, ITSM tools, Team Leader, 1 st Level Team Leader, 1 st Level Technical Analyst Team Leader

Apply Now

Refine Your Search

call centre jobs in livingston

L1 Service Desk Team Leader

Inbound Sales Advisor

Customer Service Advisor NHS

Customer Service Executive

Trolley Collector

VEHICILE RECOVERY CONTROLLER/CALL HANDLER

Switchboard Operator (re-advert 1)

Call Handler – Full Time

Customer Service Coordinator (Maternity Cover - 14 Month Fixed-term Contract)

Telemarketing Representative

Contact Centre Team Leader – Full Time

Trolley Collector

JUNIOR SALES CONSULTANT

Sales Assistant

Sales Team Leader

Sales Executive

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