Regional manager Work, Jobs in Llanberis (with Salaries)

Owner Experience Manager
Sykes Holiday Cottages —Bangor
- Up to £45,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Organisational skills
Quick apply
Planning Policy Team Leader
Gwynedd Council —Caernarfon
- £44,075 - £46,142 a year
- English
- Presentation skills
- No degree
3d
Comissioning and Contracting Specialist
Gwynedd Council —Caernarfon
- £39,862 - £41,771 a year
- Temporary
- English
- Communication skills
- Negotiation
Store Manager
Card Factory —Colwyn Bay
- £31,083.09 a year
- Leadership
- Communication skills
Independent Joint Adoption Panel Chair
Conwy County Borough Council —Colwyn Bay
- £440 a day
- Analysis skills
- Leadership
- Communication skills
Field Sales Representative - Bangor
Flatpay —Bangor
- £60,000 - £70,000 a year
- Full-time
- Sales
- No experience needed
- English
- Free parking
Quick apply
Facilities Manager
ISS Facility Services —Bangor
- Management
- Contracts
Quick apply
Branch Manager
Selwood Limited —Conwy
- £58,000 - £59,500 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
7d
Store Manager
Vision Express —Llandudno
- Leadership
- School
- Annual leave
- Employee assistance programme
Independent Adoption Panel Member
Conwy County Borough Council —Colwyn Bay
- £130 a day
- Communication skills
20h
Programme Facilitator - Caernarfon (Wales)
HM Prison & Probation Service —Caernarfon
- £20,001 - £40,000 a year
- Weekend availability
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee discount
Lead Engineer
Mitie —Llandudno
- Weekend availability
- Management
- Organisational skills
- Leadership
Relief Team Member
YHA England & Wales —Conwy
- £12.71 an hour
- Hospitality
- Café
- Employee assistance programme
- Employee discount
Consultant Psychiatrist (Home Treatment & Psychiatric Intensive Care)
Betsi Cadwaladr University Health Board —Bangor
- £110,240 - £160,951 a year
- Full-time
- Hybrid work
Dual Fuel Commercial Metering Engineer
Yü Group —Llandudno
- £43,260 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply

More jobs to discover

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Planning Policy Team Leader
Gwynedd Council —Caernarfon
Holder of a clean and valid driving licence and use of a car. Lead and implement regular work arrangements to provide advice and specialist guidance on planning…
£44,075 - £46,142 a year
3d
Transport Planning and Engineering Professional Trainee
YGC - Ymgynghoriaeth Gwynedd Consultancy —Caernarfon
The main duties include supporting transport projects by carrying out studies, analysing data and assisting with the design of infrastructure improvements that…
£31,537 - £33,699 a year
Quick apply

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Owner Experience Manager

Sykes Holiday Cottages -
Bangor

Quick apply

Job details

Full-time
Up to £45,000 a year

Benefits

Company pension
Paid volunteer time

Qualifications

Hospitality
Guest relations
Microsoft Office
Performance management
Organisational skills
IT
Account management
Leadership
Communication skills

Full job description

Join the Team Making Holidays Shine in North Wales!

Salary: Up to £45,000 per annum
- ️ Working Hours: 37.5 hours per week, 9am unti 5:30pm, Monday to Friday (required to work occasional Saturdays)
Location: Our lovely office in Bangor, Gwynned
Reports to: Senior Manager – Owner Success (Brands)

About the Role

We’re looking for a passionate Owner Experience Manager to join our Menai Holiday Cottages team. In this role, you’ll lead the Holiday & Owner Experience team alongside local Property Services teams, ensuring we deliver a world-class experience for guests, owners, and premium accounts.

You’ll inspire and develop a high-performing, motivated team while driving service excellence, operational improvement, and strong owner relationships..

What You’ll Do

➡️ Lead and manage one of our regional sister brands, ensuring outstanding service delivery
➡️ Oversee performance across emails, messaging, calls, and case handling
➡️ Manage recruitment, training, workforce planning, and team development
➡️ Track and drive performance against key KPIs (NPS, retention, quality, compliance, financials, engagement)
➡️ Build and maintain strong local partnerships to support operational and commercial growth
➡️ Use data insights to improve processes, performance, and owner experience outcomes
➡️ Ensure governance, risk, health & safety, and office standards are consistently met
➡️ Coach, develop, and engage your team to foster a positive, high-performance culture
➡️ Collaborate with central teams including Property Services and Recruitment
➡️ Manage budgets and provide out-of-hours keyholder support when required
➡️ Handle escalations and support quality assurance to strengthen owner and guest relationships
➡️ Deputise for the Regional Owner Experience Manager when needed

What You’ll Bring

✅ Proven experience in people leadership and performance management
✅ Strong communication skills, both written and verbal
✅ Experience managing large, customer-focused teams
✅ Ability to interpret data, reports, and performance insights
✅ Strong business planning and commercial awareness
✅ Excellent organisational skills with the ability to manage multiple priorities
✅ Confidence working to tight deadlines in a fast-paced environment
✅ Proficiency in Microsoft Office and general IT systems

Bonus Points For

Experience in travel, tourism, holiday lettings, or hospitality
Background in customer-facing or contact centre environments
Experience working with high-net-worth clients or luxury service sectors
Account management or stakeholder relationship experience
Knowledge of the local area and/or adaptability to new systems

Who Are Menai Holiday Cottages?

'Menai Hols' as it's affectionately known by those who work here, was established over 35 years ago and is now North Wales’s leading local holiday letting agency. From humble beginnings as a small family-run company to being one of the leading holiday letting agencies in North Wales, our success relies upon standing by our founding principles. Working closely with property owners and customers, who remain at the heart of our business. We are part of Sykes Holiday Cottages. This means our owners get both the support and marketing of a local and national holiday let agency.

Why You’ll Love Working With Us

At Menai Holiday Cottages & Sykes, we believe in doing right by our people:

Annual bonus scheme linked to company performance
✈️ Generous holiday allowance + extra days with long service
Option to purchase extra holiday days if you wish
A day off for your birthday
2 volunteering days per year
Enhanced parental leave (24 weeks maternity, 3 weeks paternity at full pay).
Pension scheme with employer contributions
Discounted and last-minute stays at Forest Holidays and Sykes Cottages for you, your friends & family
️ Special offers and discounts designed to enhance your overall wellbeing
Health cash plan & life assurance
Training & development opportunities
24/7 mental health support
Employee savings scheme
Long service awards and company event.

We’re passionate about diversity, inclusion and welcoming people from all backgrounds. Need adjustments during the recruitment process? Just let us know, we’ll be happy to help.

Apply now and help us create amazing holidays in Wales!

Quick apply

Refine Your Search

regional manager jobs in llanberis

Owner Experience Manager

Planning Policy Team Leader

Comissioning and Contracting Specialist

Store Manager

Independent Joint Adoption Panel Chair

Field Sales Representative - Bangor

Facilities Manager

Branch Manager

Store Manager

Independent Adoption Panel Member

Programme Facilitator - Caernarfon (Wales)

Lead Engineer

Relief Team Member

Consultant Psychiatrist (Home Treatment & Psychiatric Intensive Care)

Dual Fuel Commercial Metering Engineer

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