Head of customer service Work, Jobs in Llandaff, Crf (with Salaries)

Senior Information & Business Support Officer
Care & Repair Cardiff and the Vale —Cardiff
- £32,080 a year
- Full-time
- Customer service
- Administrative experience
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
8d
Registry Administrator (up to 6m FTC)
Principality Building Society —Cardiff
- £26,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- IT
- Work from home
2d
Enforcement Agent - Rhondda
Dukes Bailiffs Limited —Rhondda
- £28,500 - £100,000 a year
- Full-time
- Continuous improvement
- Cash handling
- Leadership
- Health & wellbeing programme
- Flexitime
Quick apply
Project Manager (Land & New Business)
Hafod —Cardiff
- £42,000 - £52,500 a year
- Full-time
- Hybrid work
- Project management
- Organisational skills
- Construction experience
Marketing Executive - Specialist
PHSGroup —Caerphilly
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Marketing
- Free parking
- Annual leave
Customer Engagement Co-ordinator
United Welsh —Caerphilly
- £28,194.75 a year
- Full-time
- Microsoft Word
- Databases
- Front desk
Visitor Levy and National Registration Officer (Welsh Language Essential)
Welsh Revenue Authority —Cardiff
- £30,754 - £34,997 a year
- Full-time
- Hybrid work
- Presentation skills
- Analytics
- Annual leave
- Language training provided
11d
Development Manager( Land & New Business)
Hafod —Cardiff
- £56,000 - £65,000 a year
- Full-time
- Hybrid work
- Business development
- Construction experience
- Leadership
Head of CRM
Wealthify Ltd —Penarth
- Up to £70,000 a year
- Full-time
- Hybrid work
- CRM software
- Team management
- Organisational skills
- Free parking
Quick apply
4d
Registry Administrator (up to 6m FTC)
Principality —Cardiff
- Hybrid work
- Computer literacy
- Microsoft Office
- IT
- Work from home
Quick apply
2d
Purchase Ledger Administrator
PHSGroup —Caerphilly
- No weekends
- Microsoft Excel
- Communication skills
- Free parking
- Employee discount
Transit Driver
Robert Price (Builders' Merchants) Ltd —Blackwood
- Full-time
- Customer service
- Maths
- In-person
- Employee discount
- Sick pay
Quick apply
3d
Receptionist - Facilities
Hugh James —Cardiff
- Full-time
- Hybrid work
- Front desk
- Guest services
- Communication skills
- Employee assistance programme
- Employee discount
2d
Senior Information & Business Support Officer
Care & Repair Monmouthshire and Torfaen —Cardiff
- £32,080 a year
- Full-time
- Team management
7d
Marketing Executive - Specialist
PHS Group —Caerphilly
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Marketing
- Free parking
- Annual leave
Fitness Coach
Village Hotels - Cardiff - Leisure —Cardiff
- Part-time
- Customer service
- Hotel
- Cleaning
- Employee assistance programme
- Employee discount
Quick apply
11d
Purchase Ledger Administrator
PHS Group —Caerphilly
- Full-time
- Microsoft Excel
- Communication skills
- Free parking
- Employee discount
4050 - Head of Digital, Data & Technology for the Disused Tips Authority
Welsh Government —Merthyr Tydfil
- £61,098 - £78,449 a year
- Full-time
- Computer Science
- Presentation skills
- Leadership
CX Team Member
Foot Locker —Cardiff
- £10.00 - £14.12 an hour
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
Store Assistant - 8 Hours - Sweaty Betty Cardiff, Wales
Wolverine Worldwide —Cardiff
- 8 hour shift
- Customer service
- Communication skills
- Flexible schedule
- Referral programme
1d

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head of customer service jobs near llandaff, crf

Senior Information & Business Support Officer

Care & Repair Cardiff and the Vale
Cardiff

Quick apply

Job details

Full-time
£32,080 a year
8 days ago

Benefits

Free parking
Health & wellbeing programme
Additional leave
Flexitime
Company pension
Company events

Qualifications

Operations management
Customer service
Stakeholder liaison
Administrative experience
Team management
Signposting to community resources
Office experience

Full job description

Senior Information & Business Support Officer

Would you like to be part of a successful and motivated team that helps older people to remain living independently in their own homes? 

Care & Repair Cardiff and the Vale is a charity that exists to support older people living in Cardiff and the Vale of Glamorgan to repair, adapt and maintain their homes to enable them to live as independently as possible with increased safety, security, warmth and comfort.

Our values are Compassion, Accountability, Respect and Excellence. They drive what we do and what people can expect from us as a customer, a partner, or as part of our team.

We are currently seeking: a motivated and organised individual to manage and lead a team to deliver a high-quality, confidential and client-centred information and advice service, and coordinate central business support across the organisation, in line with our mission and values.

Role Summary:

· Salary: £32,080 per annum

· Contract: Permanent

· Location: office-based at our Cardiff office

· Full Time: 35 hours per week

· Closing date: 9am Monday 21st September

· Interview date: Wednesday 30th September

The information and advice service is the agency's core and first point of contact, managing enquiries from clients, stakeholders and partner agencies.

The role:

· Lead and provide a comprehensive initial advisory, signposting and referral service to older people.

· Contribute to the operational management team, driving service excellence, delivery of the business plan, effective communication and a strong team culture.

· Provide leadership, supervision and support to the team, ensuring consistent, accurate, impartial and comprehensive service delivery in line with our values.

· Drive consistency and standards across the team so that services meet all relevant legislation, regulations, policies and procedures.

· Act as the first point of escalation for client queries or concerns the team cannot resolve at first contact.

· Coordinate central business-support functions across the organisation, including enquiries, events, room bookings, stock, compliance support, and secretariat support to the Senior Leadership Team.

For more information and an application pack: please email [email protected] or call 029 20473337.

For an informal discussion about the role: please contact Julia Folland, Head of Casework Services or Leanne Herberg, Chief Officer on 029 20473337.

Please note we are unable to accept CVs in lieu of an application form.

Job Type: Full-time

Pay: £32,080.00 per year

Benefits:

Additional leave
Company events
Company pension
Flexitime
Free parking
Health & wellbeing programme

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in llandaff, crf

Senior Information & Business Support Officer

Registry Administrator (up to 6m FTC)

Enforcement Agent - Rhondda

Project Manager (Land & New Business)

Marketing Executive - Specialist

Customer Engagement Co-ordinator

Visitor Levy and National Registration Officer (Welsh Language Essential)

Development Manager( Land & New Business)

Head of CRM

Registry Administrator (up to 6m FTC)

Purchase Ledger Administrator

Transit Driver

Receptionist - Facilities

Senior Information & Business Support Officer

Marketing Executive - Specialist

Fitness Coach

Purchase Ledger Administrator

4050 - Head of Digital, Data & Technology for the Disused Tips Authority

CX Team Member

Store Assistant - 8 Hours - Sweaty Betty Cardiff, Wales

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