Implementation specialist Work, Jobs in Llandaff, Crf (with Salaries)

ServiceNow Implementation Specialist
Capgemini —Cardiff
- Hybrid work
Lean Specialist
Eakin Healthcare —Cardiff
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Free parking
- Referral programme
Quick apply
4d
Product Management Senior Specialist
International Baccalaureate —Cardiff
- £50,000 a year
- Full-time
- Hybrid work
PBS Practitioner
ivolve Care and Support —Cardiff
- £26,812.50 - £29,152.50 a year
- Full-time
- Research
- Travel
- Training & development
- Annual leave
- Referral programme
Funding and Impact Officer
Sparkle (South Wales) —Newport
- £16,848 a year
- Part-time
- Hybrid work
- CRM software
- Marketing
Quick apply
4050 - Head of Digital, Data & Technology for the Disused Tips Authority
Welsh Government —Merthyr Tydfil
- £61,098 - £78,449 a year
- Full-time
- Computer Science
- Presentation skills
- Leadership
Senior Management Consultant
Ergesis Management and Organisational Development —Bridgend
- £4,500 - £5,400 a month
- Full-time
- Analysis skills
- In-person
- Free parking
- Sick pay
Quick apply
6d
Senior Assistant (Executive Assistant), Leadership Support Centre, Central Business Services
Deloitte —Cardiff
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Conflict management
Graduate Process Engineer - Water - 2027 (Cardiff)
Stantec —Cardiff
- Hybrid work
- Engineering
- Bachelor's degree
Support And Accommodation Officer
Neath Port Talbot County Borough Council —Neath Port Talbot
- £31,022 - £33,699 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
2d
Test Lead
Transport for Wales —Pontypridd
- Up to £55,000 a year
- Computer Science
- Engineering
- Analysis skills
8d
Associate Director of Public Health (NWJCC)
Cwm Taf Morgannwg University Health Board —Pontypridd
- £114,475 - £131,732 a year
- Full-time
- Leadership
- Annual leave
11d
Assistant Headteacher
Salutem Care & Education —Pentyrch
- £45,000 - £49,000 a year
- Management
- Experience working with children
- Continuous improvement
Compliance and Risk Advisor – Data Protection
Cardiff University —Cardiff
- £41,064 - £46,049 a year
- Full-time
18h
Data Governance Officer
Creditsafe —Cardiff
- Full-time
- Hybrid work
- SharePoint
- Communication skills
- Annual leave
Quick apply
8d
4051 - Head of Programmes, Maintenance & Investment for the Disused Tips Authority
Welsh Government —Merthyr Tydfil
- £61,098 - £78,449 a year
- Full-time
- Engineering
- Presentation skills
- Continuous improvement
Global Commodity Specialist (Metals - Instruments)
Revvity —Llantrisant
- Microsoft Powerpoint
- Microsoft Word
- Engineering
Digital Applications Lead
Velindre University NHS Trust —Nantgarw
- £40,559 - £48,841 a year
- Full-time
- Organisational skills
- Communication skills
4d
Product Optimisation Specialist - Atamis
Banyan Software —Cardiff
- Salesforce
Quick apply
Operational Learning Administrator - Cambs
Cambridgeshire Constabulary —Monkswood
- £27,204 a year
- Full-time
- Continuous improvement
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
1d

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ServiceNow Implementation Specialist

Capgemini -
Cardiff

Apply Now

Job details

Permanent

Qualifications

Technical troubleshooting
Data integration
SOAP
ServiceNow
UI

Full job description

About the job you're considering

The ServiceNow Platform Implementation Solution Specialist is a technical and strategic role within Digital Customer Experience’s (DCX) Business Technology practice in the UK. This role focuses on developing, customizing, and integrating ServiceNow solutions to enhance Customer Experience, Technology Experience, and Employee Experience. It requires a strong understanding of what drives excellent customer experiences from marketing, sales, and commerce perspectives, as well as how great employee experiences are built around key moments such as onboarding, daily work, and talent development. The role also involves leveraging ServiceNow’s platform to enable seamless workflows that optimize productivity and satisfaction for both customers and employees.

Your role

Technical Development - Design and develop solutions for ServiceNow workflow applications, including:

Customer Experience Workflow Applications - Customer Service Management (CSM), Field Service Management, Customer Service Portal
Technology Experience Workflow Applications - IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM)
Employee Experience Workflow Applications - HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service Delivery

User Experience - Utliise ServiceNow's Experience Layer components to build modern, intuitive user interfaces

Configure and enhance the Next Experience UI for tailored and seamless interactions
Use UI Builder and Service Portal to deliver role-based dashboards and customised workflows that meet client-specific requirements

Integration and Data Management

Integrate ServiceNow applications with external systems (e.g., CRMs, HR systems, and eCommerce platforms) using REST/SOAP APIs and IntegrationHub.
Manage data migration and ensure alignment across ServiceNow modules and external systems for consistent data integrity.
Workflow data fabric and RaptorDB

Your skills and experience

ServiceNow Expertise: Proven experience with the ServiceNow platform, focusing on Customer Experience, Technology Experience, and Employee Experience workflows.
Customer and Employee Insights:
Deep understanding of customer journey optimization, including touchpoints in marketing, sales, and commerce.
Strong knowledge of employee lifecycle touchpoints, such as onboarding, daily productivity, and career development.
Technical Proficiency: Proficiency in JavaScript, HTML, CSS, and ServiceNow-specific tools like Glide API, Flow Designer, and IntegrationHub.
Integration Skills: Expertise in integrating ServiceNow with external systems to create end-to-end workflows.
Communication and Collaboration: Ability to translate technical concepts into business outcomes and work effectively with diverse teams.
Problem-Solving: Analytical mindset with the ability to troubleshoot complex issues and deliver innovative solutions.

Your security clearance

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.
To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.
Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.
Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

We are a Disability Confident Employer

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

Declare they have a disability, and
Meet the minimum essential criteria for the role.

Please opt in during the application process.

Make it real – what does it mean for you

Flexibility to work your way
You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Your wellbeing
You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.

Impactful Experiences
You will reimagine what’s possible: creating value for the world’s leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK.

Shape your path
You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.

Capgemini. Make it real.

Why you should consider Capgemini

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.

Make it real | www.capgemini.com

Apply Now

Refine Your Search

implementation specialist jobs in llandaff, crf

ServiceNow Implementation Specialist

Lean Specialist

Product Management Senior Specialist

PBS Practitioner

Funding and Impact Officer

4050 - Head of Digital, Data & Technology for the Disused Tips Authority

Senior Management Consultant

Senior Assistant (Executive Assistant), Leadership Support Centre, Central Business Services

Graduate Process Engineer - Water - 2027 (Cardiff)

Support And Accommodation Officer

Test Lead

Associate Director of Public Health (NWJCC)

Assistant Headteacher

Compliance and Risk Advisor – Data Protection

Data Governance Officer

4051 - Head of Programmes, Maintenance & Investment for the Disused Tips Authority

Global Commodity Specialist (Metals - Instruments)

Digital Applications Lead

Product Optimisation Specialist - Atamis

Operational Learning Administrator - Cambs

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About the job you're considering

Your role

Your skills and experience

Your security clearance

We are a Disability Confident Employer

Make it real – what does it mean for you

Why you should consider Capgemini

About Capgemini

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