Customer experience leader Work, Jobs in Llanishen, Crf (with Salaries)

Booking & Order Handlin Operator
DS Smith —Caerphilly
- £24,744.72 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Data entry
- Employee assistance programme
- Life insurance
2d
Customer Experience Team Leader
Sopra Steria —Newport
- £26,972 - £29,000 a year
- Weekend availability
- Hybrid work
- Organisational skills
- IT
- Annual leave
5d
Customer Service Team Leader
Stellantis Financial Services —Cardiff
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Management
- Communication skills
- Free parking
- Store discount
Quick apply
Customer Experience Advisor
Transport for Wales —Pontypridd
- £26,227.50 a year
- CRM software
- Microsoft Excel
- Customer service
- Employee discount
4d
Customer Team Leader
Co-op —Cardiff
- £14.48 an hour
- Overtime
- Merchandising
- Bakery
- Team management
- Store discount
- Employee discount
Customer Service Team Member - Part Time Evenings
Starling —Cardiff
- £18,666 - £28,000 a year
- Part-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
8d
GYM MANAGER
Jetts Cardiff St Mellons —Trowbridge
- £34,000 - £38,000 a year
- Full-time
- Management
- Customer service
- Team management
- Free parking
- Gym membership
Quick apply
5d
Assistant Store Manager
Mountain Warehouse —Cardiff
- Full-time
- Customer service
- Merchandising
- Warehouse experience
- Annual leave
- Employee assistance programme
Quick apply
Customer Ambassador
Portable Multimedia Limited T/A Nextbase —Caerphilly
- Hybrid work
- CRM software
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Quick apply
Payment Assistant
Legal & General Investment Management —Cardiff
- Administrative experience
- Communication skills
- Employee discount
2d
Burger Boyz Cardiff - Manager
Burger Boyz —Cardiff
- £13.25 - £14.00 an hour
- 8 hour shift
- Hospitality
- Customer service
- Restaurant management
Quick apply
Retail Sales Advisor - 32 Hours
DFS —Cardiff
- £12.71 an hour
- Sales
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Advisor - Call Handler
Sopra Steria —Newport
- £26,298 a year
- Hybrid work
- Customer service
- Human resources
- SharePoint
- Annual leave
4d
Operational People Manager
Financial Ombudsman Service —Cardiff
- £59,297 a year
- Part-time
- Hybrid work
- Management
- Customer service
- Microsoft Office
- Flexible schedule
3d
Administrative Assistant
LexisNexis Risk Solutions —Cardiff
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
2d
Customer and Trading Manager - Online
Sainsbury's —Newport
- From £31,700 a year
- Management
- Customer service
- Leadership
- Employee discount
10d
Business Development Executive
Tes Global —Llantrisant
- Up to £35,000 a year
- Full-time
- Sales
- Communication skills
- School
- Annual leave
- Employee assistance programme
Quick apply
Senior Operations Manager - Customer Service
Capital on Tap —Cardiff
- £500 - £750 a week
- Customer service
- Analysis skills
- Financial services
Burger Boyz Cardiff - Trainee Manager
Burger Boyz —Cardiff
- From £12.71 an hour
- 8 hour shift
- Hospitality
- Restaurant management
- Supervising experience
Quick apply
8d
Bar staff / 1749 - The Gatekeeper, Cardiff
J D Wetherspoon plc —Cardiff
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
6d

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customer experience leader jobs near llanishen, crf

Booking & Order Handlin Operator

DS Smith -
Caerphilly

Apply Now

Job details

Part-time
£24,744.72 a year
2 days ago

Benefits

Cycle to work scheme
Free flu jabs
Company pension
Employee assistance programme
Life insurance
Sick pay

Qualifications

Customer service
Microsoft Office
Data entry
Organisational skills
Time management

Full job description

Booking & Order Handling Operator

Remote | Training Initially Onsite (Caerphilly)

12 Month FTC

£ 24,744.72

About the Role

We’re looking for a highly organised and customer-focused Booking & Order Handling Operator to join our busy team.

This is a varied role where you’ll be responsible for accurately processing customer orders, managing bookings, and providing excellent service through both inbound and outbound telephone contact. If you enjoy working in a fast-paced environment, have strong attention to detail and thrive on delivering a great customer experience, we’d love to hear from you.

Although this is primarily a remote position , all new starters will complete an onsite training programme until fully competent in the role. Following this, you’ll work remotely, with Wednesdays remaining a mandatory office day to support collaboration, team meetings and ongoing development.

Working Hours

Core Hours

Tuesday to Friday 9:00am – 5:30pm

Additional Weekend & Bank Holiday Commitment
The successful candidate will also be required the following days paid at time and a half:

5 Saturdays per year – 8:30am to 1:30pm
5 Sundays per year – 10:00am to 1:30pm
1 Bank Holiday per year – 8:30am to 1:30pm

What You’ll Be Doing

Processing customer bookings and orders accurately and efficiently.
Entering and maintaining data across internal systems.
Handling inbound customer calls professionally and resolving queries.
Making outbound calls to customers where required.
Monitoring orders and ensuring information is updated correctly.
Liaising with internal departments to ensure smooth order fulfilment.
Maintaining accurate records and documentation.
Delivering a consistently high level of customer service.
Working to agreed service levels, quality standards and productivity targets.
Supporting the wider team with administrative tasks as required.

What We’re Looking For

We’re looking for someone who is organised, reliable and enjoys working with customers.

Previous experience in a customer service, administration, order processing or booking role.
Excellent data entry skills with a high level of accuracy.
Confident communicating with customers over the telephone.
Strong attention to detail.
Good organisational and time management skills.
Ability to prioritise workload in a busy environment.
Competent using Microsoft Office and computer-based systems.
Able to work independently while also contributing positively to a team.
Comfortable learning new systems and processes.
Willing to attend onsite training and work in the office every Wednesday.
Flexible to fulfil the required weekend and Bank Holiday rota.

What we can offer you:

Competitive salary
Qualifying Sick Pay scheme
Pension scheme & Life insurance
Share Save scheme
Income Protection
25 days holiday plus Bank Holidays
Employee Assistance Programme
Virtual GP, Occupational Health & free Flu vaccine
Cycle to Work and shopping discounts

We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 65,000 colleagues in North America and Europe, Middle East and Africa (EMEA), who are experts in innovation, manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us!

Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria.”

#LI-SP

#DSMISC

Apply Now

Refine Your Search

customer experience leader jobs in llanishen, crf

Booking & Order Handlin Operator

Customer Experience Team Leader

Customer Service Team Leader

Customer Experience Advisor

Customer Team Leader

Customer Service Team Member - Part Time Evenings

GYM MANAGER

Assistant Store Manager

Customer Ambassador

Payment Assistant

Burger Boyz Cardiff - Manager

Retail Sales Advisor - 32 Hours

Customer Service Advisor - Call Handler

Operational People Manager

Administrative Assistant

Customer and Trading Manager - Online

Business Development Executive

Senior Operations Manager - Customer Service

Burger Boyz Cardiff - Trainee Manager

Bar staff / 1749 - The Gatekeeper, Cardiff

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