Head of corporate Work, Jobs in Llanishen, Crf (with Salaries)

Concerns Manager - Complaints and PSOW
Aneurin Bevan University Health Board —Caerleon
- £50,129 - £57,365 a year
- Full-time
- English
- Paid training
6d
Head of Contract Management
Food Standards Agency —Cardiff
- £72,469 - £86,600 a year
- Full-time
- Remote
- Presentation skills
- Contracts
19h
Pennaeth Cwricwlwm, Cydweithredu a Gwella / Head of Curriculum, Collaboration & Improvement
Merthyr Tydfil County Borough Council —Merthyr Tydfil
- £77,403 - £81,344 a year
- Full-time
- School
Travel Sales Consultant
Trailfinders —Cardiff
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Head of Operations Quality
Safran —Cwmbran
- Full-time
- Management
- Engineering
- Continuous improvement
- Employee assistance programme
Administrator
Optima Care Group —Congresbury
- £15 an hour
- Part-time
- Microsoft Word
- Administrative experience
- Organisational skills
Quick apply
4d
Head of Business Continuity & Cyber Resilience
OFGEM —Cardiff
- £63,443 - £86,547 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Leadership
- Annual leave
- Flexible schedule
6d
Customer Engagement Co-ordinator
United Welsh —Caerphilly
- £28,194.75 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
8d
Consultant Schools Connect UK
British Council —Cardiff
- £30,839 a year
- Microsoft Powerpoint
- Business development
- Project management
- Annual leave
12d
Head of Communications and Public Affairs
Medr —Merthyr Tydfil
- £61,128 - £73,092 a year
- Full-time
- Bilingual
- English
- Presentation skills
- Annual leave
- Employee assistance programme
14d
Listening to People & Public Services Ombudsman Support Officer
Aneurin Bevan University Health Board —Caerleon
- £32,557 - £39,631 a year
- Full-time
- Paid training
5d
Strategic Growth Manager - Wales
Department for Business and Trade —Cardiff
- £42,391 - £46,465 a year
- Part-time
- Presentation skills
- Communication skills
1d
PMO Ops - Engineering
Safran —Cwmbran
- Full-time
- Microsoft Excel
- Microsoft Office
- Project management
- Employee assistance programme
Senior Quality Technician #RO #UK
CAF Rolling Stock UK —Newport
- Annual leave
- Employee discount
Bartender / Runner / Host
Bonnie Rogues Cardiff —Cardiff
- From £12.71 an hour
- Part-time
- Hospitality
- Bar
- Management
- Employee discount
- Sick pay
Quick apply
14d
Senior Data Engineer and Data Manager
Welsh Revenue Authority —Cardiff
- £47,675 - £56,445 a year
- Full-time
- Hybrid work
- Azure
- No experience needed
- SQL
- Annual leave
- Language training provided
13d
Financial Reporting & Technical Accounting Lead - 6 months FTC
Hodge Bank —Cardiff
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Accounting
- Financial services
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Senior CyberSecurity Analyst - Vulnerabilities Manager
Welsh Revenue Authority —Cardiff
- £47,675 - £56,445 a year
- Full-time
- Hybrid work
- Azure
- Presentation skills
- No degree
- Annual leave
- Language training provided
12d
Procurement Excellence and Data Lead
Tokio Marine HCC —Bridgend
- Full-time
- Contracts
ICC Wales - Senior Sous Chef
The Celtic Collection —Newport
- £16.44 an hour
- Full-time
- Cooking
- Leadership
- Restaurant
- Employee discount

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head of corporate jobs near llanishen, crf

Concerns Manager - Complaints and PSOW

Aneurin Bevan University Health Board -
Caerleon

Apply Now

Job details

Full-time
£50,129 - £57,365 a year
6 days ago

Benefits

Paid training

Qualifications

English
Welsh

Full job description

Post holder will be working as part of a Corporate Team working with staff across the
University Health Board to facilitate the management and investigation of concerns
associated with NHS funded care including supporting complaints which go to the
second stage to ensure that they are dealt with positively, professionally and
effectively and in accordance with the Listening to People Regulations.
The post holder will have managerial responsibility for the Concerns and Public
Services Ombudsman for Wales (PSOW) teams.
They will support Divisions with the investigation of serious concerns to ensure
compliance with Regulations, Policy and national guidance.
To deliver training to staff within the Health Board and Primary Care on the
management and investigation of complaints.
Assume management responsibility for operational issues within the office in relation
to complaints in the absence of the Senior Concerns Manager with support from the
Head of Listening to People.
There will be an expectation to provide cross cover across elements of the
Team, e.g. Serious Incidents

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

An exciting opportunity has arisen to join the Corporate 'Listening to People' Team. This is an opportunity for an experienced Concerns Manager or an individual seeking new and varied challenges. Although a clinical background is preferable, we welcome applications from any individuals with suitable qualifications and experience. You will be required to work proactively, enthusiastically and collaboratively with colleagues to learn from complaints, and improve quality and patient safety. This challenging, but rewarding and varied role, will require the post holder to interact and work closely with the Nationally Reportable Incident team as well as other teams such as Safeguarding and Divisional colleagues. Along with external agencies such as the Public Service Ombudsman for Wales Office and the Community Health Council.The successful candidate will manage a team of staff and be responsible for overseeing all aspects of the Listening to People processes for concerns and Ombudsman cases. The Listening to People team is also responsible for the delivery of concerns and incident investigation training and as such, the Concerns and Public Service Ombudsman Manager will play a key role in the provision of this .Are you a caring, compassionate, professional person who wishes to make a real difference?

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

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Refine Your Search

head of corporate jobs in llanishen, crf

Concerns Manager - Complaints and PSOW

Head of Contract Management

Pennaeth Cwricwlwm, Cydweithredu a Gwella / Head of Curriculum, Collaboration & Improvement

Travel Sales Consultant

Head of Operations Quality

Administrator

Head of Business Continuity & Cyber Resilience

Customer Engagement Co-ordinator

Consultant Schools Connect UK

Head of Communications and Public Affairs

Listening to People & Public Services Ombudsman Support Officer

Strategic Growth Manager - Wales

PMO Ops - Engineering

Senior Quality Technician #RO #UK

Bartender / Runner / Host

Senior Data Engineer and Data Manager

Financial Reporting & Technical Accounting Lead - 6 months FTC

Senior CyberSecurity Analyst - Vulnerabilities Manager

Procurement Excellence and Data Lead

ICC Wales - Senior Sous Chef

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