Head of customer service Work, Jobs in Llansamlet, Swa (with Salaries)

Customer Service Representative
Numeris Footwear —Swansea
- From £24,784.50 a year
- Full-time
- No experience needed
- In-person
- Communication skills
- Employee discount
Quick apply
5d
Project Management Assistant (West)
Pobl Group —Swansea
- £31,364 a year
- Full-time
- Hybrid work
- Microsoft Office
- Annual leave
- Sick pay
9d
Recoveries Specialist
Flint Bishop —Swansea
- Full-time
- Customer service
- Computer literacy
- Communication skills
- Free parking
- Flexible schedule
Quick apply
Administrator
AAH Pharmaceuticals —Swansea
- Holidays
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Sick pay
Buyer
NHS Wales Shared Services Partnership —Swansea
- £26,813 - £27,890 a year
- Full-time
- English
- Time management
- Office experience
1d
Head of Hard Services
Mitie —Swansea
- Full-time
- Microsoft Office
- Team management
- Leadership
Yard Worker and Forklift Driver
Robert Price (Builders' Merchants) Ltd —Swansea
- Full-time
- Customer service
- Forklift
- Driving
- Employee discount
- Life insurance
Quick apply
11d
General Manager
The Castle Coaching Inn —Brecon
- £40,000 - £45,000 a year
- Full-time
- Hospitality
- Culinary experience
- Restaurant management
- Free parking
- Employee discount
Quick apply
8d
Regional Manager - West
LBS Builders Merchants —Ammanford
- Full-time
- Management
- Customer service
- Continuous improvement
Quick apply
4d
Team Member
KFC —Swansea
- Up to £12.21 an hour
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
Accounts Clerk
Days Motor Group —Swansea
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
School Cleaning Technician
Mrs Buckét Commercial Cleaning Services Ltd. —Birchgrove
- £13.44 - £13.45 an hour
- Monday to Friday
- Communication skills
- School
- Referral programme
Quick apply
1d
Head of Commercial
TT Electronics plc —Abercynon
- Full-time
- Management
- PMP
- Team management
- Annual leave
- Employee assistance programme
14d
Sales Manager
CanDo Laundry Services —Port Talbot
- £40,000 - £45,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Annual leave
Quick apply
1d
Business Development Executive
Tes Global —Llantrisant
- Full-time
- Sales
- Communication skills
- School
Quick apply
Key Accounts Manager
LBS Builders Merchants —Ammanford
- Full-time
- Remote
- Sales
- Business development
- Construction
- Employee discount
Quick apply
Project Manager
Driver and Vehicle Licensing Agency —Swansea
- £44,241 a year
- Part-time
- Hybrid work
- Project management
- Presentation skills
- Travel
- Free parking
- Annual leave
Senior Programme and Strategic Operations Manager
SANS Institute —Swansea
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- PMP
Quick apply
8d
Counter Fraud Technical Lead
ERS Administration Services —Swansea
- Full-time
- Hybrid work
- Management
Retail Store Manager
French Connection —Bridgend
- £30,000 a year
- Full-time
- Management
- Customer service
- In-person
- Store discount
- Employee discount
Quick apply

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Customer Service Representative

Numeris Footwear
Swansea

Quick apply

Job details

Full-time
From £24,784.50 a year
5 days ago

Benefits

Casual dress
Employee discount
On-site parking

Qualifications

No experience needed
Communication skills

Full job description

We’re looking for a Customer Service Representative to join our existing Customer Service Team. This role is ideal for someone who enjoys working behind the scenes to ensure orders, returns and internal processes run smoothly and efficiently, while also confidently managing customer emails.

This is a varied role where you’ll be managing returns, processing spreadsheet order uploads, analysing data relating to unfulfilled orders, and handling customer enquiries via email. A key part of the role is accurately responding to customer emails, using the correct data to ensure clear, precise and reliable communication.

Full training will be provided.

Key Responsibilities

Managing and responding to customer enquiries via email, ensuring accurate and clear communication.
Handling enquiries relating to orders, returns, refunds and exchanges, taking ownership from initial contact through to resolution.
Identifying issues within unfulfilled orders, investigating and working with relevant teams to resolve them correctly.
Managing and processing customer returns and exchanges through our returns portal.
Uploading and processing orders via spreadsheets, maintaining a high level of accuracy.
Monitoring order and customer data to identify recurring issues or operational inefficiencies.
Proactively flagging problems and ensuring they are followed through until fully resolved.
Liaising with warehouse and logistics teams to ensure accurate order fulfilment and timely outcomes.
Supporting the Head of Customer Service with reporting, data analysis and inbox management.

What We’re Looking For

No previous experience required — full training will be provided
Experience with spreadsheets (e.g. Excel/Google Sheets) and email-based communication is preferred but not essential
Strong problem-solving skills with the ability to identify and resolve issues independently
Confident taking ownership of tasks and seeing them through to completion
Excellent attention to detail and a high level of accuracy
Highly organised, with the ability to manage multiple priorities effectively
Clear, concise, and professional written communication skills

Why Join Numeris?

Be part of a supportive, growing brand.

Career growth and learning opportunities.

Work alongside customer service, marketing, sales and logistics teams.

Casual dress code, employee discount, team building days and free onsite parking at our office.

Other Information

Salary: Starting from£24,784.50 depending on experience.
Holidays: 20 days plus Bank Holidays
Location: On-site, Monday–Friday, 9:00am–5:00pm

Job Type: Full-time

Pay: From £24,784.50 per year

Benefits:

Casual dress
Employee discount
On-site parking

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in llansamlet, swa

Customer Service Representative

Project Management Assistant (West)

Recoveries Specialist

Administrator

Buyer

Head of Hard Services

Yard Worker and Forklift Driver

General Manager

Regional Manager - West

Team Member

Accounts Clerk

School Cleaning Technician

Head of Commercial

Sales Manager

Business Development Executive

Key Accounts Manager

Project Manager

Senior Programme and Strategic Operations Manager

Counter Fraud Technical Lead

Retail Store Manager

I want to receive the latest job alerts for head of customer service in llansamlet, swa

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