Public service officer Work, Jobs in Llanwern, Nwp (with Salaries)

Listening to People & Public Services Ombudsman Support Officer
Aneurin Bevan University Health Board —Caerleon
- £32,557 - £39,631 a year
- Full-time
- Paid training
3d
Disclosure Assistant Officer
Gwent Police —Blaenau Gwent
- £27,204 - £29,856 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Assessment Officer
Sopra Steria —Newport
- £27,781 - £29,798 a year
- Hybrid work
- Mentoring
- Organisational skills
- IT
- Annual leave
Police Community Support Officer - Cardiff, Newport, Pontypridd and Swansea
British Transport Police —Cardiff
- £28,486.92 - £31,895.68 a year
- Weekend availability
- Customer service
Quick apply
Anti Social Behaviour Liaison Officer
Newport City Council —Newport
- £31,537 - £34,434 a year
- Full-time
4d
Accredited Financial Investigator (16 months Fixed Term Contract)
Gwent Police —Blaenau Gwent
- £40,383 - £42,612 a year
- Full-time
- Hybrid work
- Analysis skills
- Annual leave
- Employee assistance programme
10d
Chief Education Strategy Officer
Escuela RSM Professional Learning Ltd. —Bristol
- £115,000 - £158,000 a year
- Full-time
- Master's degree
- Education
- Bachelor's degree
- Health & wellbeing programme
- Language training provided
Quick apply
11d
Electoral Engagement Officer - Democratic and Electoral Services
Newport City Council —Newport
- £20,000 - £31,022 a year
- Part-time
- Hybrid work
4d
Community Ranger: West Dean
Forestry Commission —Coleford
- £30,105 a year
- Part-time
- Social media management
- Customer service
- Microsoft Office
12d
Prison Officer
Serco Group —Bristol
- £28,187 - £42,000 a year
- Overtime
- Employee discount
Project Support Officer - Highway Operations
Worcestershire County Council —Newland
- £29,832 - £31,877 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Project management
- Annual leave
9d
Enforcement Case Officer
Civic Recruitment Limited —Newport
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
Quick apply
Higher Research Officer; Equality and Human Rights
Welsh Parliament —Cardiff
- £38,930 - £46,445 a year
- Full-time
- Presentation skills
- Communication skills
1d
Elite Retail Security Officer
Mitie —Newport
- £16 an hour
- Full-time
- Customer service
- Travel
12d
Macmillan Administration & Project Support Officer
Cardiff and Vale University Health Board —Cardiff
- £40,559 - £48,841 a year
- Full-time
- English
5d
Visitor Services Officer
Forestry Commission —Forest of Dean
- £26,959 a year
- Weekend availability
- Customer service
- Maintenance
- Microsoft Office
11d
AML Analyst
Reynolds Porter Chamberlain —Bristol
- Full-time
- IT
- Office experience
Engagement Officer
Office for Students —Bristol
- £37,614 - £38,577 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
- IT
- Annual leave
Project Manager - Transformation
South Gloucestershire Council —Yate
- £50,269 - £53,460 a year
- Full-time
- PMP
- Project management
- No degree
- Annual leave
- Employee discount
Translator
HM Revenue and Customs —Cardiff
- £31,096 - £33,270 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
13d

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public service officer jobs near llanwern, nwp

Listening to People & Public Services Ombudsman Support Officer

Aneurin Bevan University Health Board -
Caerleon

Apply Now

Job details

Full-time
£32,557 - £39,631 a year
3 days ago

Benefits

Paid training

Full job description

The post holder will be working in a corporate team within the Aneurin Bevan University Health Board (ABUHB). Working with the Head of Quality, Patient Safety & Learning, the Senior QPS Manager, Concerns Manager, complaints & PSOW and Deputy Concerns Manager you will be expected to provide operational support, and expertise to ensure that the core aspects of the Listening to People guidelines and Complaints pillar of the Quality Strategy are delivered in line with the overall Health Board objectives, policies and strategies .

The Listening to People & PSOW Support Officer (Concerns and PSOW) will work within the Corporate Listening to People Team to support the effective management, coordination and monitoring of concerns, complaints and Public Services Ombudsman for Wales (PSOW) cases across Aneurin Bevan University Health Board.

The post holder will ensure compliance with the NHS Concerns, Complaints and Redress Arrangements (Wales) Regulations and Ombudsman requirements whilst promoting a compassionate, person-centred approach that supports learning and service improvement.

The post holder will be responsible for the review, grading and allocation of concerns received through multiple channels, ensuring accurate recording within RLDatix and maintaining effective oversight of complaint progression, response timescales and performance standards.

The role will coordinate PSOW investigations, recommendations, settlement proposals and correspondence, supporting the production of high-quality responses, monitoring compliance with recommendations and ensuring organisational learning is disseminated appropriately.

The post holder will provide specialist advice, information, training and support to Health Board staff regarding concerns management, Listening to People processes, RLDatix requirements, complaint handling standards and learning arising from concerns and Ombudsman investigations.

To work independently, managing their own workload, referring to their managers when required.

Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Well-being Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Apply Now

Refine Your Search

public service officer jobs in llanwern, nwp

Listening to People & Public Services Ombudsman Support Officer

Disclosure Assistant Officer

Assessment Officer

Police Community Support Officer - Cardiff, Newport, Pontypridd and Swansea

Anti Social Behaviour Liaison Officer

Accredited Financial Investigator (16 months Fixed Term Contract)

Chief Education Strategy Officer

Electoral Engagement Officer - Democratic and Electoral Services

Community Ranger: West Dean

Prison Officer

Project Support Officer - Highway Operations

Enforcement Case Officer

Higher Research Officer; Equality and Human Rights

Elite Retail Security Officer

Macmillan Administration & Project Support Officer

Visitor Services Officer

AML Analyst

Engagement Officer

Project Manager - Transformation

Translator

I want to receive the latest job alerts for public service officer in llanwern, nwp

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