Full time Work, Jobs in Locks Heath, Ham (with Salaries)

Customer Experience Advisor
WeBuyAnyPhone.com —Fareham
- Up to £28,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Gym membership
Quick apply
9d
Trainee Complaints Handler
Kynex —Fareham
- From £25,000 a year
- Overtime
- Microsoft Word
- Hospitality
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
Assistant Buyer
The Royal NAAFI —Fareham
- £28,980 a year
- Full-time
- Hybrid work
- Administrative experience
- IT
- Communication skills
- Employee discount
- Sick pay
Quick apply
5d
Logistics Coordinator
Trimline —Fareham
- £28,000 - £35,000 a year
- Full-time
- Administrative experience
- Driving
- In-person
- Profit sharing
- Health & wellbeing programme
Quick apply
9d
Business Administration Apprentice
Taxsense Accountants Limited —Fareham
- £18,000 a year
- Full-time
- Mentoring
- In-person
Quick apply
3d
Trainee Sales Assistant
Good Intentions LTD —Fareham
- From £20,200 a year
- Part-time
- Microsoft Word
- Sales
- Customer service
Quick apply
Customer Service Representative
HSBC Global Services Limited —Fareham
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Banking
- Free parking
- Annual leave
10d
Yard Hand
Kraken Works Limited —Fareham
- Full-time
- Forklift
- Driving
- Warehouse experience
- Free parking
- Health & wellbeing programme
Quick apply
12d
Travel Co-ordinator
Kraken Works Limited —Fareham
- Full-time
- Microsoft Office
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
4d
Mortgage Case Executive
Your Mortgage People —Fareham
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Mentoring
- Financial services
Quick apply
Support Worker
Achieve together —Fareham
- £12.80 - £12.90 an hour
- Part-time
- Employee discount
Quick apply
Graduate - Operations
Rapid Repair Network Limited —Lyndhurst
- £30,000 a year
- Full-time
Quick apply
Brewer - Live in optional
Brewhouse and Kitchen —Southsea
- Up to £28,136 a year
- Full-time
- Employee discount
Quick apply
10d
Service Advisor
Snows Group —Sarisbury Green
- £27,000 - £36,000 a year
- Full-time
- Driving
- IT
- Employee assistance programme
- Referral programme
Team Member / Party Host
Wonder World Group —Southampton
- £8.00 - £12.71 an hour
- Part-time
- Hospitality
- Management
- Organisational skills
- Employee discount
- Flexible schedule
Quick apply
6d
Medical Administrative Assistant
Independent Practice Management Ltd —Eastleigh
- £24,784.50 a year
- Full-time
- Microsoft Office
- Administrative experience
- Patient care
Quick apply
8d
Boat Cleaner/Detailer/Valeter
Clipper Marine Limited —Southampton
- From £23,810 a year
- Full-time
- Customer service
- Driving
- In-person
Quick apply
11d
Depot Operative
Day Group Ltd —Southampton
- Full-time
- Forklift
- Driving
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
Back Of House Nandoca
Nandos —Fareham
- £12.21 an hour
- Full-time
- No experience needed
- School
- Employee discount
- Referral programme
Junior Designer
The Graphic Design House —Portsmouth
- £25,000 - £27,000 a year
- Full-time
- In-person
- Communication skills
- Time management
Quick apply
9d

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full time jobs near locks heath, ham

Customer Experience Advisor

WeBuyAnyPhone.com
Fareham

Quick apply

Job details

Permanent | Full-time
Up to £28,000 a year
9 days ago

Benefits

Casual dress
Company events
Gym membership

Qualifications

CRM software
Customer service
Salesforce
Complaint handling
Driving
Organisational skills
Telecommunication
Communication skills
Negotiation

Full job description

WeBuyAnyPhone.com is a tech recycling service that buys, refurbishes, and recycles pre-owned mobile phones, tablets, and wearable tech. We're seeking a Customer Experience Advisor who shares our passion for sustainability, embraces technology, and is driven to deliver great customer experiences.

Location: Whiteley, near Solent Hotel
Salary: Up to £28,000 per year (DOE)
Hours: Monday–Friday, 8:30am–5:00pm
Reports to: Customer Experience Manager

Why This Role Matters

You'll ensure every customer feels valued, understood, and treated fairly throughout their journey with us. You'll help to resolve complex issues with empathy and professionalism, and identify opportunities to improve our processes and overall customer experience. Your work will play a key role in strengthening customer relationships and improving acceptance and retention outcomes.

This is an excellent opportunity for someone who enjoys problem-solving, thrives in customer-facing environments, and wants to make a measurable impact within a growing e-commerce business. You'll also have the opportunity to boost your earnings with a monthly commission of up to £250!

What You’ll Be Doing

Managing customer enquiries across phone, email, live chat, and social media.
Taking ownership of issues through to resolution.
Handling revised offer conversations with empathy and confidence.
Retaining customers through effective objection handling.
Explaining grading decisions clearly and fairly.
Identifying customer journey improvements.
Working with internal teams to resolve issues.
Analysing customer feedback and trends.
Maintaining high service and retention standards.
Supporting the development of the retention function.

What You’ll Bring

A Minimum of 1 years' experience working within a customer service, retention, or contact centre role; handling complaints and escalations.
Strong verbal and written communication skills.
Objection handling and negotiation skills.
Ability to build trust and rapport quickly.
Strong problem-solving and decision-making skills.
Ability to remain calm under pressure.
Strong organisational skills and attention to detail.

Desirable

Experience within e-commerce, telecoms, or consumer electronics.
Experience using CRM systems such as Salesforce.
Knowledge of marketplace platforms such as eBay and Amazon.
Experience driving service improvements.

What We’re Looking For in You

Customer-focused and outcome-driven.
Confident handling challenging conversations.
Empathetic but commercially aware.
Resilient and composed under pressure.
Proactive and solutions-focused.
Comfortable explaining technical information simply.
Motivated by continuous improvement.

What You’ll Gain

A direct impact on customer retention and revenue.
Valuable negotiation and communication experience.
Opportunities to shape customer experience processes.
Highly transferable customer service skills.

Additional Information

This is a full-time office-based role
DBS check required.

We are committed to an inclusive hiring process for everyone. If you require any reasonable adjustments, please let us know, and we’ll be happy to accommodate you.

WeBuyAnyPhone is part of the Ridown Group, a forward-thinking private investment company with a proven track record of building and scaling brands into multi-million-pound businesses. Take a look at our Instagram @lifeintheridowngroup to see what it's like to work in the Ridown Group!

**We are not working with third-party recruiters for this role, and any unsolicited submissions will be considered direct applications without agency involvement.

Job Types: Full-time, Permanent

Pay: Up to £28,000.00 per year

Benefits:

Casual dress
Company events
Gym membership

Ability to commute/relocate:

Fareham PO15 7FT: reliably commute or plan to relocate before starting work (required)

Application question(s):

What interests you about the Customer Experience Advisor role at WeBuyAnyPhone, and how does your previous experience make you a good fit?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

full time jobs in locks heath, ham

Customer Experience Advisor

Trainee Complaints Handler

Assistant Buyer

Logistics Coordinator

Business Administration Apprentice

Trainee Sales Assistant

Customer Service Representative

Yard Hand

Travel Co-ordinator

Mortgage Case Executive

Support Worker

Graduate - Operations

Brewer - Live in optional

Service Advisor

Team Member / Party Host

Medical Administrative Assistant

Boat Cleaner/Detailer/Valeter

Depot Operative

Back Of House Nandoca

Junior Designer

I want to receive the latest job alerts for full time in locks heath, ham

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