Customer support representative Work, Jobs in Loddon, Nfk (with Salaries)

Customer Representative
Alexander Mann Solutions (AMS) —Lowestoft
- £13.87 an hour
- Full-time
- Customer service
- Communication skills
Contact Centre Representative - Customer Care
Careline365 —Norwich
- £12.81 an hour
- Full-time
- Hybrid work
- Customer service
- IT
- Free parking
- Employee assistance programme
Retail Sales Advisor - Norwich 24hrs Part Time
Oak Furnitureland —Norwich
- £23,000 - £26,000 a year
- Part-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Contact Centre Representative - Customer Care - PART-TIME
Careline365 —Norwich
- £12.81 an hour
- Part-time
- Hybrid work
- Customer service
- IT
- Free parking
- Annual leave
Customer Advisor - TradePoint
B&Q —Great Yarmouth
- £13.10 an hour
- Weekend availability
- Annual leave
- Employee assistance programme
2d
Client Services Representative
Heritage Wills —Norwich
- £26,437 a year
- Full-time
- Microsoft Outlook
- Customer service
- Salesforce
- Free parking
- Employee discount
Quick apply
Sales Development Representative
CLR —Norwich
- £24,420 - £40,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
Pub Team Member
Haven —Great Yarmouth
- Up to £12.71 an hour
- Part-time
- Serving
- Bar
- Customer service
- Employee discount
Quick apply
10d
Client Delivery Executive
NielsenIQ —Norwich
- Full-time
- Hybrid work
- Sales
- Communication skills
- Time management
- Employee assistance programme
Quick apply
Quality Manager
Broadwater Mouldings Ltd —Beccles
- £40,000 a year
- Full-time
- Analysis skills
- In-person
- Communication skills
- Referral programme
Quick apply
3d
Service Technician
Proserv —Great Yarmouth
- Schematics
- ERP systems
- Maintenance
- Annual leave
Quick apply
7d
Contract Manager
Churchill Group —Norwich
- £16 an hour
- Customer service
- English
- Communication skills
- Employee discount
1d
Staff Manager
First Bus —Norwich
- Full-time
- Supervising experience
- Computer skills
- Employee assistance programme
- Employee discount
4d
Client Development Manager
NielsenIQ —Norwich
- £33,000 - £40,000 a year
- Full-time
- Sales
- English
- SQL
- Employee assistance programme
- Flexible schedule
Quick apply
Sales Development Representative (SDR)
Liftshare —Norwich
- Full-time
- Sales
- Computer literacy
- Presentation skills
Principal Engineer
Kier Group —Wymondham
- Full-time
Pharmacist Manager
Well Pharmacy —Norwich
- £30 an hour
- Management
- Employee discount
Relief Pharmacist
Well Pharmacy —Norwich
- Up to £28 an hour
- Management
- Travel
- Employee discount
Health & Safety Administrator and Waste Lead FTC
Spire Healthcare —Norwich
- Full-time
- Microsoft Office
- Travel
- Communication skills
- Free parking
- Annual leave
Saturday Pharmacist - Lowestoft
Well Pharmacy —Lowestoft
- Up to £28 an hour
- Management
- Travel
- Employee discount

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customer support representative jobs near loddon, nfk

Customer Representative

Alexander Mann Solutions (AMS) -
Lowestoft

Apply Now

Job details

Full-time | Fixed term contract
£13.87 an hour

Qualifications

Customer service
Communication skills

Full job description

Job description - summary

On behalf of Nationwide, AMS are seeking a Customer Representative working across our Lowestoft branch

Our frontline teams deliver Simply brilliant service every day. We know 63% of customers still value a face-to-face service offering and that's why through our Branch Promise we now have the biggest branch network in the UK.

What makes us different

Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. We’ve got the scale to compete with the big banks, but we’re not a bank. As a building society, we’re owned by our members – that’s our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose: Banking – but fairer, more rewarding, and for the good of society.

As champions of the mutual way, we challenge the financial sector status quo. We don't see customers as the engine of our own profit. We work on behalf of them. Always there when they need us. Supporting them and their lives.

Job description - the role

What you’ll be doing

Customer representatives are multi-skilled. As you’d expect, you’ll be welcoming members into our branches and talking them through how to use digital services and the self-service tech available in our banking hall.

Our customers value being able to talk to a friendly human face-to-face about their finances, and during those conversations you might pick up additional needs they have and, for example, pass them on to an expert colleague, or give them guidance on fraud to protect them from becoming a victim.

You’ll be given plenty of training on our products, services, and processes; you just need to be comfortable using digital tools and apps.

Candidate Profile: Key accountabilities, skills & experience

About you

We’re not just looking for your experience and skills. We’re also interested in who you are as a person. Why? Because our membership is made up of many kinds of people and we want our colleagues to be just as diverse.

What’s the essential and measurable experience and skills required to do this job?

Previous customer service experience

Excellent written and verbal communication skills
Ability to resolve issues and handle complaints
Ability to build rapport and communicate effectively with Nationwide members
Can work well in a team under pressure and in a fast-paced environment
Excellent IT Competency
ignoring risks to get it done quickly at the expense of quality or outcome. Nor is it doing things in isolation, without bringing in the right people or perspectives.

Next steps

What’s on offer?

Hourly rate: £13.87 per hour
Total hours: 35 Hours per week (Monday - Friday 0900-1700 & Saturday 0930-1300)
Provisional start date: ASAP
Training will be full time: Monday - Friday, 9am -5pm, for approx. 3 weeks
Contract length: 6 Months

At Nationwide we do have a travel expectation for Customer Representatives to support covering nearby branches if required so please make sure you can adhere to this expectation when applying.

Whatever your background, if you are self-motivated this could be an excellent opportunity for you to join the world’s largest building society and start a career in financial services.

If you understand the benefits of working collaboratively within teams then a role here at Nationwide could be for you. If you feel that this role is for you apply now!

Job Reference: AMSCWS01181

Apply Now

Refine Your Search

customer support representative jobs in loddon, nfk

Customer Representative

Contact Centre Representative - Customer Care

Retail Sales Advisor - Norwich 24hrs Part Time

Contact Centre Representative - Customer Care - PART-TIME

Customer Advisor - TradePoint

Client Services Representative

Sales Development Representative

Pub Team Member

Client Delivery Executive

Quality Manager

Service Technician

Contract Manager

Staff Manager

Client Development Manager

Sales Development Representative (SDR)

Principal Engineer

Pharmacist Manager

Relief Pharmacist

Health & Safety Administrator and Waste Lead FTC

Saturday Pharmacist - Lowestoft

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