Account manager retail, props, pos Work, Jobs in London, Eng (with Salaries)

Client Retention Manager
Hackstons —London
- Up to £50,000 a year
- Full-time
- Organisational skills
- Financial services
- In-person
- Store discount
- Employee discount
Quick apply
BBC Studios Runners Pool (Genre-Wide)
BBCSTUDIOS —London
- No experience needed
- Annual leave
Enterprise Account Executive – Retail & CPG
Adobe —London
- Full-time
- Sales
- Organisational skills
- AI
Account Manager (POS) 12 month contract - Hybrid working
Print Match Ltd —West London
- £35,000 - £40,000 a year
- Call to connect
- Hybrid work
- Project management
- Organisational skills
- Communication skills
Retail Shift Leader
Bayley & Sage —London
- £16.40 an hour
- Weekend availability
- In-person
- Retail management
- Employee discount
Quick apply
Retail Vertical Channel Account Manager - Continental Europe
Motorola Solutions —London
- Full-time
- Business development
- Bachelor's degree
- No degree
- Employee stock purchase plan
- Employee assistance programme
"The Ordinary" Associate Manager, Amazon - UK & EMEA
DECIEM —London
- Full-time
- Hybrid work
- Spanish
- Microsoft Excel
- Data analysis skills
- Annual leave
- Employee assistance programme
Hospitality General Manager
Ham Polo Club —Richmond
- £40,000 a year
- Weekend availability
- Hospitality
- Supervising experience
- Team management
Quick apply
Corporate Account Manager
DNA Payments —London
- Full-time
- Hybrid work
- Data analysis skills
- Bachelor's degree
- Business
- Employee assistance programme
Quick apply
5d
Account Manager
Pure Human Resources —London
- £29,000 - £32,000 a year
- Full-time
- Remote
- Sales
- Hospital
- Microsoft Office
- Annual leave
- Employee assistance programme
8d
Customer Success Manager / Account Manager
Xelix —London
- £47,000 - £80,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
1d
Account Manager
ELEMIS —London
- Full-time
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Account Manager, London Area
La Prairie Group —London
- Full-time
- Referral programme
Account Manager - London
The One Off —London
- Project management
- Presentation skills
- Communication skills
- Employee assistance programme
- Employee discount
Retail Specialist - Roland
ActionLink —Chelsea
- £26 - £28 an hour
- Full-time
- Sales
- Merchandising
- IT
- Paid training
- Annual leave
Quick apply
3d
Operations Manager
17 Bruton Street —London
- Up to £55,000 a year
- Full-time
- Oracle
- English
- Microsoft Office
- Employee discount
Quick apply
Customer Experience Associate
KITH —London
- £14.42 an hour
- Part-time
- Customer service
- Communication skills
- Retail sales
Associate Account Manager, Amazon Vendor Services (AVS)
Amazon EU SARL (UK Branch) - D67 —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Spanish
Senior National Account Manager - Managed Retail
Proper Snacks —London
- Full-time
- Negotiation
Quick apply
Design Studio Assistant (Operations)
Southbank Centre —London
- £32,300 a year
- Full-time
- Hybrid work
- Google Suite
- Administrative experience
- Project management
- Annual leave
- Employee discount
2d

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Client Retention Manager

Hackstons
London

Quick apply

Job details

Permanent | Full-time
Up to £50,000 a year

Benefits

Store discount
Company pension
Employee discount

Qualifications

Content creation
Organisational skills
Financial services
Account management
Leadership
Communication skills

Full job description

Client Retention Manager: Alternative Assets / Private Clients / Unregulated Investments

Location: The Gherkin Building, London (Office‑Based)

Salary: Up to £50,000 Depending on Experience

Contract: Full-time, Permanent

About Hackstons

Hackstons is a London-based luxury asset firm specialising in fine wine, rare whisky and alternative investments. We support private clients in building long‑term wealth through premium asset ownership, backed by education, secure storage and a curated retail experience.

With a growing base of private cask clients, we are investing in strengthening our client engagement, retention, and long-term value delivery.

The Role

We are seeking an experienced and commercially focused Client Retention Manager to take ownership of client engagement and long-term value across our growing client base. This role is central to how we retain clients, increase lifetime value, and influence client behaviour over time. You will be responsible for ensuring clients remain engaged, informed, and aligned with long-term holding strategies, while maximising repeat investment and reducing attrition. You will act as a key voice of the business, delivering market insight, investment context, and strategic guidance, while reinforcing Hackstons’ position as the trusted partner in managing and ultimately exiting client assets.

This is not a passive relationship management role. It requires someone who can actively shape client thinking, drive retention strategies, and take ownership of client outcomes.

Key Responsibilities

· Manage ongoing relationships with cask investors via phone, Zoom and in-person meetings and host clients at our Knightsbridge retail space when required.

· Deliver the client retention strategy and increase lifetime value

· Identify and address attrition risks early

· Provide market updates and educate clients on long‑term holding strategies

· Support clients through their full journey, ensuring a premium experience

· Produce written/video content for client updates

· Track and report on retention metrics (LTV, repeat investment, engagement)

What We’re Looking For

Essential:

· 3–5 years’ experience in customer retention, account management or similar role

· Background in financial services, investments or alternative assets

· Strong communication skills with high‑value clients

· Proven success managing high value client relationships and ability to explain complex investment concepts clearly

· Strong organisational skills and ability to manage a large client base.

Desirable:

· Personal interest or experience in investing (traditional or alternative).

· Content creation experience (written or video).

· Credible and confident with high-net-worth clients.

· Commercially minded with strong understanding of investor behaviour

What We Offer

· Ownership of a high‑value, growing client base

· Central role in shaping retention strategy and client experience

· Exposure to alternative investments and HNW clients

· Collaborative, ambitious environment

· Company pension

· Eligibility for our Cask Loyalty Programme (gifted casks at 3, 5 and 10 years)

· Staff discount in our Knightsbridge retail experience

Job Types: Full-time, Permanent

Pay: Up to £50,000.00 per year

Benefits:

Company pension
Employee discount
Store discount

Application question(s):

Are you comfortable educating clients on long‑term investment strategies and guiding them away from premature exit?
Do you have experience explaining financial or investment‑related concepts to clients? (market conditions, asset performance)
Do you have experience working with private clients, HNW individuals or in a investment environment?
Have you managed a portfolio of clients where you were responsible for retention, engagement, or influencing client decisions?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

account manager retail, props, pos jobs in london, eng

Client Retention Manager

BBC Studios Runners Pool (Genre-Wide)

Enterprise Account Executive – Retail & CPG

Account Manager (POS) 12 month contract - Hybrid working

Retail Shift Leader

Retail Vertical Channel Account Manager - Continental Europe

"The Ordinary" Associate Manager, Amazon - UK & EMEA

Hospitality General Manager

Corporate Account Manager

Account Manager

Customer Success Manager / Account Manager

Account Manager

Account Manager, London Area

Account Manager - London

Retail Specialist - Roland

Operations Manager

Customer Experience Associate

Associate Account Manager, Amazon Vendor Services (AVS)

Senior National Account Manager - Managed Retail

Design Studio Assistant (Operations)

I want to receive the latest job alerts for account manager retail, props, pos in london, eng

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