Cash office Work, Jobs in London, Eng (with Salaries)

Customer Service Agent
Mr Lender —Loughton
- Full-time
- Customer service
- Computer literacy
- Administrative experience
- Free parking
- Annual leave
Quick apply
Corporate Catering and Hospitality Assistant - Monday to Friday | Central London
Bennett Hay —London
- £16.58 an hour
- Part-time
- Serving
- Hospitality
- English
Quick apply
6h
Office & Property Administrator
Rainbow Properties —West Hampstead
- £28,000 a year
- Full-time
- Microsoft Office
- Accounting
- Organisational skills
Quick apply
Part-Time Sales Executive - Ideal for Creatives
Freddie's Flowers —London
- £110 - £350 a day
- Part-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Free parking
- Work from home
Quick apply
12d
Administrator
Little Birches —Loughton
- £25,000 - £50,000 a year
- Full-time
- Maths
- Accounting
- IT
- Work from home
- Sick pay
Quick apply
5h
HR Administrative Assistant - (Part-time) 3 days a week
Mr Lender —Loughton
- Up to £28,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
5d
Accounts Assistant
City Wise Accountants Ltd —Wembley
- £32,000 - £36,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- QuickBooks
Quick apply
Customer Service Assistant
Admiral Slots —Willesden
- £13.20 an hour
- Part-time
Quick apply
Receptionist and Administrative Assistant
Harris Federation —London
- £25,412.25 - £30,654.00 a year
- Full-time
- Customer service
- English
- Microsoft Office
4d
Operations Executive
Little Birches —Loughton
- £30,000 - £50,000 a year
- Full-time
- Administrative experience
- Maths
- IT
- Flexitime
- Work from home
Quick apply
5h
Office Assistant
Tripledot Studios —London
- Hybrid work
- English
- Organisational skills
- In-person
- Annual leave
- Work from home
10d
IT Helpdesk Officer
Single Homeless Project —London
- £29,029.00 - £31,146.38 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Employee discount
Quick apply
2d
IT Helpdesk Officer - Kings Cross/All across London
Single Homeless Project —London
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Employee discount
4d
Front Desk Guest Service Associate
47 Park Street, Grand Residences by Marriott —London
- Weekend availability
- Customer service
- English
- Analysis skills
4d
Front Office Clerk
The Landmark London Hotel —London
- £26,437 - £32,000 a year
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
5d
Office Manager
Brainlabs —London
- Hospitality
Admin Assistant
Harris Federation —London
- £9,624.12 - £9,761.33 a year
- Administrative experience
- School
- Teaching
10d
Recruitment and HR Coordinator
Only Care Limited —Harrow
- £24,420.00 - £40,566.06 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
10d
Finance Assistant
The HR Surgery —London
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Organisational skills
- IT
Quick apply
4d
Housekeeping Assistant
Uniserve —Upminster
- Part-time
- Business
- Time management
- Free parking
- Referral programme
Quick apply

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Customer Service Agent

Mr Lender -
Loughton

Quick apply

Job details

Full-time

Benefits

Free parking
On-site gym
Annual leave
Company pension
Company events
Private medical insurance
Gym membership
Referral programme
On-site parking

Qualifications

Customer service
Computer literacy
GCSE
Administrative experience
Organisational skills
Customer support
Financial services
Communication skills

Full job description

Job Title: Customer Service Agent

Salary: Competitive

Main Purpose of the Role: The main focus of the Customer Service role is to assist our customers with any queries or concerns they may have regarding their account and to ensure we are finding and reaching the best possible outcome for them. This includes assisting customers through all forms of communication including Calls, Emails, LiveChats and Letters.

Benefits

Working within a newly refurbished dedicated office space with free onsite employee gym
Access to a large breakout space with comfortable seating, pool table and arcade games
Free on-site parking
Central Line Train station within one-minute walk with quick access to Central London
Close road links to M11/M25/A406/A12 and London
Social events
Pension Scheme
Healthshield (health cash back scheme and counselling services)
28 days annual leave, incl. Bank Holidays, per annum, with an additional day per year of service (capped at 33 days)
Eye Test / Glasses reimbursement scheme
Various team and personal reward incentives

Main Duties and Responsibilities

Our aim is to provide the best possible customer service to each and every customer, which includes;

Listen carefully and understand customers’ circumstances and needs
Answering all customer general queries via LiveChat, Phone, Email and Letter
To achieve your individual daily targets as set by your line manager
Dealing with customers minor complaints in a quick and effective way, ensuring the outcome is in the best interest of both the customer and the company
Contacting customers that are at application stage, to help them proceed with their application in a timely manner and support them through their Mr Lender journey
Identifying the needs of a vulnerable customer
Updating customer accounts accordingly with all the information received from any form of communication
Ensure that all communication with customers is clear and easy to understand and where appropriate is adapted to the customer’s needs
Work to continually improve on the quality of communication, ensuring customers are treated fairly to ensure good outcomes
Work within the quality assurance guidelines and carry out the standard compliance checks
Adhere to the SMCR conduct rules

This is a summary of the role and the employee is expected to undertake additional ad-hoc duties

Person Specification /Skills/Education and Attributes:

Highly desirable

Confident telephone manner
Strong written, listening and verbal communication at all levels
A personable approach
Approachable, empathetic and considerate
Accurate attention to detail
A team player who can demonstrate initiative
Ability to manage own workload and meet Company targets
Excellent customer service - ability to provide solutions
Computer literate
Excellent administrative and strong organisational skills
You must act with integrity
The ability to stay calm whilst under pressure
You must act with due care, skill and diligence
You must be open and cooperative with the FCA, and other regulators
You must pay due regard to the interests of customers and treat them fairly
You must seek to achieve good customer outcomes specifically in relation to;
- Affordability
- Sustainability
- Customer understanding
- High levels of customer support

Desirable

GCSE grade C or above in English and Maths (or equivalent)
Familiar with the financial services marketplace or regulated environment
Experience in a call centre environment

Job Type: Full-time

Benefits:

Company events
Company pension
Free parking
Gym membership
On-site parking
Private medical insurance
Referral programme

Education:

GCSE or equivalent (required)

Experience:

customer service: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

cash office jobs in london, eng

Customer Service Agent

Corporate Catering and Hospitality Assistant - Monday to Friday | Central London

Office & Property Administrator

Part-Time Sales Executive - Ideal for Creatives

Administrator

HR Administrative Assistant - (Part-time) 3 days a week

Accounts Assistant

Customer Service Assistant

Receptionist and Administrative Assistant

Operations Executive

Office Assistant

IT Helpdesk Officer

IT Helpdesk Officer - Kings Cross/All across London

Front Desk Guest Service Associate

Front Office Clerk

Office Manager

Admin Assistant

Recruitment and HR Coordinator

Finance Assistant

Housekeeping Assistant

I want to receive the latest job alerts for cash office in london, eng

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