Council housing repairs Work, Jobs in London, Eng (with Salaries)

Tenancy Support Officer (New Builds)
Civic Recruitment Limited —London
- £24.28 an hour
- Full-time
- Hybrid work
- Microsoft Office
- Presentation skills
- Communication skills
Quick apply
Temporary Accommodation Housing Officer
Civic Recruitment Limited —Waltham Forest
- £22.44 an hour
- Temporary
- Hybrid work
- Customer service
- Case management
- IT
Quick apply
3d
Co-ordinator
Mears Group —London
- Up to £32,709 a year
- Organisational skills
- Time management
- Annual leave
- Employee discount
5d
Senior Neighbourhood Housing Officer
Lambeth Council —London
- £44,937 - £47,925 a year
- Full-time
- Hybrid work
- Team management
- Leadership
6d
Neighbourhoods and Communities Officer
Hammersmith & Fulham Council —Hammersmith
- £43,308 - £45,852 a year
- Customer service
- Communication skills
Repairs Supervisor - North Area
Hillingdon Council —Uxbridge
- £48,003 - £52,194 a year
- Maintenance
- Supervising experience
- Team management
- Free parking
- Employee discount
3d
Mobile Cleaner
Pinnacle Group —Bexleyheath
- £30,784 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
9d
Estate Manager
Richmond and Wandsworth Councils —London
- £40,737 - £49,365 a year
- Full-time
- Organisational skills
- Annual leave
11d
Procurement and Project Officer
Islington Council —Islington
- £45,852 - £47,925 a year
- Organisational skills
- Communication skills
- Employee discount
12d
VacancyTitle: Procurement Lead
Grainger plc —London
- Full-time
- Remote
Multi-Trade Operative / Handyman
Hsn Building Solutions Ltd —London
- £15 - £16 an hour
- 8 hour shift
- Carpentry
- Maintenance
- Programmable logic controllers
Quick apply
3d
Tenancy Audit Officer
Slough Borough Council —Burnham
- £30,160 - £35,530 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
3d
Housing Revenue Account (HRA) Strategic Financial Advisor
Richmond and Wandsworth Councils —London
- £48,873 - £59,220 a year
- Full-time
- IT
- Communication skills
- Annual leave
3d
Damp Surveyor
Royal Borough of Greenwich —London
- £49,056 - £52,194 a year
- Full-time
- Customer service
Senior Property Manager
CompassRock International —Walton-on-Thames
- £50,000 - £55,000 a year
- Management
- Bachelor's degree
- Team management
- Annual leave
- Sick pay
Quick apply
Caretaker - Estate Services
The Royal Borough of Kingston upon Thames —Kingston upon Thames
- £29,436 - £31,158 a year
- Full-time
- Hybrid work
- Travel
- Annual leave
- Employee discount
6d
PRS Lettings Negotiator
Civic Recruitment Limited —Lambeth
- Full-time
- Customer service
- IT
- Communication skills
Quick apply
Maintenance Lead
Greystar Real Estate Partners LLC —London
- Overtime
- Customer service
- Maintenance
- Hotel
Multi Trade Operative
Lanzab Limited —South West London
- £32,000.16 - £45,031.84 a year
- Part-time
- Maintenance
- Supervising experience
- Programmable logic controllers
Quick apply
Senior Quantity Surveyor – Repairs and Maintenance
Southwark Council —London
- Full-time
- Maintenance
- Analysis skills
- Contracts
10d

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Tenancy Support Officer (New Builds)

Civic Recruitment Limited
London

Quick apply

Job details

Full-time
£24.28 an hour

Qualifications

GCSE
Microsoft Office
Presentation skills
Communication skills

Full job description

3 months contract with a Local Authority

Job Description: Tenancy Support Officer (New Builds)

Directorate: Housing & Safer Communities

Department: Tenancy Services

Job Purpose

To provide tailored tenancy support to new and transferring tenants within the first 6–12 months of their tenancy, ensuring they successfully settle into their homes and sustain their tenancies.

The role focuses on working with vulnerable tenants, identifying support needs, developing support plans, and coordinating interventions with internal teams and external agencies. The postholder will work closely with tenancy enforcement and income teams to promote tenancy sustainment, reduce risk, and deliver a holistic support service.

Key Responsibilities

Manage a caseload of tenants requiring support following tenancy start-up, providing tailored and outcome-focused interventions.
Assess tenant needs and develop, implement, and review personalised support plans to promote independent living.
Conduct risk assessments, particularly for tenants with mental health issues, substance misuse, or complex needs.
Refer tenants to appropriate services (e.g. social services, mental health, drug/alcohol services) and coordinate multi-agency support.
Attend and contribute to case conferences, panels, and multi-agency meetings including MARAC, mental health, and high-risk forums.
Maintain accurate case records, databases, and performance data; produce reports for senior management as required.
Support tenants in managing their tenancy obligations, including rent payments, property care, and behavioural expectations.
Work with income teams to monitor rent accounts, reduce arrears, and ensure tenants access relevant welfare benefits.
Provide advice and advocacy on tenancy-related issues, including anti-social behaviour (ASB), complaints, and repairs.
Support tenants in raising repair requests and managing property-related issues in line with council procedures.
Liaise with internal departments and external stakeholders such as social services, police, probation, and voluntary organisations.
Promote safeguarding practices and report concerns relating to vulnerable adults, children, or young people.
Investigate and respond to complaints from tenants, councillors, and MPs in line with council procedures.
Maintain up-to-date knowledge of housing legislation, welfare reform, and best practice in tenancy support.
Promote equality, diversity, and inclusion, ensuring all tenants are treated with dignity and respect.
Undertake additional duties in line with the level of the role, including supporting emergency or priority situations.

Experience

Experience working with social housing tenants, preferably within a local authority or housing association.
Experience supporting vulnerable individuals or families with diverse needs (e.g. mental health, substance misuse, financial hardship).
Proven experience in casework management, including assessments, support planning, and risk identification.
Experience working with welfare benefits and housing benefits systems.
Experience of multi-agency working and coordinating support services.
Experience attending and presenting cases at professional meetings, panels, or case conferences.
Experience handling tenancy-related issues such as arrears, ASB, and property management.
Experience maintaining accurate records, reports, and data systems.

Qualifications

Educated to GCSE level (or equivalent) including English and Maths.
Relevant qualification in Housing, Social Work, Community Work, or a related field (desirable).
Evidence of continued professional development in housing, safeguarding, or support services (desirable).

Knowledge & Skills (Optional Enhancement Section)

Understanding of housing legislation, tenancy management, and introductory tenancies.
Knowledge of safeguarding frameworks for children, young people, and vulnerable adults.
Awareness of welfare benefits and financial inclusion support.
Strong communication, problem-solving, and interpersonal skills.
Ability to work independently and collaboratively within a team.
Competence in Microsoft Office and housing management systems.
Understanding of solutions to reduce anti-social behaviour and tenancy breaches.

Additional Information

Hours: 35 hours per week
Pay Rate: £24.28 per hour (Umbrella)
Work Pattern: Hybrid – minimum 2–3 days per week in office
Compliance Requirement: Standard DBS required
We operate on a bi-weekly payment schedule.
Closing date: 19th June – early applications are encouraged.

GCSC

Quick apply

Refine Your Search

council housing repairs jobs in london, eng

Tenancy Support Officer (New Builds)

Temporary Accommodation Housing Officer

Co-ordinator

Senior Neighbourhood Housing Officer

Neighbourhoods and Communities Officer

Repairs Supervisor - North Area

Mobile Cleaner

Estate Manager

Procurement and Project Officer

VacancyTitle: Procurement Lead

Multi-Trade Operative / Handyman

Tenancy Audit Officer

Housing Revenue Account (HRA) Strategic Financial Advisor

Damp Surveyor

Senior Property Manager

Caretaker - Estate Services

PRS Lettings Negotiator

Maintenance Lead

Multi Trade Operative

Senior Quantity Surveyor – Repairs and Maintenance

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