Customer engagement Work, Jobs in London, Eng (with Salaries)

Front of House & Community Co-Ordinator - Highgate Studios
ST James Facilities —London
- £40,000 a year
- Full-time
- Front desk
- Communication skills
Quick apply
13d
Client Onboarding Executive
LegalAndGeneral —London
- Full-time
- Hybrid work
- Organisational skills
- Financial services
- Communication skills
- Employee discount
Quick apply
Customer Service Host
Rapport —London
- £32,500 a year
- Full-time
- Customer service
- Computer literacy
- Guest services
- Employee assistance programme
Graduate Project Manager
L&Q —London
- £31,000 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Project management
- Annual leave
- Employee assistance programme
2d
Business Analysts — All Levels - UK Wide
Concept AI Ltd —London
- £35,000 - £120,000 a year
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Bachelor's degree
- Flexitime
- Work from home
Quick apply
Talent Acquisition Resourcer (HF135474212)
Flourish —London
- £30,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
Entry Level Talent Executive (HF1354744)
Flourish —London
- £30,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
National Careers Assistant
The University of Law —London
- £27,000 a year
- Part-time
- Remote
- Microsoft Word
- Databases
- Marketing
- Annual leave
4h
Admissions Advisor
Inspired —London
- £25,000 a year
- Full-time
- Remote
- CRM software
- Communication skills
- School
Community & Events Executive
Sullivan & Stanley —London
- £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Organisational skills
- Leadership
- Gym membership
Quick apply
Sales and Business Development - Entry Level
Aura —London
- From £28,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
1d
Customer Support Team Lead
Clipboard —London
- Weekend availability
- Remote
- Conflict management
- Training & development
- Analytics
Student recruitment officer / Course Advisor
Regent College London —London
- £30,000 a year
- Full-time
- CRM software
- Continuous improvement
- Recruiting
Quick apply
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Gym membership
Quick apply
Customer Experience Administrator
London Square —Uxbridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
- Employee discount
- Gym membership
Quick apply
7d
Community Development Officer (Volunteering, Skills & Employability) - 6 Month Fixed Term Contract
Abri —Kensington
- £38,000 a year
- Full-time
13d
People Advisor - 12 Month FTC
Doctor Care Anywhere —London
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
- Work from home
Quick apply
7d
Admissions & Recruitment Coordinator
Nuova Accademia di Belle Arti —London
- Weekend availability
- Salesforce
- English
- Recruiting
Recruitment Officer in the Corporate Services Team
Ministry of Justice —London
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
8d
Entry-Level Events Sales & Marketing Assistant
Csp U.K. —London
- From £26,000 a year
- Full-time
- Bilingual
- Customer service
- No experience needed
- Free parking
Quick apply
14d

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customer engagement jobs near london, eng

Front of House & Community Co-Ordinator - Highgate Studios

ST James Facilities -
London

Quick apply

Job details

Full-time
£40,000 a year
13 days ago

Qualifications

Guest relations
Inbound customer enquiry call handling
Client engagement
Facilities management
Internal department liaison
Client services
Front desk
Event planning assistance
Customer interaction
Events management
Guest services telephone call handling
Communication skills

Full job description

Overall Purpose

As a Front of House Host and Community Co-Ordinator you will be striving to achieve outstanding customer experience for visitors, tenants and guests. You will be representing St James and St James’ clients to go the extra mile to keep a high-level of satisfaction with every person you help.

As a Front-of-House Host/ Community Co-Ordinator, we empower you to take full responsibility for the reception and work collaboratively as a team to keep the standards at a high level. You will bring a creative mind to enhance the community ethos, working closely with the Estates Operations Manager to be their second-in-command during their absence and day-to-day functions.

Duties and Responsibilities:

The below listed task/responsibilities are not exhaustive:

To take full ownership and accountability of the reception and all associated areas, making sure that they are always kept in the best possible order, liaising with security, cleaners, facilities, and other departments as deemed necessary.
To challenge existing ways of working to improve and develop our services, always aiming for the highest possible customer experience and engagement.
To build strong relationships with tenants, clients, guests and visitors by acting as the first point of contact, providing a welcoming and professional service, managing visitor sign-ins and directing guests to the relevant floors, responding confidently to questions, queries and feedback, handling calls and messages efficiently, and always remaining calm and professional whilst being flexible and responsive to any unforeseen circumstances.
To Coordinate, Plan and Execute a comprehensive calendar of events, ensuring clear and effective communication with the wider team and the St James Events team at Head Office.
Manage and record all post and deliveries in accordance with the team agreement and operations manual.
To carry out any general administrative and facilities management tasks. Always being a responsible, friendly, organised individual.

Key Person Specification:

Ability to work independently and as well as in a team to ensure smooth daily operation.
To be a driven and proactive individual, to handle tasks effectively and professionally.
Previous experience delivering a high-level of customer service is desirable, customer service will be the successful post-holder’s focus.
The post-holder will have good written and communication skills.

Quick apply

Refine Your Search

customer engagement jobs in london, eng

Front of House & Community Co-Ordinator - Highgate Studios

Client Onboarding Executive

Customer Service Host

Graduate Project Manager

Business Analysts — All Levels - UK Wide

Talent Acquisition Resourcer (HF135474212)

Entry Level Talent Executive (HF1354744)

National Careers Assistant

Admissions Advisor

Community & Events Executive

Sales and Business Development - Entry Level

Customer Support Team Lead

Student recruitment officer / Course Advisor

Assistant Customer Service Manager

Customer Experience Administrator

Community Development Officer (Volunteering, Skills & Employability) - 6 Month Fixed Term Contract

People Advisor - 12 Month FTC

Admissions & Recruitment Coordinator

Recruitment Officer in the Corporate Services Team

Entry-Level Events Sales & Marketing Assistant

I want to receive the latest job alerts for customer engagement in london, eng

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