Customer liaison Work, Jobs in London, Eng (with Salaries)

Resident Liaison Officer
Bell Building Projects Ltd —London
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Resident Liaison Officer
Peabody —London
- £44,060 a year
- Customer service
- Microsoft Office
- Organisational skills
7d
Customer Liaison Officer
Metropolitan Thames Valley —London
- £37,732 - £39,717 a year
- Full-time
- Customer service
- Microsoft Office
- Presentation skills
Quick apply
1d
Customer Support Agent
Vita Mojo —London
- Weekend availability
- Hybrid work
- Hospitality
- HTML
- Annual leave
- Flexitime
Quick apply
4d
Breakdown Recovery Controller / Administrator
Angel Sales Ltd —East London
- £12.80 - £14.60 an hour
- Overtime
- Microsoft Word
- Microsoft Outlook
- English
- Employee discount
Quick apply
Client Resident Liaison Officer - Social Housing
Sureserve —London
- £28,000 - £32,000 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Care Coordinator
The Evewell —London
- £34,000 - £37,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
- Employee discount
- Bereavement leave
Quick apply
12d
Customer Liaison Officer (Complaints)
HYDE HOUSING ASSOCIATION —Southwark
- £25,500 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- IT
Quick apply
3d
Customer Service Advisor
Online Lubricants Ltd —Barking and Dagenham
- £25,000 - £28,000 a year
- Full-time
- Customer service
- Salesforce
- Microsoft Office
- Employee discount
- Referral programme
Quick apply
3d
Contact Center Service Supporter
Atos —London
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Resident Engagement Officer
Lewisham Council —London
- £40,404 - £41,637 a year
- Weekend availability
- Communication skills
- Employee discount
Patient Liaison & Executive Assistant (Part-Time)
Yaad LTD —London
- £12 - £13 an hour
- Part-time
- Hybrid work
- Administrative experience
- Office experience
- Work from home
Quick apply
Resident Liaison Officer
Chigwell Construction —Acton
- From £28,000 a year
- Full-time
- Customer service
- Administrative experience
- Data entry
- Free parking
Quick apply
13d
Resident Liaison Officer
Southern Housing —Farringdon
- £37,578 a year
- Full-time
- Hybrid work
- Contracts
- In-person
- Communication skills
- Annual leave
2d
Customer Care Officer
Murphy Group —London
- Computer literacy
- School
- Annual leave
- Employee discount
Resident Liaison Officer
Kier Group —Rainham
- Full-time
- Microsoft Powerpoint
- Customer service
- Administrative experience
- Flexible schedule
Resident Liaison Officer
Horizon Facades —London
- £25,000 - £45,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- In-person
- Communication skills
Quick apply
Cargo Commercial Administrator
Swissport International AG —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
In-post Appointments and Exiting Team Leader
Ministry of Justice —London
- £40,001 - £60,000 a year
- Full-time
- Hybrid work
- Management
- Presentation skills
- Leadership
- Annual leave
- Employee discount
4d
B2B Delivery Manager
Laundryheap —London
- Full-time
- CRM software
- Microsoft Excel
- Sales
Quick apply
8d

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Resident Liaison Officer

Bell Building Projects Ltd
London

Apply Now

Job details

Permanent | Part-time | Full-time

Benefits

Company pension

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Project Server
English
Organisational skills
Construction experience
Communication skills

Full job description

Bell Building Projects (BBP) is a well-established construction company with decades of experience delivering high-quality projects across the UK. We’re proud of our strong pipeline of work, which gives our teams long-term job security and the opportunity to grow with the business.

The Role
We are seeking a Resident Liaison Officer to join our team. The position will be permanent, based between our London office and on-site in London. Whilst the core activities will be during normal working hours, there may be a requirement for out-of-hours liaison and communication, as is required. Reporting directly to our Contracts Manager, your role will be pivotal to the successful interaction with building residents and the overall successful project delivery for our works on site.

Key Responsibilities

Preparation and circulation of regular rollout programmes, the scope of works, and activity schedules to residents to keep them appraised of our works and timeline and most notably when the precise location of our works directly impact upon their respective flat location.
Liaising with the building residents and the property manager throughout the duration of our works on site.
First point of contact for building residents for any information required requests, feedback and/or complaints. Those contacts are anticipated as being both verbal and written and will require formal logging, information gathering and ultimately proper resolution.
Arrangement of intermittent public events, such as resident’s coffee morning, and similar such like ‘meet and greets’ together with resident’s meetings, either pre-arranged or ad-hoc.
Log all complaints, feedback and interaction within a recognised system together with any associated resolutions, record information, rollouts, etc
Preparation of a monthly report on the resident’s interaction which will be incorporated within our overall monthly progress report to the Client.
Preparation of minutes of meetings with subsequent issue to affected parties and the saving of same within the project server.
Monitor and resolve resident’s complaints.
Work closely with our Site Project Manager to ensure a proper communication bridge.

Who We’re Looking For

A proven track record in customer care and/or a customer focused environment.
Exceptional communication and organisational skills.
Work well independently as well as being a team player.
High professional standards aligned with honesty and integrity.
Positive, ‘can-do’ attitude
Conversant in software packages such as Microsoft excel, word, outlook and notable CRM systems and processes.
Ability to work to required timelines and effectively manage and prioritise a busy workload.
Articulate, polite and a coherent and fluent English speaker
Patient, sincere and understanding.

Hours of Work

Full time hours: 39 per week
Part time hours: 16 per week

Why Join BBP?
Join a company with 40 years of industry excellence and a strong future pipeline. We offer a competitive salary, a generous pension scheme, income protection, and death in service benefits. Enjoy annual salary reviews, discretionary performance-based bonuses, and 32 days of holiday with a flexible bank holiday scheme. We actively support professional development and training, and business mileage is reimbursed. Our offices are fully accessible, ensuring an inclusive workplace for all.

Diversity & Inclusion
Bell Building Projects is committed to promoting a diverse and inclusive workforce. We believe in providing equal opportunities for all individuals, regardless of age, disability, gender, race, religion, sexual orientation, gender identity, marital status, pregnancy, or any other characteristic protected by law.

We are dedicated to ensuring that our recruitment, hiring, training, and promotion practices are free from bias, offering fair access to all qualified candidates. Selection decisions are made based on skills, qualifications, and experience, and we encourage applicants from all backgrounds to apply. Bell Building Projects values diversity and is proud to be an equal opportunity employer.

How to Apply
Applications are open to eligible UK residents. If you are ready to take the next step in your career and play a crucial role in our continued success, we want to hear from you!

Apply Now

Refine Your Search

customer liaison jobs in london, eng

Resident Liaison Officer

Resident Liaison Officer

Customer Liaison Officer

Customer Support Agent

Breakdown Recovery Controller / Administrator

Client Resident Liaison Officer - Social Housing

Care Coordinator

Customer Liaison Officer (Complaints)

Customer Service Advisor

Contact Center Service Supporter

Resident Engagement Officer

Patient Liaison & Executive Assistant (Part-Time)

Resident Liaison Officer

Resident Liaison Officer

Customer Care Officer

Resident Liaison Officer

Resident Liaison Officer

Cargo Commercial Administrator

In-post Appointments and Exiting Team Leader

B2B Delivery Manager

I want to receive the latest job alerts for customer liaison in london, eng

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