Customer relationship assistant Work, Jobs in London, Eng (with Salaries)

HR Assistant
Civic Recruitment Limited —London
- £22.78 an hour
- Temporary
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
11d
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- In-person
- Annual leave
- Gym membership
Quick apply
Customer Services Assistant/Receptionist/ Front of House / Member Experience
Argyll —London
- £27,615 a year
- Part-time
- AI
Quick apply
Legal Assistant x 2
St Albans City & District Council —St Albans
- £32,790 - £35,163 a year
- Full-time
- Hybrid work
- English
- Contracts
- Agile
- Annual leave
Graduate Management Scheme - Assistant Centre Manager
Mathnasium —Hammersmith
- £26,500 - £29,500 a year
- Full-time
- Maths
- Bachelor's degree
- Organisational skills
Quick apply
11d
Bank Admin Support Assistant - Cardiac Services
Bupa —London
- £14 an hour
- Part-time
- Microsoft Excel
- Microsoft Office
- IT
- Annual leave
- Referral programme
Quick apply
Shipping & Packing Assistant / Customer Service – Kilburn
Mail Boxes Etc —Kilburn
- From £13 an hour
- Part-time
- Customer service
- IT
- In-person
Quick apply
7d
Client Assistant, Sponsorship & Consultancy
Dentsu —London
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
- Employee discount
10d
Operative Assistant / Full time (Night shift)
Natoora Ltd —London
- From £12.80 an hour
- Weekend availability
- Heavy lifting
- Forklift
- Warehouse experience
- Employee discount
- Referral programme
Quick apply
Sales Assistant- Full Time- Battersea
ZADIG&VOLTAIRE —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- In-person
Quick apply
Store Associate - 'The Ordinary' - Commercial St
DECIEM —London
- Part-time
- Customer service
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Banking - Business Support Assistant
Arbuthnot Latham —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2d
Junior Assistant - Loan Administration
Bank of China —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Support Assistant
SafeTag Tracking —Orpington
- £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- English
- Free parking
- Annual leave
Quick apply
Office Coordinator (f/m/d)
EnBW UK Ltd —London
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
Business Centre Assistant
Beaumont Business Centres —Holborn
- £27,000 a year
- Full-time
- Maintenance
- Administrative experience
- Front desk
Quick apply
5d
Counter Associate - 'The Ordinary' - Selfridges, Oxford Street
DECIEM —London
- Part-time
- Customer service
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Administrative Assistant
Wandle Housing Association Limited. —London
- £32,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Communication skills
4d
Facilities & Travel Coordinator
Air Charter Service —Surbiton
- £35,000 a year
- Weekend availability
- Microsoft Powerpoint
- Hospitality
- Customer service
- Annual leave
- Gym membership
Quick apply
Community Outreach & Administrative Assistant
Veridian Consultancy ltd —London
- £17,420 - £35,950 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Work from home
- Employee discount
Quick apply
3d

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customer relationship assistant jobs near london, eng

HR Assistant

Civic Recruitment Limited
London

Quick apply

Job details

Temporary
£22.78 an hour
11 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Administrative experience
Human resources
Organisational skills
Payroll
Business management
Communication skills

Full job description

3 months contract with a Local Authority

Job Title: HR Assistant

Job Purpose

The HR Assistant provides comprehensive administrative and transactional support across a range of Human Resources and payroll activities. Acting as the first point of contact for HR-related enquiries, the post holder will support the employee lifecycle, maintain accurate HR records and systems, and ensure compliance with organisational policies, employment legislation, and GDPR requirements.

The role is focused on delivering excellent customer service to employees, managers, and external stakeholders while supporting HR operations, payroll processes, reporting requirements, and HR projects. The position offers opportunities to develop HR knowledge and progressively provide advice and guidance on routine HR matters.

Key Responsibilities

HR Administration

Provide administrative support across all HR functions.
Maintain accurate and up-to-date employee records and personnel files.
Prepare HR correspondence including contracts, offer letters, amendment letters, and other employee documentation.
Ensure HR systems and databases are updated accurately and promptly.

Employee Lifecycle Management

Process employee lifecycle transactions, including:
- New starters
- Leavers
- Contract changes
- Transfers
- Promotions
- Changes to personal details
Ensure all employee records are maintained in accordance with company procedures and statutory requirements.
Support onboarding and induction processes for new employees.

Payroll Support

Assist with the preparation and submission of payroll information.
Process payroll-related changes accurately and within deadlines.
Liaise with payroll teams to resolve employee payroll queries.
Ensure payroll data is accurate and compliant with procedures.

Customer Service & Employee Support

Act as the first point of contact for HR enquiries from employees and managers.
Provide accurate and timely information on HR policies, procedures, and processes.
Escalate complex HR issues to appropriate HR colleagues when required.
Deliver a professional, customer-focused HR service.

HR Systems & Reporting

Maintain HR databases and management information systems.
Produce routine HR reports and management information.
Monitor data quality and ensure accuracy of HR records.
Support reporting relating to absence, turnover, recruitment, and other HR metrics.

Compliance & Governance

Ensure compliance with GDPR, data protection legislation, and confidentiality requirements.
Maintain and securely store employee records.
Support compliance with employment legislation, HR policies, and organisational procedures.
Assist with audits and compliance reviews as required.

HR Projects & Continuous Improvement

Support HR projects and initiatives as required.
Contribute to process improvements and service development activities.
Participate in training and professional development opportunities.
Support wider HR team objectives and operational priorities.

Essential Experience

Experience working in an administrative, HR, payroll, or customer service environment.
Experience maintaining records and managing confidential information.
Experience providing administrative support to a team or department.
Experience responding to customer or employee enquiries.
Experience using databases, HR systems, or business management systems.

Desirable Experience

Previous HR Administration or HR Assistant experience.
Experience supporting payroll processes.
Experience working within a Shared Service or busy HR environment.
Experience producing reports and management information.
Experience supporting recruitment, onboarding, or employee lifecycle processes.

Essential Qualifications

Minimum of 5 GCSEs (or equivalent) including:
- English
- Mathematics

Desirable Qualifications

CIPD Level 3 Foundation Certificate in People Practice (or working towards).
Qualification in Business Administration, Human Resources, or a related field.

Skills and Knowledge

Knowledge of HR administration processes and employee lifecycle activities.
Understanding of confidentiality, GDPR, and data protection requirements.
Strong organisational and administrative skills.
Excellent attention to detail and accuracy.
Strong written and verbal communication skills.
Ability to manage multiple tasks and prioritise workloads effectively.
Excellent customer service skills.
Proficiency in Microsoft Office, including Word, Excel, Outlook, and Teams.
Ability to maintain confidentiality and handle sensitive information professionally.
Strong interpersonal and relationship-building skills.

Personal Attributes

Professional and approachable.
Customer-focused.
Highly organised and proactive.
Reliable and trustworthy.
Detail-oriented and accurate.
Team player with a collaborative approach.
Adaptable and willing to learn.
Committed to continuous professional development.

Additional Information

Location: 160 Tooley Street, London, SE1 2QH, United Kingdom.
Working Hours: 36 hours per week.
Pay Rate: £22.78 per hour (Limited Company/Umbrella).
Contract Type: Temporary/Agency Contract (subject to assignment details).
Working Pattern: Hybrid working arrangement, subject to service requirements.
Reporting To: HR Operations Manager / HR Services Team Leader.
Systems: SAP Payroll, HR Information Systems (HRIS), Microsoft Office Suite, and related HR platforms.
Key Responsibilities: Supporting HR and payroll operations, employee lifecycle administration, SAP Payroll transactions, data maintenance, and employee query resolution.
Stakeholder Engagement: Regular interaction with employees, managers, payroll teams, and external service providers.
Compliance Requirements: Adherence to GDPR, data protection legislation, employment legislation, payroll regulations, and organisational policies and procedures.
Working Environment: Fast-paced HR Operations environment requiring strong attention to detail, confidentiality, accuracy, and excellent customer service skills.
Performance Expectations: Accurate and timely processing of HR and payroll transactions, maintenance of employee records, delivery of high-quality customer service, and achievement of service level agreements (SLAs).
Development Opportunities: Exposure to SAP Payroll, HR systems administration, employee relations processes, HR compliance, and broader Human Resources operations, with opportunities for professional development and career progression.
Confidentiality: The role involves handling sensitive employee and payroll data and requires strict adherence to confidentiality and information security standards.
We operate on a bi-weekly payment schedule.
Closing date: Soon – early applications are encouraged

Quick apply

Refine Your Search

customer relationship assistant jobs in london, eng

HR Assistant

Assistant Customer Service Manager

Customer Services Assistant/Receptionist/ Front of House / Member Experience

Legal Assistant x 2

Graduate Management Scheme - Assistant Centre Manager

Bank Admin Support Assistant - Cardiac Services

Shipping & Packing Assistant / Customer Service – Kilburn

Client Assistant, Sponsorship & Consultancy

Operative Assistant / Full time (Night shift)

Sales Assistant- Full Time- Battersea

Store Associate - 'The Ordinary' - Commercial St

Banking - Business Support Assistant

Junior Assistant - Loan Administration

Customer Support Assistant

Office Coordinator (f/m/d)

Business Centre Assistant

Counter Associate - 'The Ordinary' - Selfridges, Oxford Street

Administrative Assistant

Facilities & Travel Coordinator

Community Outreach & Administrative Assistant

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