Customer service contract Work, Jobs in London, Eng (with Salaries)

Customer Service Advisor
SwiftSwitch —London
- Up to £25,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Gym membership
Quick apply
Contract Support
Ethos Facilities Limited —Westminster
- £29,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
10d
Telephone Fundraiser - Full Time Contract (Remote)
RETURN FUNDRAISING LIMITED —London
- £13.45 - £14.50 an hour
- No weekends
- Remote
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
9d
Customer Service Assistant & Station Control Assistants
Network Rail —London
- £27,464 a year
- Weekend availability
- English
- Communication skills
- Annual leave
3d
Store Assistant
Aldi —London
- £14.88 - £15.20 an hour
- Day shift
- Customer service
- Annual leave
Customer Service Supervisor - Bank
TLC Care —Potters Bar
- Part-time
- Nursing home
- Customer service
- Hotel
- Employee discount
Quick apply
Administrative Assistant
EV Cab Company Limited —London
- £80 - £100 a day
- Temporary
- Maintenance
- English
- Microsoft Office
Quick apply
3d
Customer Experience Team Leader
SwiftSwitch —London
- £35,000 - £40,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Gym membership
Quick apply
Front of House Administrator (Zero Hours Contract)
London Gynaecology —London
- £16 an hour
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
12d
Customer Service Advisor
DPD Group UK —London
- £24,700 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Free parking
Quick apply
3d
Customer Services Assistant
Transport for London —London
- £27,100 - £28,050 a year
- Weekend availability
- Hybrid work
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee discount
3d
Receptionist/Office Administrator
better lettings —Gants Hill Station
- £12.71 - £13.00 an hour
- Temporary
- Customer service
- English
- Administrative experience
Quick apply
6d
HR Administrative Assistant - (Part-time) 3 days a week
Mr Lender —Loughton
- Up to £28,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
5d
Customer Service Advisor
Arena Group —London
- Overtime
- Customer service
- Organisational skills
- IT
Customer Services Advisor
Royal Borough of Greenwich —London
- £30,288 - £39,276 a year
- Full-time
- Customer service
- Communication skills
- School
3d
Catering Assistant (Ref 177)
Accent Catering Services Ltd —London
- £13.34 an hour
- Part-time
- English
- Communication skills
- School
- Employee assistance programme
- Employee discount
Quick apply
4d
Retail Crew
Finisterre —London
- £14.80 an hour
- Part-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
12d
Corporate Receptionist
Williams Lea —London
- £32,000 a year
- Full-time
- English
- Front desk
- In-person
- Referral programme
Retail Assistant - Part Time
Farmfoods —Ilford
- £10.95 - £12.81 an hour
- Part-time
- School
- Annual leave
- Employee discount
Quick apply
7d
Utilities Renewals Agent
SwiftSwitch —London
- £24,000 - £28,000 a year
- Monday to Friday
- Sales
- Communication skills
Quick apply

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customer service contract jobs near london, eng

Customer Service Advisor

SwiftSwitch -
London

Quick apply

Job details

Full-time
Up to £25,000 a year

Benefits

Gym membership

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Communication skills

Full job description

Job Title: Customer Service Advisor

Location: Brick Lane, London

Department: Admin

Employment Type: Full-time office based

We’re a fast-growing utilities consultancy based in Shoreditch. Partnering with over 50 leading suppliers, we help businesses reduce their costs across energy, payments, telecoms, waste, and water. As we continue to grow, we’re looking for confident, driven individuals to join our busy sales team and take the next step in their career.

Job Overview:

As a Customer Service Advisor, you will play a key role in delivering outstanding customer service while supporting the operational flow of contracts between our customers and utility suppliers. Acting as the primary point of contact, you will handle enquiries, resolve complaints, and ensure a positive client experience throughout their journey with us.

In addition to customer-facing responsibilities, you will also be responsible for batching contracts to suppliers and building supplier relationships to help improve live rates and streamline processes. Your role is central to ensuring both customer satisfaction and operational excellence.

Key Responsibilities:

Act as the primary point of contact for customers, providing support via phone, email, and other communication channels such as supplier portals.
Handle a wide range of customer enquiries, issues, and complaints with professionalism, empathy, and efficiency.
Take ownership of customer issues, investigate thoroughly, and ensure timely resolution to the client's satisfaction.
Maintain accurate and up-to-date records in our CRM and contract management systems.
Batch contracts accurately and submit them to suppliers in line with internal deadlines and compliance requirements.
Work closely with utility suppliers to maintain strong working relationships and support improved live rates.
Collaborate with internal departments including sales, operations, and supplier management to ensure seamless service delivery.
Conduct customer feedback activities and translate insights into actionable service improvements.
Monitor recurring customer or supplier issues and contribute to process improvement initiatives.
Ensure adherence to industry regulations, company policies, and data protection requirements.

Requirements

Excellent verbal and written communication skills.
Strong active listening and interpersonal skills.
Proven problem-solving and conflict-resolution abilities.
Ability to manage and prioritise workload in a fast-paced environment.
High level of accuracy and attention to detail, particularly in contract handling.
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and CRM systems.
Previous experience in a customer service or liaison role is essential.
Experience within the utilities or energy sector (preferred but not essential).
Confidence in building and maintaining supplier relationships.

Benefits

Up to £25,000 per annum (depending on experience).
A supportive and collaborative team environment.
Opportunities for training and career progression within the energy brokerage industry.
Competitive salary and performance-based incentives.
Fun, sociable office environment in Shoreditch.
Free gym membership, regular socials, and Christmas shutdown.
Ongoing training and professional development.

Quick apply

Refine Your Search

customer service contract jobs in london, eng

Customer Service Advisor

Contract Support

Telephone Fundraiser - Full Time Contract (Remote)

Customer Service Assistant & Station Control Assistants

Store Assistant

Customer Service Supervisor - Bank

Administrative Assistant

Customer Experience Team Leader

Front of House Administrator (Zero Hours Contract)

Customer Service Advisor

Customer Services Assistant

Receptionist/Office Administrator

HR Administrative Assistant - (Part-time) 3 days a week

Customer Service Advisor

Customer Services Advisor

Catering Assistant (Ref 177)

Retail Crew

Corporate Receptionist

Retail Assistant - Part Time

Utilities Renewals Agent

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