Digital & it technical specialist Work, Jobs in London, Eng (with Salaries)

Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
10d
Digital & IT Technical Specialist
Parker Hannifin Corporation —Hemel Hempstead
- Full-time
- Hybrid work
- Oracle
- SQL
- JavaScript
Cyber Specialist - Digital Workplace
Equans —London
- Microsoft Office
- SharePoint
Analyst, Digital Delivery
Janus Henderson —London
- Hybrid work
- Microsoft Excel
- JavaScript
- HTML
IT Helpdesk Specialist, UK
Similarweb —London
- Windows
- Microsoft Office
- Scripting
10d
Integration & Database Specialist
University of East London —London
- From £53,040 a year
- Business
- School
Digital Learning and IT Support Officer
Northchild Education (UK) Ltd —London
- £37,000 - £43,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- University
Quick apply
6d
Azure Local Specialist
CGI —Leatherhead
- Full-time
- Hybrid work
- Azure
- Computer networking
Quick apply
Intern
European Bank for Reconstruction and Development —London
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
4d
Technical Support Center Engineer
NTT Global Data Centers —Hemel Hempstead
- Full-time
- Salesforce
- Microsoft Office
- Analysis skills
Global IT Data Engineer Senior Specialist
Boston Consulting Group —London
- Full-time
- Computer Science
- Engineering
- SQL
Technical Program Manager – Digital Accessibility
PCR Digital —London
- £400 - £500 a day
- Hybrid work
- PMP
- Project management
- Continuous improvement
13d
Digital Workplace Services Specialist
Autodesk —London
- Full-time
- Software troubleshooting
- Customer service
- Windows
7d
Global IT Data Scientist Senior Specialist
Boston Consulting Group —London
- Full-time
- Computer Science
- Engineering
- English
Medical Technical Officer 1
Synnovis —London
- £34,186 - £37,388 a year
- Part-time
- Laboratory experience
- School
3d
IT Manager
Cazoo —Richmond
- Hybrid work
- Windows
- IT
- Employee discount
- Referral programme
Business Analyst
Arup —London
- IT
11d
IT Solution Architect - Integrations
Equans —London
- Full-time
- DevOps
- APIs
- Annual leave
- Employee assistance programme
7d
Technical Support Specialist
MEDIDATA —London
- Microsoft Outlook
- Customer service
- System design
- Annual leave
Scrum Master - SC Eligible - Government Projects
ByDesign Secure —London
- £575 a day
- Temporary
- Hybrid work
- Azure
- Agile
- In-person
Quick apply
4d

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Remote Support Desk Operative

Titchfield Group
Essendon

Quick apply

Job details

Permanent | Full-time
£27,500 - £30,000 a year
10 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Desktop support
Software troubleshooting
Technical support
Analysis skills
IT support
Mac OS
IT
Communication skills
Help desk

Full job description

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.

The Role

Titchfield Digital Support Ltd is seeking a skilled and customer-focused Remote Support Desk Operator to provide technical assistance to clients and internal teams. This role involves diagnosing and resolving issues remotely, offering expert guidance, and ensuring a seamless digital support experience. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.

Duties include:

Provide first-line technical support to customers via phone, email, and remote access tools.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Escalate complex issues to senior technicians when necessary and ensure timely resolution.
Maintain detailed records of customer interactions and technical solutions.
Set up, configure, and troubleshoot routers, PCs, and network devices.
Log and manage service requests through the IT ticketing system.
Proactively monitor systems and digital platforms to identify potential issues.
Assist in performing software updates, patches, and system maintenance remotely.
Ensure security protocols and best practices are followed when handling sensitive data.
Guide customers through technical procedures and best practices.
Provide clear, step-by-step instructions to resolve user issues effectively.
Maintain professionalism and patience while handling customer inquiries and complaints.
Work closely with internal teams to improve service efficiency and customer experience.
Document common technical issues and develop knowledge base articles for future reference.
Stay up to date with industry trends and emerging technologies to enhance support quality.

What is expected of you

A relevant IT or technical support qualification (Diploma, Certification, or Degree).
Previous experience in a technical support, IT helpdesk, or remote support role preferred.
Familiarity with troubleshooting Windows, macOS, and network-related issues.
Strong problem-solving and analytical skills.
Excellent verbal and written communication abilities.
Ability to explain technical concepts in a clear and simple manner.
Experience with remote support tools and ticketing systems.
Ability to work independently and manage multiple support requests efficiently.

What will we do for you

Employee discounts to Bright Exchange
28 days holiday
Company pension
Company uniform
Ongoing training support
Multifunction Tester Equipment provided
Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

digital & it technical specialist jobs in london, eng

Remote Support Desk Operative

Digital & IT Technical Specialist

Cyber Specialist - Digital Workplace

Analyst, Digital Delivery

IT Helpdesk Specialist, UK

Integration & Database Specialist

Digital Learning and IT Support Officer

Azure Local Specialist

Intern

Technical Support Center Engineer

Global IT Data Engineer Senior Specialist

Technical Program Manager – Digital Accessibility

Digital Workplace Services Specialist

Global IT Data Scientist Senior Specialist

Medical Technical Officer 1

IT Manager

Business Analyst

IT Solution Architect - Integrations

Technical Support Specialist

Scrum Master - SC Eligible - Government Projects

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