Director crm Work, Jobs in London, Eng (with Salaries)

Loyalty & CRM Director - Europe
Levi Strauss & Co. —London
- £81,500 - £108,700 a year
- Full-time
- Hybrid work
- Leadership
- Marketing
- Annual leave
- Employee discount
Quick apply
7d
CRM Director
Teneo —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Membership Director
China-Britain Business Council —London
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Sales
- Life insurance
Quick apply
11d
Director of Participant Strategy & Engagement
Richmond Pharmacology —London
- Full-time
- Bachelor's degree
- Leadership
- Annual leave
Quick apply
Director, Global CRM
Apex Group —St. Helier
- Full-time
Sr. Director, Hotels & Resorts
Virtuoso, Ltd. —London
- £170,000 - £185,000 a year
- Full-time
- Remote
- Hospitality
- Marketing
- Microsoft Office
Regional Sales Director - North EMEA
Cyera —London
- Full-time
- Azure
- Sales
- AWS
- Annual leave
Quick apply
Director, European CRM & Segmentation
Conde Nast —London
- Full-time
- Hybrid work
- Presentation skills
- Team management
- In-person
- Annual leave
- Employee assistance programme
4h
Growth Director
Corndel —London
CRM and CRO Director, 12 month fixed term contract
Immediate Media Co —London
- £100,000 - £120,000 a year
- Hybrid work
- SQL
- Analysis skills
- Communication skills
Quick apply
Head of CRM
Trainline —London
- £95,000 - £105,000 a year
- Full-time
- Hybrid work
- Communication skills
Strategic Account Director NHS
Creative Car Park Ltd —London
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Business development
- Travel
- Organisational skills
Quick apply
7d
Customer Success Team Lead
Log my Care —London
- £70,000 - £75,000 a year
- Hybrid work
- Leadership
- Communication skills
Director of Demand Generation
Sokin —London
- Hybrid work
5d
Strategy Director – Loyalty Consulting
Collinson —London
- Hybrid work
- Financial services
- Communication skills
11d
Director, Business Development
Lumanity —London
- Remote
- Business development
- Analysis skills
Director, Books Acquisitions UK
Amazon.com —London
- Full-time
- Data analysis skills
- Mentoring
- Contracts
Director, Professional Services, EMEA
Klaviyo —London
- £124,000 - £186,000 a year
- Spanish
- Sales
- English
Quick apply
10d
Senior CRM Manager
FRP Advisory Group —London
- Full-time
- DevOps
- Analysis skills
Quick apply
Global Account Director
Sovos Compliance —London
- From £250,000 a year
- Sales
- Salesforce
- Microsoft Office
- Life insurance
Quick apply

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Loyalty & CRM Director - Europe

Levi Strauss & Co. -
London

Quick apply

Job details

Full-time
£81,500 - £108,700 a year
7 days ago

Benefits

Annual leave
Employee discount

Qualifications

Martech
Leadership
Marketing

Full job description

Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We’re a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future.

About the Job

Reporting to the VP Ecommerce Europe, this role leads the evolution of Levi’s RedTab loyalty programme and customer engagement across Europe. You will define and scale CRM and lifecycle capabilities, driving customer lifetime value, retention, and brand connection across digital and retail touchpoints.Sitting within the Ecommerce organisation, you will play a key role in shaping how Levi’s builds direct, meaningful relationships with consumers across the region.

RedTab Loyalty Strategy & Programme Evolution

Define and lead the strategy and roadmap for the RedTab loyalty programme, positioning it as a core driver of engagement, retention, and EU ecommerce growth
Evolve RedTab beyond transactional rewards to deliver differentiated, brand-led experiences
Drive member acquisition, engagement, and repeat spend through clear value propositions
Embed RedTab across ecommerce, retail, and omnichannel journeys
Partner cross-functionally to leverage RedTab across key trade moments

CRM & Lifecycle Marketing

Own the end-to-end CRM and lifecycle strategy across owned channels (email, app, SMS, push)
Design lifecycle frameworks driving acquisition, conversion, retention, and reactivation
Lead segmentation, personalisation, and channel strategy
Develop testing and optimisation strategies

Customer Data & Personalisation

Define strategy for customer data, identity, and first-party data growth
Enhance CDP capabilities and segmentation through cross-functional collaboration
Translate customer insights into actionable strategies
Champion a data-driven, privacy-first approach

Clienteling & Omnichannel Engagement

Develop a European clienteling strategy
Enable retail teams with customer data and tools
Ensure CRM and RedTab integration across channels

Analytics, Performance & Measurement

Define KPIs including membership growth, retention, CLV and revenue contribution
Build performance frameworks and dashboards
Drive continuous optimisation

Leadership & Cross-Functional Collaboration

Lead and develop CRM and loyalty teams
Partner across Ecommerce, Marketing, Retail, Analytics, and Technology
Influence senior leadership on customer strategy
Drive cross-functional readiness for campaigns

About You

Deep experience in CRM, loyalty, or customer strategy within large, complex retail or consumer organisations
Proven track record of defining and scaling loyalty programmes across multiple markets, delivering measurable commercial impact
Deep expertise in lifecycle marketing and customer engagement across owned channels
Strong understanding of customer data, segmentation, and CRM/marketing technology ecosystems
Experience operating in omnichannel environments, connecting digital and retail customer journeys
Highly analytical, with the ability to translate data and insight into clear strategic direction
Demonstrated leadership experience, with a track record of influencing senior stakeholders and driving cross-functional alignment across international teams
Experience leading and developing teams, building capability and setting direction across CRM and loyalty functions

This is a hybrid position based at our London, Great Marlborough Street office. You will be expected to be in the office three days per week, though time in the office may vary depending on business needs.

The expected starting salary range for this role is £81,500 - £108,700 per year. The amount an employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance and our needs. Salary ranges may vary by location and currency.

Levi Strauss & Co. (LS&Co.) offers a total rewards package that includes base pay, paid leave, product discounts, and more designed to help you and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. Available benefits and incentive compensation vary depending upon the specifics of the role; details relating to a specific role will be made available upon request. Read more about our benefits here.

LS&Co. is an affirmative action and equal employment opportunity employer. We welcome and value people from diverse cultures, backgrounds, and experiences to make LS&Co. a collective success.

#LI-Hybrid

LOCATION

London, United Kingdom

FULL TIME/PART TIME

Full time

Current LS&Co Employees, apply via your Workday account.

Quick apply

Refine Your Search

director crm jobs in london, eng

Loyalty & CRM Director - Europe

CRM Director

Membership Director

Director of Participant Strategy & Engagement

Director, Global CRM

Sr. Director, Hotels & Resorts

Regional Sales Director - North EMEA

Director, European CRM & Segmentation

Growth Director

CRM and CRO Director, 12 month fixed term contract

Head of CRM

Strategic Account Director NHS

Customer Success Team Lead

Director of Demand Generation

Strategy Director – Loyalty Consulting

Director, Business Development

Director, Books Acquisitions UK

Director, Professional Services, EMEA

Senior CRM Manager

Global Account Director

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