Director of guest experience Work, Jobs in London, Eng (with Salaries)

Director of Guest Experience
The Chancery Rosewood —London
- Weekend availability
- Hotel
- Leadership
- Hotel experience
Quick apply
Director of Meetings and Events Operations
PPHE Hotel Group —London
- Hospitality
- Hotel
- Analysis skills
- Employee discount
- Referral programme
Quick apply
Director of Operations
Marriott International, Inc —London
- Full-time
- Hospitality
- Restaurant management
- Hotel
Events & Office Manager
Movember —London
- £47,000 - £50,000 a year
- Weekend availability
- Hybrid work
- Salesforce
- Project management
- Mentoring
- Annual leave
- Employee assistance programme
6d
Assistant Director of Event Operations
The Chancery Rosewood —London
- Full-time
- Hotel
- IT
- Leadership
- Employee discount
- Life insurance
Quick apply
Head of Creative
Bamford Collection —London
- Full-time
- Hospitality
- Project management
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Assistant Director of Events & Groups
Maybourne —London
- Full-time
- Hotel
- Hotel experience
- Employee discount
- Referral programme
Quick apply
Team Member - Stratford
Gravity —London
- £8.83 - £13.63 an hour
- Part-time
12d
Assistant Manager, Corporate Governance
Lloyds Banking Group —London
- £57,150 - £63,500 a year
- Full-time
- Hybrid work
- IT
6d
Director of Front of House
Rosewood London —London
- Full-time
- Hotel
- Annual leave
Quick apply
Executive Assistant, Design Agency
Koto —London
- £40,000 - £50,000 a year
- Hybrid work
- Google Suite
- Administrative experience
- Organisational skills
- Annual leave
- Work from home
Quick apply
Junior Events Manager
Jikoni —London
- £14 - £18 an hour
- Part-time
- Hospitality
- Leadership
- Restaurant
- Employee discount
Quick apply
4d
Assistant Groups and Events Manager
ACCOR —London
- Full-time
- Bar
- Management
- Hotel
2d
Customer Onboarding Specialist
sunday —London
- Hybrid work
- Organisational skills
- Restaurant
- Communication skills
13d
Director of Sales - The Americas
Mandarin Oriental Hyde Park —London
- Full-time
- Hotel
- Travel
- Organisational skills
- Health & wellbeing programme
- Employee assistance programme
Chief Executive Officer / Group Managing Director - Hospitality
MCR Property Group Ltd —London
- Hospitality
- Hotel
- Leadership
Quick apply
Head of Event Sales
Head Office —London
- £50,000 - £52,000 a year
- Full-time
- Hospitality
- Sales
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Executive Assistant - Content and Events
Superyachts.com —London
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Hospitality
- Project management
- Communication skills
Quick apply
8d
Brand Experience Creative Director
Seen Connects —London
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Public speaking
- Microsoft Office
- Work from home
Director of Community Development (Next Gen Ventures Clubs)
Alumni Ventures —London
- Bachelor's degree
- No degree
- Travel
Quick apply

I want to receive the latest job alerts for director of guest experience in london, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Director of Guest Experience

The Chancery Rosewood -
London

Quick apply

Job details

Full-time

Qualifications

Multilingual
Arabic
Leadership
Hotel experience

Full job description

The Chancery Rosewood, a Rosewood Hotel Group property, is housed in the iconic former U.S. Embassy on Grosvenor Square, reimagined by British architect Sir David Chipperfield. It includes 144 spacious suites designed by Joseph Dirand, alongside a collection of distinctive dining and entertainment spaces, providing a stage for progressive ideas, voices and expression.

At The Chancery Rosewood, relationship hospitality defines how we operate. We are seeking a Director of Guest Experience to provide senior operational leadership across our guest-facing departments and ensure continuity of service during key trading periods. The Director of Guest Experience works in close partnership with the Hotel Manager and Managing Director, and collaboratively with the Director of Food & Beverage and Director of Rooms, to ensure operational cohesion across the hotel. Positioned at the centre of the operation, this individual will orchestrate the daily flow of service, strengthen alignment between Rooms and Food & Beverage and safeguard a consistent luxury guest experience across all touchpoints. There are no direct reports at present. Influence, credibility and cross-functional leadership will therefore be essential.

Working Wednesday to Sunday from 3pm onwards, this role provides visible evening and weekend leadership within the business.

Key Responsibilities

Provide senior evening and weekend operational coverage
Maintain a strong and visible presence throughout the hotel, leading by example and ensuring operational issues are resolved promptly and effectively
Act as liaison between Rooms Division and Food & Beverage to ensure seamless delivery
Lead cross-departmental briefings for VIP arrivals, events and peak occupancy
Monitor service standards, guest feedback and quality metrics, intervening where necessary
Support delivery of agreed business objectives
Act as senior operational lead in the absence of the Hotel Manager

About You

Senior operational experience within a luxury hotel environment is essential
Strong understanding of both Rooms and Food & Beverage operations; experience across both disciplines is highly desirable
A calm, credible and visible leader on the floor
Multilingual capabilities are advantageous; Arabic language skills would be particularly valued
High levels of discretion and sound judgement

At Rosewood, we invite our associates to bring your true self, to curate the extraordinary in every interaction, to enrich and be enriched through meaningful collaboration, and ultimately to leave your legacy through the standards you uphold. If this opportunity aligns with your experience, we would welcome a confidential conversation.

Diversity & Inclusion
We are committed to equity, inclusion and belonging. We ensure a fair, transparent recruitment process and are dedicated to creating opportunities for all, regardless of race, religion, sex, national origin, sexual orientation, age, marital status, disability, or gender identity

Quick apply

Refine Your Search

director of guest experience jobs in london, eng

Director of Guest Experience

Director of Meetings and Events Operations

Director of Operations

Events & Office Manager

Assistant Director of Event Operations

Head of Creative

Assistant Director of Events & Groups

Team Member - Stratford

Assistant Manager, Corporate Governance

Director of Front of House

Executive Assistant, Design Agency

Junior Events Manager

Assistant Groups and Events Manager

Customer Onboarding Specialist

Director of Sales - The Americas

Chief Executive Officer / Group Managing Director - Hospitality

Head of Event Sales

Executive Assistant - Content and Events

Brand Experience Creative Director

Director of Community Development (Next Gen Ventures Clubs)

I want to receive the latest job alerts for director of guest experience in london, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected