First line managers Work, Jobs in London, Eng (with Salaries)

Cabin Crew Base Executive
Cathay Pacific —London
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
7d
Junior IT Support
Lomar Shipping Limited —London
- Computer Science
- Windows
- Organisational skills
Retail Supervisor - Central London
Maje —London
- Full-time
- Training & development
- Employee discount
Quick apply
Operations Manager
City Electrical Factors Limited —London
- Up to £45,000 a year
- Full-time
- In-person
- Leadership
- Employee discount
Quick apply
10d
Stock controller - Regent Street
Maje —London
- Full-time
- Employee discount
Quick apply
Bartender - The O2, London
TOCA Social —London
- £12.71 an hour
- Part-time
- Bar
- Mentoring
- Cleaning
- Employee discount
Quick apply
Day Residential Concierge - The Helios, Television Centre Residential, London
Savills Management Resources —London
- £33,500 a year
- 12 hour shift
- Front desk
- Computer skills
- Guest services
Assistant Building Manager
MAPP —London
- £40,000 - £42,000 a year
- Full-time
- Customer service
- Organisational skills
- Computer skills
Assistant Area Manager
SIDEKICK GROUP LTD —London
- £38,500 a year
- Full-time
- Team management
- Organisational skills
- In-person
- Health & wellbeing programme
Quick apply
Assistant Store Manager - Regent Street
Maje —London
- Full-time
- Team management
- Mentoring
- Training & development
- Employee discount
Quick apply
Barista - Store# 12671, GREENWICH - O2 WATER
Starbucks —London
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Customer Service Team Lead
Freetrade —London
- £48,000 - £65,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Residential Concierge - Battersea Exchange, London
Savills Management Resources —London
- £30,000 a year
- Front desk
9d
Day Concierge - Upper Riverside (Maternity cover - Nov'26-Nov'27)
Lee Baron —London
- 12 hour shift
- Microsoft Word
- Writing skills
- Organisational skills
Quick apply
10d
Waiter/Waitress | Langosteria Opening | Fine Dining Restaurant
Langosteria —London
- Full-time
- Serving
- Hospitality
- Bar
Quick apply
Barista - Store# 12898, SURREY QUAYS - UNIT
Starbucks —London
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Night Public Area Cleaner – The Stratford Hotel (East London)
The Stratford Hotel —London
- £13 - £14 an hour
- Weekend availability
- Bar
- English
- Hotel
- Store discount
- Health & wellbeing programme
Quick apply
Barista - Store# 12419, HAMMERSMITH ROAD, 20
Starbucks —London
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Barista - Store# 01171, TOWER PLACE - EAST B
Starbucks —London
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Evening Room Attendant
Casna Group —Hyde Park Corner Station
- £14.50 an hour
- Full-time
- Hospitality
- Customer service
- Hotel
Quick apply
2d

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Cabin Crew Base Executive

Cathay Pacific -
London

Apply Now

Job details

Permanent
7 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Employee relations case handling
Computer literacy
Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Performance management
Team motivation leadership
Communication skills
Rota coordination

Full job description

Cathay Pacific

Administrative & Operational Support

Inflight Service Delivery Department

Permanent

London, UK

Application deadline: 29 Aug 2026

Company Description

Cathay is a leading premium travel lifestyle brand based in Hong Kong, offering products and services across four lines of business – Premium Travel, Cargo, Low-Cost Travel and Lifestyle. The Cathay Group comprises premium full-service airline Cathay Pacific, cargo business Cathay Cargo, low-cost airline HK Express, express all-cargo carrier Air Hong Kong, and various other subsidiaries.

Cathay Pacific was founded in Hong Kong in 1946. The Group has been deeply committed to its home base, extending to the rest of Greater Bay Area, and making substantial investments to develop Hong Kong as one of the world’s leading international aviation centres.

Role Introduction

At Cathay, we are seeking a proactive and organised individual to join our office-based team as a Cabin Crew Base Executive.

In this role, you will play a key part in managing our Cabin Crew Base performance, roster preparation, scheduling, pre-flight planning and personnel administration while ensuring clear communication and engagement with our Cabin Crew community and all other related departments.

If you’re organised, proactive, thrive in a fast-paced environment and passionate about people, we’d love to hear from you!

Key Responsibilities

Relationship Management and Communication

Take a proactive role in strengthening the bonds between cabin crew and management
Help to build and maintain strong working relationships with the base cabin crew community and office teams
Be a source of support and guidance for local cabin crew to enable them to adapt to the changing business and operational environment

Performance Management

Help to enhance the performance standard of cabin crew through positive reinforcement and recognition in order to drive a high performing culture
Provide regular feedback, counselling and support to cabin crew for the setting of goals and developmental plans
Conduct first stage investigations for passenger complaints, punctuality, uniform and grooming infractions and grievances and disciplinary meetings with the Manager
Monitor cabin crew performance records, provide coaching as necessary to ensure communication of high/low scores

Administration and Workforce Planning

Ensure the integrity of Cathay Pacific cabin safety and security policies and procedures are maintained at all times
Monitor the day to day operation and oversee general base office administration
Interact with crew, issue notices via email or bulletin board with regards to inflight services, crew administration and base specific information

Requirements

Educated to tertiary level with completion of a recognised Human Resource qualification
3-5 years relevant work experience in a Cabin Crew and/or Operational environment
Knowledge of the Cabin Crew community as well as Aviation Safety and Service standards
Computer literate with the ability to use MS Office. Word, Excel and PowerPoint
A committed and effective team player with strong interpersonal skills and the ability to work independently
Excellent communication skills with the aptitude to solve problems and provide solutions
A highly flexible individual who can meet the operational needs of the role and function

Please note that this is not a Cabin Crew flying position.

Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only.

Apply Now

Refine Your Search

first line managers jobs in london, eng

Cabin Crew Base Executive

Junior IT Support

Retail Supervisor - Central London

Operations Manager

Stock controller - Regent Street

Bartender - The O2, London

Day Residential Concierge - The Helios, Television Centre Residential, London

Assistant Building Manager

Assistant Area Manager

Assistant Store Manager - Regent Street

Barista - Store# 12671, GREENWICH - O2 WATER

Customer Service Team Lead

Residential Concierge - Battersea Exchange, London

Day Concierge - Upper Riverside (Maternity cover - Nov'26-Nov'27)

Waiter/Waitress | Langosteria Opening | Fine Dining Restaurant

Barista - Store# 12898, SURREY QUAYS - UNIT

Night Public Area Cleaner – The Stratford Hotel (East London)

Barista - Store# 12419, HAMMERSMITH ROAD, 20

Barista - Store# 01171, TOWER PLACE - EAST B

Evening Room Attendant

I want to receive the latest job alerts for first line managers in london, eng

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