Inclusion diversity advisor Work, Jobs in London, Eng (with Salaries)

PRADA Client Advisor Shoes, Selfridges
Prada —London
- Customer service
- English
- Communication skills
7d
PRADA Senior Client Advisor MRTW, Selfridges
Prada —London
- Customer service
- English
- Communication skills
13d
Graduate Recruitment Advisor / Career Advisor
Regent College London —London
- £32,000 - £37,000 a year
- Full-time
- Work from home
Quick apply
1d
Governor Development Advisor
Southwark Council —London
- Part-time
PRADA Client Advisor MRTW, Bond Street
Prada —London
- Customer service
- English
- Communication skills
Senior Policy Officer and Case Worker: Commissioner for Conduct
The Bar Council of England and Wales —London
- £51,225 a year
- Full-time
- Bar
- Analysis skills
- Organisational skills
6d
Employee Relations Specialist
Southern Housing —Farringdon
- £43,000 a year
- Full-time
- In-person
3d
Independent Domestic Violence Advisor (IDVA)
Sefton Council —London
- £32,597 - £36,363 a year
- Full-time
13d
Exams Change Manager
British Council —London
- £38,820 - £46,100 a year
- Remote
- English
- Project management
- Computer networking
10d
Disability and Inclusion Adviser
Health Sciences University —London
- £31,624 - £36,419 a year
- Part-time
- In-person
- Annual leave
- Employee assistance programme
Quick apply
8d
MIU MIU Client Advisor Shoes, Harrods
Prada —London
- Customer service
- English
- Communication skills
7d
Client Advisor - Selfridges London
Tiffany & Co. —London
- Weekend availability
- Hospitality
- Microsoft Outlook
- Sales
- Annual leave
Global Experience Advisor
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Social media management
- Annual leave
- Employee assistance programme
3d
People and Culture Advisor
Imagination —London
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Career Coach
Freshfields —London
- Microsoft Office
- Analysis skills
- Bachelor's degree
8d
Senior Policy Officer and Case Worker: Commissioner for Conduct
The BAR Council —London
- £51,225 a year
- Full-time
- Bar
- Analysis skills
- Organisational skills
6d
Client Advisor Church's Regent Street
Prada —London
- English
- Communication skills
Visitor Experience Event Lead
Somerset House Trust —London
- £225 a day
- Management
- Customer service
- Microsoft Office
- Employee assistance programme
2d
Employee Relations Advisor
Shoosmiths —London
- Microsoft Office
- Analysis skills
- Human resources
14d
Accommodation Advisor
University College London —London
- £31,904 - £35,575 a year
- Full-time
- Hospitality
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
3d

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PRADA Client Advisor Shoes, Selfridges

Prada -
London

Apply Now

Job details

7 days ago

Qualifications

Customer service
English
Communication skills

Full job description

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. Our Iconic Brands include PRADA, Miu Miu, Church’s, Car Shoe and Pasticceria Marchesi and we are currently operating in more than 45 Countries, embracing employees of more than 100 nationalities.

JOB PURPOSE

As Prada Client Advisor, You guarantee an extraordinary and memorable luxury customer experience, placing the Client above all, discovering their needs and expectations, fostering meaningful relationships, serving as a Brand Ambassador.

You convey and promote the Brand philosophy and Values to the final Clients guiding them into the world of Prada.

You hold yourself accountable to achieve your individual and team sales target, acting as proactive player in ensuring the best service and responding to the customer needs for both in store and on ecommerce channel.

RESPONSIBILITIES

Place the Customer at the center, creating a welcoming environment and striving to meet their every need and request, providing them with an excellence service in accordance to the “client journey ceremony”;
Be driven to exceed individual sales targets and maximize own sales performances contributing to the success of the entire store;
Be driven to exceed KPI goals, ensuring the highest quality of sales and customer service;
Demonstrate an excellence knowledge of the products as well as Prada history, culture and DNA;
Capture Customer data into the Company CRM to connect to the client, maintain and developing the relationships to offer a personalized approach and develop future opportunities;
Embrace and promote the Omni Channel mindset;
Build and maintain an ample knowledge of the world of luxury fashion by being constantly informed on fashion trends and competitors, with the purpose to be able to discuss them with the customers and to give advises;
Take ownership of resolving Client complaints liaising with the line manager and Client Service team, when necessary;
Operate with the highest level of care and respect for the Products;
Utilize Company digital tools actively to offer a complete and integrated luxury experience;
Host and conduct customer appointments either in presence or leveraging technology to do virtual meeting;
Work in synergy with the Back of House, participating to the daily operations of the store and maintaining an organized stock room;
Act in compliance to Company procedures on operational guidelines and stock procedures, as well as security, cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed;
Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment, embracing Diversity and inclusion values.

KNOWLEDGE AND SKILLS

Similar experience within a luxury or premium brand

Understanding of luxury customer service

Experience in building a long-lasting relationship with clients

Being able to work in a team as well as alone

Excellent communication and interpersonal skills

Fluency in English

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

Apply Now

Refine Your Search

inclusion diversity advisor jobs in london, eng

PRADA Client Advisor Shoes, Selfridges

PRADA Senior Client Advisor MRTW, Selfridges

Graduate Recruitment Advisor / Career Advisor

Governor Development Advisor

PRADA Client Advisor MRTW, Bond Street

Senior Policy Officer and Case Worker: Commissioner for Conduct

Employee Relations Specialist

Independent Domestic Violence Advisor (IDVA)

Exams Change Manager

Disability and Inclusion Adviser

MIU MIU Client Advisor Shoes, Harrods

Client Advisor - Selfridges London

Global Experience Advisor

People and Culture Advisor

Career Coach

Senior Policy Officer and Case Worker: Commissioner for Conduct

Client Advisor Church's Regent Street

Visitor Experience Event Lead

Employee Relations Advisor

Accommodation Advisor

I want to receive the latest job alerts for inclusion diversity advisor in london, eng

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