It business partner Work, Jobs in London, Eng (with Salaries)

Systems & Technology IT Business Partner
ABM —Hounslow
- 8 hour shift
- No degree
- Travel
- APIs
LCW IT Service Manager
Boston Consulting Group —London
- Full-time
- Customer service
- Analysis skills
- Bachelor's degree
IT Manager
Cazoo —Richmond
- Hybrid work
- Windows
- IT
- Employee discount
- Referral programme
IT Support Analyst
Trainline —London
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Maintenance
IT Systems Business Analyst
Forterro —London
- Hybrid work
- Data analysis skills
- Microsoft Office
- Analysis skills
Quick apply
12d
Business Intelligence Lead
Lewisham Council —London
- £60,633 - £62,742 a year
- Full-time
- SQL
- Analysis skills
- Employee discount
12d
Level 2 - IT Support Consultant
Fuse Technology Pty Ltd —London
- £40,000 - £45,000 a year
- Full-time
- Azure
- Software troubleshooting
- Microsoft Office
Quick apply
3d
IT Director
Office for Nuclear Regulation —London
- £97,000 - £116,600 a year
- Full-time
- Hybrid work
- Azure
- Presentation skills
- Travel
- Annual leave
13d
Head of IT
Metropolitan Gaming —London
- Full-time
- Management
- Computer Science
- Bachelor's degree
- Employee discount
- Life insurance
Quick apply
Anthropic Fellows Program, AI Safety
Anthropic —London
- £2,310 - £4,300 a week
- Part-time
- Remote
- Maths
- Bachelor's degree
- APIs
- Flexible schedule
IT Manager
HandPickedHotels —Sevenoaks
- Hospitality
- Azure
- Hotel
- Employee assistance programme
- Employee discount
14d
Chief Technology Officer
OFGEM —London
- £81,000 - £117,800 a year
- Full-time
- Hybrid work
- Azure
- Presentation skills
- IT
- Flexible schedule
Anthropic Fellows Program, The Anthropic Institute (Economics & Policy)
Anthropic —London
- £2,310 - £4,300 a week
- Part-time
- Remote
- Maths
- Bachelor's degree
- APIs
- Flexible schedule
IT Transformation Manager - 9 months FTC
Which? —London
- £87,500 - £92,500 a year
- Hybrid work
- IT
IT Infrastructure and Client Computing Manager
Bromley Healthcare —Orpington
- £63,665 - £70,887 a year
- Full-time
- Azure
- Management
- IT
- Employee assistance programme
- Employee discount
9d
Systems & Technology IT Business Partner
ABM UK —Hounslow
- 8 hour shift
- No degree
- Travel
- APIs
- Employee discount
Quick apply
Senior IT Business Partner
GSMA —London
- Full-time
- Hybrid work
- Salesforce
- IT
- In-person
2d
Business Analyst - 6 months FTC
Land Securities —London
- Part-time
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
AI Transformation Leader (All Levels) - UK Wide
Concept AI Ltd —London
- £90,000 - £220,000 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Machine learning
- Work from home
Quick apply
7d
Global IT Platform Management Director
Boston Consulting Group —London
- Full-time
- Master's degree
- Bachelor's degree
- SharePoint

I want to receive the latest job alerts for it business partner in london, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Systems & Technology IT Business Partner

ABM -
Hounslow

Apply Now

Job details

Full-time

Qualifications

Power BI
Logistics
APIs
IT
Root cause analysis
Business
Communication skills

Full job description

Description

LOCATION: Heathrow Airport

SHIFT PATERN: Monday - Friday, 8-5, 40 hours per week

SALARY: Competitive

ROLE OVERVIEW AND PURPOSE

The Systems & Technology IT Business Partner (Aviation) is responsible for ensuring the effective operation, optimisation, and continuous improvement of ABM’s aviation operational systems, with specific ownership of INFORM, PDA-based workforce systems, and other core digital tools used across airport operations.

Acting as the main link between aviation operations and the Technology function, the role ensures systems remain fit for purpose, issues are resolved promptly, enhancements are identified and delivered, and colleagues receive the support and tools they need to perform efficiently in a fast‑paced, safety‑critical environment.

KEY RESPONSIBILITIES

Operational System Management

Maintain day‑to‑day functionality of INFORM, PDA systems, and associated aviation operational platforms.

Monitor system performance, data flows, and user experience to ensure stable, reliable operations.

Act as primary escalation point for system issues, coordinating remediation with internal IT or third‑party vendors.

Ensure device compliance, updates, and configuration management for PDAs and mobile workforce technology.

Maintain accurate documentation, workflows, and configuration logs for all supported systems.

Stakeholder Management & Business Partnering

Serve as the key technology partner to Aviation Operations, Contract Management, and Airport Stakeholders.

Translate operational needs into system requirements and ensure alignment with business objectives.

Attend operational meetings to provide system insights, upcoming changes, and improvement plans.

Build strong relationships with airport IT teams, system owners, and vendors.

Continuous Improvement & System Enhancement

Identify, assess, and implement opportunities to enhance system usability, automation, reporting outputs, and workflow efficiency.

Lead improvement projects and system upgrades, ensuring minimal operational disruption.

Work with operational teams to map current processes and redesign them for digital optimisation.

Conduct benefit‑realisation reviews post‑deployment to ensure improvements deliver measurable outcomes.

User Support, Training & Adoption

Provide front‑line support and training to operational teams using INFORM and PDA systems.

Develop user guides, quick‑start materials, and best‑practice processes.

Ensure high levels of user adoption and confidence across all technology platforms.

Coordinate onboarding of new system users, including permissions, devices, and training.

Data Quality, Reporting & Governance

Ensure high data accuracy within INFORM and connected platforms to support reliable planning and SLA/KPI reporting.

Support the Aviation Performance team with data extracts, dashboards, and system insights.

Monitor compliance with airport/airline technology standards, security requirements, and audit protocols.

Support incident reporting, root‑cause analysis, and process governance activities.

REQUIRED SKILLS AND EXPERIENCE

Essential

Experience working in aviation, airport operations, or transport/logistics technology environments.

Strong knowledge of operational workforce management systems (e.g., INFORM, similar rostering/planning systems).

Technical understanding of PDA/mobile workforce tools and cloud‑based applications.

Excellent problem‑solving skills with the ability to prioritise effectively in live operational settings.

Strong collaboration and communication skills, able to partner effectively with both tech teams and operations.

Demonstrated experience delivering technology improvements or process optimisation projects.

Desirable

Understanding of airport IT environments, security protocols, and compliance processes.

Experience working with APIs, data flows, or integrations between operational systems.

Knowledge of analytics tools (Power BI) and data governance principles.

Project management or continuous improvement certifications (Lean, Six Sigma, Prince2).

ABM Values & Behaviours

The postholder is expected to demonstrate ABM’s core values:

Respect – Treats colleagues and clients with courtesy and professionalism.

Integrity – Delivers accurate reporting and acts with honesty at all times.

Collaboration – Works effectively with a wide range of stakeholders.

Innovation – Identifies improvements and contributes to efficient working.

Excellence – Strives for high‑quality performance in all tasks.

Qualifications

Degree or equivalent experience in IT, Business Systems, or Aviation Operations (desirable).

Technical certifications or system‑specific credentials (advantageous).

Behaviours and Attributes

Proactive, solutions‑driven mindset.

High attention to detail with a structured approach.

Calm and effective under operational pressure.

Commitment to collaboration, continuous improvement, and service excellence.

Strong sense of ownership and accountability.

Additional Requirements

Flexibility to travel to sites as required.

Willingness to undertake training to support the role.

Commitment to upholding ABM’s policies, including Health & Safety, GDPR, and Quality standards.

Apply Now

Refine Your Search

it business partner jobs in london, eng

Systems & Technology IT Business Partner

LCW IT Service Manager

IT Manager

IT Support Analyst

IT Systems Business Analyst

Business Intelligence Lead

Level 2 - IT Support Consultant

IT Director

Head of IT

Anthropic Fellows Program, AI Safety

IT Manager

Chief Technology Officer

Anthropic Fellows Program, The Anthropic Institute (Economics & Policy)

IT Transformation Manager - 9 months FTC

IT Infrastructure and Client Computing Manager

Systems & Technology IT Business Partner

Senior IT Business Partner

Business Analyst - 6 months FTC

AI Transformation Leader (All Levels) - UK Wide

Global IT Platform Management Director

I want to receive the latest job alerts for it business partner in london, eng

Related Searches

Explore jobs in more locations

Description

Jobseeker tools

Employer Tools

Browse

Stay Connected