Live in house manager Work, Jobs in London, Eng (with Salaries)

Day Concierge
Rhodium RH-45- —London
- Full-time
- Microsoft Access
- Customer service
- English
Quick apply
8d
Operations Managers
Jobs In. Fitness —London
- £45,000 - £55,000 a year
- Weekend availability
- Hospitality
- Organisational skills
- Leadership
Quick apply
10d
Meetings and Events Senior Event Manager
The May Fair Hotel —London
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Referral programme
Quick apply
Hospitality Training Manager
Sodexo —London
- Up to £40,000 a year
- Weekend availability
- Hospitality
- Hotel
- Communication skills
- Employee assistance programme
Quick apply
10d
Live-In Residence Hall Administrator - First Year focus (1.0 FTE)
New York University —London
- Weekend availability
- Computer literacy
- University
- Computer skills
Event Manager
BLAST —London
- Hybrid work
- Hotel
- Travel
Quick apply
12d
Retail [Fashion] Stock Controller - 40H - Selfridges
Claudie Pierlot —London
- Full-time
Quick apply
11d
Customer Experience Team Member
ATG Entertainment Limited —London
- £14.27 an hour
- Weekend availability
- Hospitality
- Food service
5d
Hotel Manager
Mandarin Oriental Hyde Park —London
- Full-time
- Hotel
- Travel
- Communication skills
- Health & wellbeing programme
- Employee assistance programme
Customer Relationship Manager
Youngman Lovell Ltd —London
- £24,420.00 - £48,510.43 a year
- Part-time
- Hybrid work
- Customer service
- Salesforce
- Analysis skills
Quick apply
12d
Office Manager
Rodial —London
- Microsoft Office
- IT
- Communication skills
Quick apply
10d
Venue Operations Manager
Eden Group Operations Ltd —Greenwich
- From £35,000 a year
- Weekend availability
- Microsoft Office
- Master's degree
- Bachelor's degree
- Free parking
- Employee discount
Quick apply
11d
Back of House Assistant Manager
The Arts Club - Back of House —London
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
Guest Experience Manager
Rosewood London —London
- Full-time
- Hotel
- Communication skills
- Annual leave
Quick apply
10h
Lead Housekeeper
Cora Partners —London
- £65,000 a year
- Full-time
- English
- Travel
- In-person
2d
Assistant Restaurant Manager
Four Seasons —London
- £52,000 a year
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
- Life insurance
Workplace Manager
Synthesia —London
- Full-time
- Organisational skills
- Communication skills
- Office experience
Recruitment Manager
Zenzero Solutions —London
Assistant Front Office Manager
The Montcalm Royal London House —London
- Weekend availability
- Hospitality
- English
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Concierge Officer
Pinnacle Group —Battersea
- £28,000 - £29,000 a year
- Full-time
- English
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply

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Day Concierge

Rhodium RH-45-
London

Quick apply

Job details

Full-time
8 days ago

Qualifications

Microsoft Access
Customer service
English
Microsoft Office
IT
Communication skills

Full job description

The Day Concierge will focus on the day-to-day residents and guests of Triptych Residential delivering duties to an exceptional standard. They will excel in concierge services, amenity operations, security, and housekeeping to ensure integration is seamless and a consistent vision is delivered. They will direct, co-ordinate and plan essential central services such as guest arrivals, deliveries, post, amenity bookings, cleaning, waste disposal and recycling. They will focus on building resident loyalty through proactive communications, setting, and managing expectations and delivering results.

Working daily alongside the Front of House Manager and Duty Managers they will greet residents and their guests upon arrival, manage all calls and emails to the concierge desk, manage all residential deliveries. They will assist with ad-hoc resident requests such as transportation bookings, restaurant bookings, theatre bookings and dry-cleaning requests. They will refer any significant lifestyle requests to the Front of House Manager and Duty Managers to assist. The Concierge will also be required to assist the Duty Manager with monitoring of the residents’ app and ensure all queries and amenity bookings are processed in a prompt manner.

In addition, regular patrols will have to be undertaken to promote Health & Safety compliance, cleanliness and ensure the scheme is presented to the highest standard.

Duties

Motivate colleagues to strive for and achieve success for the company
Take personal responsibility for understanding the company’s Health and safety policies and practices, demonstrating personal engagement with safety and proactively identifying risks and hazards and continuously improving safety performance
Working closely with the Duty Manager daily providing resilience and cover for each other.
Develop strong relationships with Residents and Visitors and delivering a seamless service.
To multi-task without a loss in efficiency or composure
To assist with implementation of SOP manuals, policies, and procedures
To maintain the security of the building by being alert to any suspicious activity
To communicate to your colleagues and residents in an efficient and accurate manner
To carry out regular building patrols reporting issues to company standard
To efficiently book amenities as requests are received
To meet and greet all visitors and residents
To maintain the secure keeping of resident and estate keys
To monitor CCTV and access control
To be an ambassador for the development.

Requirements

Minimum 3 years hospitality experience as a Concierge within London super-prime, residential schemes or 4/5-star hotels
To be well presented
Must have excellent communication and customer service skills.
High standard of written and spoken English, additional language skills beneficial
Ability to work independently as well as part of the team
Service driven, understand the importance of going the ‘extra mile’ and having a can-do attitude.
Good knowledge of Central London and surrounding local area
Must be assertive and have a good level of attention to detail
Basic knowledge of Health and safety
To have a good level of IT skills, Microsoft office, Access control, Residents APP and CCTV

About Rhodium

Rhodium was established to solely focus on the new build super prime residential market in London. Identifying a gap in the property management industry, Rhodium has created a unique business model not based on scale which provides a level of continuity and focus for each scheme we manage.

Part owned by the Monaco Royal Family, Rhodium has a completely unique understanding of the Ultra High Net Worth Individual, how they live and operate within their homes. Rhodium has a contracted portfolio of £12bn across forty schemes and is involved with some of London’s most prestigious developments and clients.

Each scheme we manage has been individually selected to preserve our brand and ensure we only manage developments of the highest calibre. Discretion, integrity, and transparency transcends through our entire organisation. We truly believe there is no other company that can match our desire and intent to perform at this level.

Quick apply

Refine Your Search

live in house manager jobs in london, eng

Day Concierge

Operations Managers

Meetings and Events Senior Event Manager

Hospitality Training Manager

Live-In Residence Hall Administrator - First Year focus (1.0 FTE)

Event Manager

Retail [Fashion] Stock Controller - 40H - Selfridges

Customer Experience Team Member

Hotel Manager

Customer Relationship Manager

Office Manager

Venue Operations Manager

Back of House Assistant Manager

Guest Experience Manager

Lead Housekeeper

Assistant Restaurant Manager

Workplace Manager

Recruitment Manager

Assistant Front Office Manager

Concierge Officer

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