loan advisor Work, Jobs in london, eng (with Salaries)

Trainee Debt Advisor
TOYNBEE HALL —London
- £28,000 a year
- Full-time
- Travel
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Employee Relations Specialist
Southern Housing —Farringdon
- £43,000 a year
- Full-time
- In-person
2d
Global Experience Advisor
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Social media management
- Annual leave
- Employee assistance programme
2d
Air Freight Compliance Advisor
Uniserve —Heathrow
- Full-time
- Communication skills
- Free parking
- Referral programme
Quick apply
Accommodation Advisor
University College London —London
- £31,904 - £35,575 a year
- Full-time
- Hospitality
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
2d
Video Debt Advisor
TOYNBEE HALL —London
- £33,450 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
14d
Car Finance Sales Advisor
Carplus —Borehamwood
- £25,000 - £50,000 a year
- Full-time
- Sales
- Customer service
- Financial services
Quick apply
12d
Business Support Officer
Lewisham Council —London
- £32,442 - £33,384 a year
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Employee discount
2d
Debt Advisor
TOYNBEE HALL —London
- £33,450 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
Resourcing Advisor
Royal Hospital for Neuro-disability —South West London
- £34,755 a year
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Annual leave
6d
Mayor's Political Advisor
Lewisham Council —London
- £72,075 - £76,872 a year
- Weekend availability
- Communication skills
- Employee discount
5d
AI Assurance Advisor
MI6 —London
- From £74,624 a year
- Part-time
- Travel
- IT
- In-person
- Annual leave
8d
Resident Experience Advisor - Part Time, Fixed Term Contract
iQ Student Accomodation —London
- £11,620 - £29,050 a year
- Part-time
- Customer service
- Hotel
- Annual leave
1d
Assistant Accommodation Advisor (12-months Fixed Term Contract)
University College London —London
- £28,258 - £29,412 a year
- Weekend availability
- Hospitality
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
7d
Immigration Advisor
Praxis Community Projects —London
- £36,915 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
7h
Employment Advisor
Ingeus UK —Brent
- £31,930 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
6d
Enablement Officer
Lewisham Council —London
- £31,086 - £31,530 a year
- Part-time
- Care experience
- Employee discount
Shared Ownership Coordinator
Pinnacle Group —London
- £30,000 a year
- Monday to Friday
- Hybrid work
- Customer service
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Graduate Client Support Advisor
Recorra —London
- £28,900 a year
- Full-time
- Customer service
- IT
- Annual leave
- Employee assistance programme
Payroll Administrator
Pan Pacific London —London
- Full-time
- Hotel
- Organisational skills
- Hotel experience
- Annual leave
- Employee assistance programme
Quick apply
2d

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Trainee Debt Advisor

TOYNBEE HALL -
London

Quick apply

Job details

Full-time
£28,000 a year
2 days ago

Benefits

Cycle to work scheme
Season ticket loan
Annual leave
Company pension
Employee assistance programme
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Sick pay

Qualifications

IT
Communication skills

Full job description

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Scope of Role

The Traineeship will last for 12 months. This role involves gaining practical experience by observing and participating in interviews to understand clients’ financial problems, researching options, and helping clients make informed decisions. The role includes structured classroom-based learning, supervised practice, and mandatory secondments across partner advice agencies in London.

Key Responsibilities

1. Accurate, Effective, and Individually Tailored Advice

Work under supervision to observe and learn how to provide effective debt advice, including interviewing clients, researching options, and empowering clients to make informed decisions.

2. Detailed Case Records

Assist in maintaining detailed case records, ensuring all work meets auditing and quality standards, and meets funder requirements.

3. Training and Development

Complete a structured training programme within the six-month period, covering technical debt advice, client management, and financial regulations. During the initial training period, trainees will be expected to attend intensive classroom-based training and supervised learning activities four to five days per week. Additional training will be based on shadowing, on-site learning, tests, external training courses, etc.

4. Teamwork

Be an active member of the team, identifying opportunities for your development and contributing to collective goals.

5. Travel

Travel across London is required, including attendance at partner organisations, advice sites, and mandatory secondment placements across London boroughs.

Following the initial training period, the role will require a minimum of four days per week working from Toynbee Hall or partner office locations. One additional working day from home may be agreed where there is a suitable home-working environment and this aligns with operational requirements.

6. Other

Undertake additional tasks as delegated by Management.

Person Specification

1. Experience and Skills

Willingness to work towards obtaining an accredited qualification in debt advice.
Basic IT and telephone skills, and ability to use an online-based Client Management System (CMS) to deliver advice across multiple channels and maintain case records.
Ability to give and receive feedback objectively and sensitively.
Ability to work as part of a team and be open to receiving feedback and learning from others.
Ability to build and maintain positive relationships with all staff members.
Excellent written and verbal communication skills.
Competence in handling sensitive information with discretion and maintaining confidentiality.
Ability to handle and support vulnerable clients with empathy and sensitivity, ensuring their needs are appropriately addressed.

2. Personal Attributes

High level of professionalism and integrity.
Ability to work independently and proactively without supervision.
Capacity to remain calm and effective under pressure, adopting a “find a solution, no blame” attitude.
Open-minded, inclusive, and collaborative approach, seeking fresh and alternative perspectives.
Commitment to empowering others by sharing knowledge and enabling action.
Strong alignment with Toynbee Hall’s mission, strategy, and values.
Willingness to participate in training and develop further understanding in areas such as safeguarding.
Willingness to work from our advice locations to shadow experienced advisors in both face-to-face and call centre settings.

Desirable Criteria

Previous experience of giving advice (not necessarily debt advice).
Ability to speak more than one language.

Our Benefits

Annual Leave

25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays)
After 2 years: +3 extra days of leave.
After 3 years: +1 additional day.
After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

Enhanced Sick Pay for peace of mind during illness
Enhanced Maternity & Paternity Leave to support growing families
Employee Eyecare Vouchers to support your vision health
Employee Assistance Programme for free, confidential advice and support
Mental Health First Aid to ensure workplace well-being
Tenancy Deposit Scheme to help secure your home
Interest-Free Season Ticket Loan for cost-effective commuting
Cycle to Work Scheme to promote a healthier, greener way to travel
Charity Mentoring Network to support professional development and networking
Westfield Health Cash Plan to cover your healthcare needs specified in the Policy
Perk Box
Life Insurance

Quick apply

Refine Your Search

loan advisor jobs in london, eng

Trainee Debt Advisor

Employee Relations Specialist

Global Experience Advisor

Air Freight Compliance Advisor

Accommodation Advisor

Video Debt Advisor

Car Finance Sales Advisor

Business Support Officer

Debt Advisor

Resourcing Advisor

Mayor's Political Advisor

AI Assurance Advisor

Resident Experience Advisor - Part Time, Fixed Term Contract

Assistant Accommodation Advisor (12-months Fixed Term Contract)

Immigration Advisor

Employment Advisor

Enablement Officer

Shared Ownership Coordinator

Graduate Client Support Advisor

Payroll Administrator

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