Office representative Work, Jobs in London, Eng (with Salaries)

Customer Service Representative (CSR) – Video Assessments Hub
Ingeus —London
- £28,860 a year
- Full-time
- Hybrid work
- Computer literacy
- English
- Administrative experience
Quick apply
2d
Client Services & Support Specialist- London, UK
FXSpotStream —London
- Analysis skills
- Project management
- Bachelor's degree
Sales Representative, Cosmetic Regulatory Services
Registrar Corp —London
- £45,000 a year
- Full-time
- Remote
- Business development
- Communication skills
- Time management
Quick apply
8d
Customer Experience Associate (FinTech)
Acre Software —London
- Weekend availability
- Remote
- In-person
- Annual leave
- Flexible schedule
IT Service Desk Analyst
Elexon —London
- £40,000 a year
- Hybrid work
- Azure
- Continuous improvement
- Communication skills
7d
Clerk to HM Judges
HM Courts and Tribunals Service —London
- £33,551 - £35,564 a year
- Full-time
- Remote
- English
- Presentation skills
- Travel
- Annual leave
- Flexible schedule
8d
Customer Service Team Lead
Freetrade —London
- £48,000 - £65,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Editorial Assistant
Hachette —London
- Communication skills
- Annual leave
- Employee discount
1d
Student Wellbeing Advisor
London Business School —London
- Hybrid work
- Experience working with individuals with disabilities
- University
- Organisational skills
- Annual leave
- Gym membership
1d
External Affairs Adviser
Offshore Energies UK —London
- From £35,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
9d
Clerk to HM Judges
HM Courts & Tribunal Service —London
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Travel
- Annual leave
- Employee discount
8d
Client Support Executive
Hometree Finance —London
- £27,500 - £32,500 a year
- Rotating shift
- Hybrid work
- Continuous improvement
- In-person
- Communication skills
- Employee discount
Quick apply
1d
Business Development Representative
Ben —London
- Full-time
- Remote
- English
- Business development
- AI
16h
Data & Operations Assistant
Hachette —London
- Annual leave
- Employee discount
FinTech Startup Associate (Customer Success)
Acre Software —London
- Weekend availability
- Remote
- In-person
- Annual leave
- Flexible schedule
Business Development Representative
Flatpay —London
- £40,000 - £50,000 a year
- Full-time
- In-person
Quick apply
ENGLISH SPEAKING TELEPHONE INTERVIEWERS
RONIN International —London
- Computer literacy
- English
- Organisational skills
- Flexible schedule
Customer Service
Benders TV —London
- £11,500 - £15,000 a month
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
Quick apply
Case Officer (Vetting / Immigration / HR / Case work / Admin / BPSS)
GIOS Tech —London
- £25.00 - £26.77 an hour
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Contact Center Service Supporter
Atos —London
- Part-time
- Computer literacy
- Continuous improvement
- Computer skills
- Annual leave
8d

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office representative jobs near london, eng

Customer Service Representative (CSR) – Video Assessments Hub

Ingeus -
London

Quick apply

Job details

Full-time
£28,860 a year
2 days ago

Qualifications

Record keeping
Travel arrangements
Stakeholder collaboration
Computer literacy
Spreadsheets
Incoming mail sorting
Stakeholder liaison
Patient appointment coordination
Administrative support experience
Filing
English
Microsoft Office Suite
Administrative experience
Appointment booking and call handling
File management
Data entry
Front desk
Customer interaction
Typing

Full job description

Company Description

Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. We are a trusted partner to government and industry delivering services that create positive social impact and transform lives.

Job Description

What you'll be doing:

Fully manage each day’s appointment sessions for WCA and SB.
Carry out reminder calls to customers for appointments
Monitor session progress and backfill appointments where necessary
Identify additional support with other sites where necessary in management of the appointment session
Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression
Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link
Arrange travel for customers who require assistance in getting to their appointment
Provide a professional outstanding service to customers in line with Ingeus vision and values
Assist customers with completion of forms, including expense claims
Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer
Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey
Work closely with the Team Performance lead to ensure the sessions run smoothly and to time
Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions
Co-ordinate incoming and outgoing post, ensuring all files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC.
Carry out stop and searches for any missing customer files
Update records accurately using in house computer system
Provide cover at other sites on occasion
General administrative duties
Regular WIP checks
Maintain and order stationary, including keeping all reception leaflets and information up to date
Prepare and distribute confidential customer documentation securely across different teams within HAAS
Arrange and set up additional equipment for Health Care Practitioners

What we're looking for:

IT literate, with good Microsoft Office skills
Experience in dealing with both internal and external stakeholders (preferred not essential)
Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems

Demonstrable experience in an administrative or customer service position
Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner
Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
Able to demonstrate prioritisation skills when multi-tasking
Ability to deliver work to set targets and specified standards
Self motivated: Ability to work unsupervised and use own initiative
Ability to remain calm in difficult situations
A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions
Flexible and adaptable to meet the needs of the business and our customers

Additional Information

All your information will be kept confidential according to EEO guidelines.

Quick apply

Refine Your Search

office representative jobs in london, eng

Customer Service Representative (CSR) – Video Assessments Hub

Client Services & Support Specialist- London, UK

Sales Representative, Cosmetic Regulatory Services

Customer Experience Associate (FinTech)

IT Service Desk Analyst

Clerk to HM Judges

Customer Service Team Lead

Editorial Assistant

Student Wellbeing Advisor

External Affairs Adviser

Clerk to HM Judges

Client Support Executive

Business Development Representative

Data & Operations Assistant

FinTech Startup Associate (Customer Success)

Business Development Representative

ENGLISH SPEAKING TELEPHONE INTERVIEWERS

Customer Service

Case Officer (Vetting / Immigration / HR / Case work / Admin / BPSS)

Contact Center Service Supporter

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