Part time customer service advisor remote Work, Jobs in London, Eng (with Salaries)

Part-time Administrator
Successful Mums Career Academy —Bromley Town
- £24,785 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Annual leave
- Work from home
Quick apply
Customer Service Advisor
Chime Housing —Watford
- £30,386 a year
- Full-time
- Customer service
- Front desk
- Communication skills
- Annual leave
8d
Personal Assistant - 12 month FTC
Simon-Kucher & Partners —London
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Work from home
3d
SCUK Customer Service Advisor
SCU Santander Consumer (UK) plc —Redhill
- £27,138 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Communication skills
- Employee assistance programme
5d
HR Advisor
Employment Hero —London
- Remote
- Project management
- Human resources
- Work from home
- Employee discount
Quick apply
Customer Success Manager
Enfuce —London
- Organisational skills
- Communication skills
- Banking
- Annual leave
IC Support Specialist
Internova Travel Group —London
- Full-time
- Remote
- Microsoft Excel
- Customer service
- English
2d
Customer Solutions Lead - AI
Advania UK —London
- Hybrid work
- Azure
- Master's degree
- AWS
Learning and Development Digital Advisor
Richmond and Wandsworth Councils —London
- £32,841 - £39,798 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Microsoft Office
- Annual leave
4d
Dispenser
Boots —London
- £16 an hour
- Weekend availability
- IT
- Employee assistance programme
- Employee discount
3d
Customer Success Manager
Clarivate —London
- Full-time
- Hybrid work
- Salesforce
- Bachelor's degree
- No degree
NEMEA Customer Success Lead
Pigment —London
- Full-time
- Remote
- Communication skills
- Flexible schedule
Sales Development Representative: Sales Enablement
Crimson Education —London
- Full-time
- Hybrid work
- Sales
- Salesforce
- English
10d
Trainee Dispenser
Boots —Denham
- £16 an hour
- Weekend availability
- No experience needed
- IT
- Employee assistance programme
- Employee discount
4d
Expertise Centre Support Agent
Descartes —Windsor
- Full-time
- Customer service
- Communication skills
- Flexible schedule
10d
Sales Associate - John Lobb
Hermès Paris —London
- Full-time
- Sales
- English
- Communication skills
Senior Business Travel Consultant - UKI (English speaker)
Perk —London
- Weekend availability
- Hospitality
- Bar
- Customer service
- Relocation assistance
Pre-Sales Consultant
Attest —London
- £117,143 - £135,714 a year
- Hybrid work
- Sales
- Travel
- Financial services
- Annual leave
Vice President, Global Bid Management
NTT Global Data Centers —London
- £250,000 - £375,000 a year
- Full-time
- Remote
- AI
- Business
- Leadership
Contact Centre Agent
Stellantis Financial Services —Redhill
- From £24,784.50 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Work from home
Quick apply
2d

I want to receive the latest job alerts for part time customer service advisor remote in london, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

part time customer service advisor remote jobs near london, eng

Part-time Administrator

Successful Mums Career Academy
Bromley Town

Quick apply

Job details

Part-time
£24,785 a year

Benefits

Annual leave
Company pension
Work from home

Qualifications

Microsoft Powerpoint
Microsoft Word
CRM software
Microsoft Excel
Microsoft Office
Marketing

Full job description

About Us

Successful Mums Career Academy is an award-winning training organisation supporting women, particularly mums to return to work, change careers, or start a business. Through career advice, 1:1 coaching, fully funded accredited courses, and strong employer partnerships, we’ve helped more than 12,000 mums find family-friendly careers. We’re a small community-focused, flexible employer looking for an organised, highly efficient and customer focused administrator to join our team to help deliver an exceptional experience for our mums who enquire about our courses.

Role Overview

This is primarily a customer service role, with around 75% of the work spent on the phone speaking directly to learners, referral partners, and other stakeholders. You will ensure learners have a smooth, supportive, and positive experience from initial enquiry to course completion. You will be a process driven person and very organised. You’ll also provide essential administrative support to our events and courses, ensuring everything runs efficiently.

Key Responsibilities

Customer Service

Speak with learners about courses, eligibility, and funding, providing a friendly and supportive service.
Ability to follow processes in line with funding and business requirements.
Respond to enquiries via phone and email, ensuring a positive, professional experience.
Support the onboarding process, including administrative checks and sending/following up funding documentation.
Maintain up-to-date information on courses and services to guide learners effectively.
Monitor and report on registration numbers to support tracking of start numbers against our contracts.
Ensure all GDPR and Successful Mums branding requirements are met.
Attend occasional meetings, career fairs, and partner venues as required.
Successful Mums is committed to safeguarding and promoting the welfare of our learners. As an administrator, you will be expected to share this commitment by following our safeguarding policies, report any concerns promptly and participating in ongoing safeguarding training.

Events Admin

Support online and in-person events, including coffee mornings with schools, sign-in and attendance tracking.
Collect feedback and monitor event outcomes to inform future planning and learner engagement.
Admin tasks related to our employer engagement and events.

Partner Admin

Engage with referral partners to share course information and maintain strong working relationships.
Maintain accurate records of referrals and partner engagement.

What We Offer

£24,785 FTE Permanent
20 days annual leave + 8 bank holidays, plus a paid day off on your birthday
Paid Christmas period off
Pension contribution and flexible working
Free access to SMCA training courses and qualifications, plus ongoing professional support
Long-term benefits, including participation in the Employee Ownership Trust (EOT)
Being part of a caring, supportive, and transformational organisation

Skills Required

Essential Skills & Experience

Excellent communicator, confident on the phone and with a range of external customers.
Empathy and sensitivity, with a strong customer service mindset.
Organised, able to multi-task and prioritise work effectively.
Positive thinker with creative problem-solving skills and attention to detail.
Experienced with Microsoft Office (Excel, Word, PowerPoint), Zoom, and OneDrive.

Desirable Skills & Experience

Experience in a training, education, not-for-profit, or small community organisation.
Knowledge of marketing or events.
Understanding of government or funding eligibility processes.
Experience using a CRM system or database (we use Insightly and PICS)
We value the transferable skills and experience from parenting

This is a hybrid role, with occasional in-person meetings and events in and around Bromley, South London. Applicants will need to be able to travel to Bromley as part of the role.

Hours: Part-time / flexible 30 hours a week Monday to Friday

Pay: 24,785k (FTE) plus benefits including longer term being part of the Employee Ownership Trust (EOT)

Reports to: Contracts Lead, Successful Mums Career Academy

Closing date is Friday 10th July - Please note this vacancy may close earlier than the advertised deadline if a suitable candidate is identified, so we encourage early applications.

Applicants will be recruited in line with the safer recruitment practices of Successful Mums Career Academy, including shortlisting by two members of staff, thorough vetting of employment history, DBS, ID and reference checks, online search, and a two-stage interview process.

Please note we will require at least 2 professional references and must include your current or most recent employment. If you are unable to provide reference details of previous employers, please provide references from other professional contacts. These could include your GP, a school representative, employment advisor, housing officer or religious leader.

We will seek references ahead of interviewing in line with Keeping Children Safe In Education (KCSIE), if you do not want us to contact your current employer ahead of interview please let us know.

We will require additional references if you have been outside of the UK for more than 6 months.

Pay: £24,785.00 per year

Benefits:

Company pension
Work from home

Work Location: Hybrid remote in Bromley Town

Quick apply

Refine Your Search

part time customer service advisor remote jobs in london, eng

Part-time Administrator

Customer Service Advisor

Personal Assistant - 12 month FTC

SCUK Customer Service Advisor

HR Advisor

Customer Success Manager

IC Support Specialist

Customer Solutions Lead - AI

Learning and Development Digital Advisor

Dispenser

Customer Success Manager

NEMEA Customer Success Lead

Sales Development Representative: Sales Enablement

Trainee Dispenser

Expertise Centre Support Agent

Sales Associate - John Lobb

Senior Business Travel Consultant - UKI (English speaker)

Pre-Sales Consultant

Vice President, Global Bid Management

Contact Centre Agent

I want to receive the latest job alerts for part time customer service advisor remote in london, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected