Part time jobs from home online Work, Jobs in London, Eng (with Salaries)

Collections Agent (Part Time)
Onmo —London
- £33,000 a year
- Part-time
- Remote
- CRM software
- Customer service
- Negotiation
Video Game Content Designer (Contract, Part-Time)
Soulbound —London
- £12,000 - £16,000 a year
- Remote
Quick apply
Part Time Travel Trade Executive (Fixed Term Contract)
TodayTix Group —London
- £14 an hour
- Part-time
- Remote
- Customer service
- Communication skills
Retail Assistant - Online Picker (Inside M25)
Iceland —London
- £12.76 - £13.99 an hour
- Part-time
Weekend Client Services Ambassador
Odity London Ltd —London
- From £13 an hour
- Part-time
- Hybrid work
- CRM software
- English
- No degree
- Work from home
Quick apply
11d
People Operations Manager (Part-Time / Fully Remote)
GlobalConnect Europe Ltd. —London
- £500 a month
- Part-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
5d
L’Odyssee Advisor
Insignia Group —London
- £8,000 a month
- Part-time
- Remote
- Bachelor's degree
Quick apply
Media Search Analyst - English Speakers in UK
TELUS Digital —London
- Remote
- English
- Communication skills
- Flexible schedule
Quick apply
Online Data Analyst - United Kingdom
TELUS Digital —London
- English
- IT
- AI
Freelance Travel Consultant
The Travel Experts —London
- Part-time
- Remote
Quick apply
Freelance Subtitlers (Hiring Multiple Languages)
Wordbank —London
- Part-time
- Remote
- English
- Bachelor's degree
Quick apply
Part-Time Executive & Operations Administrator
Yashchenko Foundation —London
- £10,000 - £12,000 a year
- Part-time
- Hybrid work
- Google Suite
- English
- Microsoft Office
- Annual leave
- Flexitime
Quick apply
5d
Anthropic Fellows Program, AI Safety
Anthropic —London
- £2,310 - £4,300 a week
- Part-time
- Remote
- Maths
- Bachelor's degree
- APIs
- Flexible schedule
UK Sales Manager for Children's Online Courses (Remote)
Kodland —London
- £1,100 - £1,900 a month
- Weekend availability
- Remote
- Sales
- Customer service
- English
Quick apply
Independent Advocate
POhWER —London
- £20,702.40 - £25,877.80 a year
- Part-time
- Remote
- Microsoft Word
- Communication skills
- Time management
- Annual leave
4d
Freelance Finance Content Writer
Mint Studios —London
- Remote
- Financial services
Quick apply
Independent Travel Agent
The Travel Experts —London
- Part-time
- Remote
Quick apply
Summer Intern (Ecommerce Operations)
Inspiration Commerce Group —London
- Remote
- SQL
- APIs
- Internship
VOL Magazine Advisor
Insignia Group —London
- £5,000 a month
- Part-time
- Remote
- Bachelor's degree
Quick apply
Recruiter
webook.com —London
- Part-time
- Remote
- Bachelor's degree
- Communication skills
Quick apply

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Collections Agent (Part Time)

Onmo
London

Apply Now

Job details

Part-time
£33,000 a year

Qualifications

CRM software
Customer service
Negotiation

Full job description

Onmo believes that everyone has the right to access, understand and manage their money with confidence. Our ambition is to improve lives by providing better clarity, intelligence and technology to empower every individual in making the smartest financial decisions. We may be young but we have an incredible team in place and big ambitions for the years ahead.

We design our products to help demystify money matters wherever possible, providing customers with more financial control and flexibility in their lives. This helps them get more from what they have, or with smart decisions, make more of the same. It also means people spend less time with the negative aspects of money and more on the positive - enjoying what the world has to offer.

RESPONSIBILTIES

Providing the best customer support by engaging with our customers through our Live Chat, Telephone and Email channels
Answering customer questions and queries about Onmo’s products and services, understanding our customer’s needs and providing solutions to help them with their financial ambitions
Providing customers with assistance in managing their account and conducting account maintenance tasks
Handling account queries about account balances, payments and any other concerns
Maintain thorough and accurate customer service records, of customer interactions, keeping financial records confidential
Use various database systems and technology to deliver great customer care
Follow communication procedures, guidelines and policies
Be on frontline in identifying, raising and supporting any cases of customer dissatisfaction or vulnerability
Proactive Contact - maintaining contact and good relationships with our customers throughout the collection’s lifecycle.
Information Gathering - gaining a great understanding of our customer’s circumstances through various questioning techniques.
Making and receiving telephone calls, to work with our customers whilst consistently seeing their point of view and finding the best solution for everyone, to recover outstanding debts.
Negotiating, implementing, and monitoring feasible repayment solutions that consider the customers circumstances while balancing the business's best interests.
Complete income and expenditure assessments with customers and agree appropriate forbearance support

FCA Compliance & Consumer Duty:

At Onmo we all take collective responsibility for our individual roles in creating the best outcomes for our customers. In this role that involves:

Proactively identify areas where policies or procedures may create foreseeable harm and suggest improvements.
Participate in regular Consumer Duty training and maintain up-to-date understanding of regulatory expectations.
Following the FCA Conduct Rules:
- You must act with integrity
- You must act with due skill, care and diligence
- You must be open and cooperative with the FCA, PRA and other regulators
- You must pay due regard to the interests of customers and treat them fairly
- You must observe proper standards of market conduct

EXPERIENCE

Passionate in delivering great customer service with strong phone contact handling skills and active listening. You will have the ability to listen, understand and articulate challenging conversations verbally and in writing. You are naturally very friendly, polite, patient and understanding
Strong negotiation skills, with the ability to sensitively and courageously find the best solutions for customers experiencing financial difficulties.
High attention to detail, with the ability to accurately document information.
Ability to handle sensitive financial information with discretion and confidentiality.
Capable of managing challenging conversations with customers.
Ability to multitask and manage time effectively, working in a fast-paced environment where there is constant change and growth
Adaptable in your communication and approach to meet different customer needs
Maintain a high quality of service when supporting a high volume of customers through a variety of contact channels
Experience in the use of CRM systems and able to learn and adapt to multiple agent tools
Self-motivated, can be relied upon to follow up on questions and outstanding actions for customers.

Apply Now

Refine Your Search

part time jobs from home online jobs in london, eng

Collections Agent (Part Time)

Video Game Content Designer (Contract, Part-Time)

Part Time Travel Trade Executive (Fixed Term Contract)

Retail Assistant - Online Picker (Inside M25)

Weekend Client Services Ambassador

People Operations Manager (Part-Time / Fully Remote)

L’Odyssee Advisor

Media Search Analyst - English Speakers in UK

Online Data Analyst - United Kingdom

Freelance Travel Consultant

Freelance Subtitlers (Hiring Multiple Languages)

Part-Time Executive & Operations Administrator

Anthropic Fellows Program, AI Safety

UK Sales Manager for Children's Online Courses (Remote)

Independent Advocate

Freelance Finance Content Writer

Independent Travel Agent

Summer Intern (Ecommerce Operations)

VOL Magazine Advisor

Recruiter

I want to receive the latest job alerts for part time jobs from home online in london, eng

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