Property management officer Work, Jobs in London, Eng (with Salaries)

Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Income Collection Officer
Pinnacle Group —Holborn
- £19.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Temporary Accommodation Housing Officer
Civic Recruitment Limited —Waltham Forest
- £22.44 an hour
- Temporary
- Hybrid work
- Customer service
- Case management
- IT
Quick apply
7d
Property Officer
British Transport Police —London
- £28,846.92 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Windows
- Annual leave
- Gym membership
Quick apply
3d
Tenancy Support Officer (New Builds)
Civic Recruitment Limited —London
- £24.28 an hour
- Full-time
- Hybrid work
- Microsoft Office
- Presentation skills
- Communication skills
Quick apply
Property Transaction Officer
A2Dominion Group —Ealing
- £35,860 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee discount
9d
Investigations & Collections Officer
Dukes Bailiffs Limited —London
- From £28,900 a year
- Full-time
- Customer service
- No experience needed
- Driving
- Health & wellbeing programme
- Flexitime
Quick apply
Housing Officer
Active Resourcing Ltd —Lambeth
- £22 - £28 an hour
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
Compliance Performance Officer
The City Of London —London
- £44,110 - £49,140 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Communication skills
- Employee discount
Resident Liaison Officer
Horizon Facades —London
- £25,000 - £45,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- In-person
- Communication skills
Quick apply
Quality, Data & Compliance Officer
Chosen Care Group Ltd —London
- £35,000 - £36,000 a year
- Full-time
- Microsoft Excel
- Bachelor's degree
- Contracts
- Annual leave
- Employee discount
Quick apply
8d
Contracts Officer
Barnet Council —London
- Full-time
- Hybrid work
- Oracle
- Presentation skills
- Annual leave
- Flexitime
14d
Concierge Officer
Pinnacle Group —Bromley-by-Bow
- £29,000 - £29,741 a year
- Full-time
- English
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Housing Manager
Pinnacle Group —London
- £39,000 - £41,000 a year
- Customer service
- Analysis skills
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
6d
Voids & Relets Officer
Caridon Property —Croydon
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Microsoft Office
- Travel
- Annual leave
- Life insurance
Quick apply
7d
Customer Resolution Officer - 12 month Fixed Term Contract
Legal & General Investment Management —London
- £43,000 a year
- Microsoft Office
- Organisational skills
- Communication skills
- Employee discount
Lettings Officer
Pinnacle Group —London
- £30,000 a year
- Remote
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
1d
Head of Estates Operations
British Transport Police —London
- £72,436.28 a year
- Full-time
- Engineering
- Leadership
- Communication skills
- Annual leave
- Gym membership
Quick apply
8d
Environment Protection Officer - Licensing Support
The Royal Borough of Kingston upon Thames —Kingston upon Thames
- £33,987 - £42,060 a year
- Full-time
- Hybrid work
- Time management
- Annual leave
- Employee discount
14d
Environment Protection Officer - Licensing Support
London Borough of Sutton —Kingston upon Thames
- £33,987 - £42,060 a year
- Full-time
- Hybrid work
- Time management
- Annual leave
- Employee discount
14d

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Welfare Advice Officer

Pinnacle Group -
London

Quick apply

Job details

£36,000 - £40,000 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Numeracy
Analysis skills
Communication skills

Full job description

Job Introduction

Pinnacle Group are looking for a Welfare Advice Officer to join our Homes Division to support the delivery of a responsive and resident focused income management service. You will play a key role in helping residents sustain their tenancies by offering early intervention, clear guidance, and positive engagement around rent and service charge accounts. You will contribute to a service that aims to maximise income, reduce arrears and promote financial well-being across our communities, ensuring residents receive a fair, supportive and effective experience.

Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities.

The ideal candidate will have strong welfare rights knowledge with hands-on casework experience, be skilled in communication and advocacy with the ability to simplify complex information, have experience supporting vulnerable residents with complex needs, take a proactive and solution‑focused approach to managing a varied caseload, and demonstrate strong numeracy, analytical skills and confidence using digital case management systems.

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities

Deliver specialist welfare benefits advice, including checks, claims, and casework.
Identify income-maximisation opportunities to support rent payments.
Manage complex cases, including reconsiderations, appeals, tribunals.
Liaise with DWP, local authorities and HMCTS to resolve benefit issues.
Support vulnerable tenants to remove barriers to tenancy sustainment.
Maintain accurate case records and keep updated on policy changes.
Provide welfare benefits guidance and training to Pinnacle staff.
Improved rent collection and tenancy sustainment.
Increased staff capability on welfare rights and income matters.

Key requirements:

Strong welfare rights knowledge and casework experience.
Skilled in communication, advocacy and simplifying complex information.
Experience supporting vulnerable residents with complex needs.
Proactive, solution-focused and confident managing a varied caseload.
Good numeracy, analytical skills and digital case management experience.

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

property management officer jobs in london, eng

Welfare Advice Officer

Income Collection Officer

Temporary Accommodation Housing Officer

Property Officer

Tenancy Support Officer (New Builds)

Property Transaction Officer

Investigations & Collections Officer

Housing Officer

Compliance Performance Officer

Resident Liaison Officer

Quality, Data & Compliance Officer

Contracts Officer

Concierge Officer

Senior Housing Manager

Voids & Relets Officer

Customer Resolution Officer - 12 month Fixed Term Contract

Lettings Officer

Head of Estates Operations

Environment Protection Officer - Licensing Support

Environment Protection Officer - Licensing Support

I want to receive the latest job alerts for property management officer in london, eng

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