Protection advisor Work, Jobs in London, Eng (with Salaries)

Service Desk Advisor
Bupa —London
- £30,400 - £34,500 a year
- Full-time
- Hospital
- Communication skills
- Employee discount
- Gym membership
Quick apply
3d
Health and Wellness Sales Advisor
Boots —London
- £16 an hour
- Part-time
- No experience needed
- Communication skills
- Employee assistance programme
- Employee discount
UK Examinations Officer (Permanent)
ISTD —London
- £27,637.99 - £29,165.00 a year
- Weekend availability
- Hybrid work
- English
- Microsoft Office
- Databases
- Health & wellbeing programme
- Annual leave
Quick apply
3d
EV Pricing Advisor
Shell —London
- Full-time
- Analysis skills
- Communication skills
- Analytics
- Flexible schedule
2h
QHSE Advisor – Facilities Management Rail
OCS Group —London
- Monday to Friday
- Remote
- Training & development
Quick apply
Employee Relations Advisor
BAM Nuttall —London
- Analysis skills
- Continuous improvement
- Travel
5h
Stakeholder Intelligence Advisor
Shell Energy —London
- Full-time
- AI
- Analytics
- Flexible schedule
Fulfilment Advisor
The Electric Car Scheme —Hayes
- £30,000 - £35,000 a year
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
2d
NDAO - Data Protection Advisor - 12 month Fixed Term Contract
Police Digital Service —London
- £75,000 a year
- Writing skills
- Travel
- Contracts
11d
EV Pricing Advisor
Shell Energy —London
- Full-time
- Analysis skills
- Communication skills
- Analytics
- Flexible schedule
6h
Cabinet Advisor
Newham Council —London
- £45,750 - £49,056 a year
- Full-time
- Communication skills
7d
Stakeholder Intelligence Advisor
Shell —London
- Full-time
- AI
- Analytics
- Flexible schedule
Trainee Mortgage Advisor
PRIMIS Mortgage Network —London
- £50,000 a year
- Part-time
- Remote
People Advisor
Bell Integration United Kingdom —London
- Writing skills
- Microsoft Office
- Administrative experience
Quick apply
9h
Community Befriending Advisor
Havering Asian Soical and Welfare Association (HASWA) —Elm Park
- £26,000 a year
- Writing skills
- Computer skills
- In-person
- Free parking
Quick apply
Support and Progression Advisor East London
Ingeus —London Borough of Hackney
- £31,930 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
4d
Support and Progression Advisor North London
Ingeus —London Borough of Islington
- £31,930 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
4d
Member Services Advisor (German speaking)
Young Living Europe Ltd —London
- £25,200 a year
- Full-time
- Hybrid work
- English
- Organisational skills
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
Contact Center Service Supporter
Atos —London
- Part-time
- Computer literacy
- Continuous improvement
- Computer skills
- Annual leave
10d
Business Development Advisor – New Business (Alternate Schedule)
Latham & Watkins LLP —London
- Full-time
- Hybrid work
- Business development
- Analysis skills
- Bachelor's degree
- Employee discount

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Service Desk Advisor

Bupa -
London

Quick apply

Job details

Full-time
£30,400 - £34,500 a year
3 days ago

Benefits

Additional leave
Private dental insurance
Cycle to work scheme
On-site gym
Employee mentoring programme
Free flu jabs
Company pension
Discounted gym membership
Private medical insurance
Employee discount
Gym membership
Life insurance
Referral programme

Qualifications

Technical troubleshooting
Desktop support
ITIL Certification
Incident queue management
IT service management
Ticket management
Ticket management systems
Technical support incident logging
Customer support
Problem management
IT incident logging
Application support
Incident log maintenance
Communication skills
Remote diagnostics
Mobile devices

Full job description

Job Description:

Service Desk Advisor

Location: Cromwell Hospital, London (SW5 0TU)

Permanent

Salary range: £30,400 - £34,500 (Depending on experience)

Full time

We make health happen

At Bupa, we're passionate about technology. With colleagues, customers, patients and residents in mind you'll have the opportunity to work on innovative projects and make a real impact on their lives.

Right from the start you'll become part of our digital strategy, joining us on our journey and developing yourself along the way.

As a Service Desk Analyst, you'll provide first-line IT support to colleagues across the business, acting as the primary contact for technical incidents and service requests. Troubleshoot hardware, software and application issues, deliver excellent customer service, and ensure compliance with data protection, cyber security and patient confidentiality requirements.

How you'll help us make health happen:

Act as the first point of contact for IT support requests from clinical and business colleagues via phone, email and ticketing systems.
Log, categorise and prioritise incidents and service requests, ensuring accurate record keeping within the ITSM platform.
Diagnose and resolve a broad range of first-line hardware, software and user access issues, delivering a high level of first-contact resolution.
Provide support for healthcare applications and business-critical systems.
Escalate complex issues to specialist support teams and proactively manage tickets through to resolution.
Deliver remote technical support using diagnostic and remote-access tools.
Maintain and enhance the IT knowledge base by creating and updating support documentation.
Support the setup, deployment and maintenance of laptops, desktops and mobile devices for new and existing colleagues.
Communicate effectively with users, providing regular updates and managing expectations throughout the support lifecycle.
Identify recurring issues and trends, contributing to continuous service improvement and problem management initiatives.

Key Skills / Qualifications needed for this role:

Previous experience in a Service Desk, IT Support or Helpdesk environment
Strong knowledge of Windows, Microsoft 365, desktop, laptop and mobile device support
Experience with Active Directory and IT Service Management tools (e.g. ServiceNow, Jira)
Excellent troubleshooting and problem-solving skills with a methodical approach
Strong customer service focus with the ability to support users in a fast-paced environment
Confident communication skills, able to explain technical concepts to non-technical users
Ability to manage multiple priorities while maintaining attention to detail
Strong documentation and ticket management skills
Collaborative team player with the ability to work independently when required
Flexible approach to working patterns, including shift or on-call support where needed

Desirable Skills

Experience supporting healthcare, clinical or other regulated environments
Knowledge of healthcare applications and systems
Understanding of ITIL best practices and service management principles
ITIL Foundation certification or equivalent qualification

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

25 days holiday, increasing through length of service, with option to buy or sell
Bupa health insurance as a benefit in kind
An enhanced pension plan and life insurance
Annual performance-based bonus
Onsite gyms or local discounts where no onsite gym available
Various other benefits and online discounts

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

If you would like more information on the role, require an alternative format, or would like to discuss other opportunities suited to your skills and experience, please contact the recruiter

Time Type:

Full time

Job Area:

Locations:

Cromwell Hospital London

Financial planning services, Referral programme, Cycle to work scheme, Employee mentoring programme, Gym membership, Health & wellbeing programme, Private dental insurance, Free flu jabs, Company pension, Paid volunteer time, Private medical insurance, Additional leave

Quick apply

Refine Your Search

protection advisor jobs in london, eng

Service Desk Advisor

Health and Wellness Sales Advisor

UK Examinations Officer (Permanent)

EV Pricing Advisor

QHSE Advisor – Facilities Management Rail

Employee Relations Advisor

Stakeholder Intelligence Advisor

Fulfilment Advisor

NDAO - Data Protection Advisor - 12 month Fixed Term Contract

EV Pricing Advisor

Cabinet Advisor

Stakeholder Intelligence Advisor

Trainee Mortgage Advisor

People Advisor

Community Befriending Advisor

Support and Progression Advisor East London

Support and Progression Advisor North London

Member Services Advisor (German speaking)

Contact Center Service Supporter

Business Development Advisor – New Business (Alternate Schedule)

I want to receive the latest job alerts for protection advisor in london, eng

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