Referral specialist Work, Jobs in London, Eng (with Salaries)

Helpdesk Specialist
Masters Of Mindset Ltd. —Uxbridge
- £35,000 - £38,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Windows
- IT
- Referral programme
Quick apply
11h
Remote Patient Concierge
Medefer —London
- £27,300 a year
- Part-time
- Remote
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
1d
Mental Health Adviser
London School of Hygiene & Tropical Medicine —London
- £45,728 - £51,872 a year
- Full-time
- School
- Annual leave
5d
Welfare, Benefits and Social Liaison Advisor
Homerton Healthcare NHS Foundation Trust —Hackney
- £38,488 - £46,852 a year
- Part-time
- Nursing home
1d
Assistant Analyst Talent Acquisition
European Bank for Reconstruction and Development —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3h
Servicing and Arrears Specialist
Landbay Partners —London
- Time management
- Life insurance
Talent Acquisition Specialist
EXL Service —London
- Full-time
- Hybrid work
- Data analysis skills
- Human resources
- AI
- Employee stock purchase plan
Specialist(40 hours, perm) Adidas, Wembley
Adidas —London
- Full-time
- Sales
- Customer service
- English
- Employee discount
- Referral programme
12d
Implementation Specialist
Karbon —London
- Remote
- Project management
- Accounting
- Communication skills
- Annual leave
- Work from home
Quick apply
Client Engagement Specialist, Newswires, EMEA
Dow Jones —London
- Sales
- Salesforce
- English
- Annual leave
- Employee discount
12d
RTT and Validation Performance Manager
Homerton Healthcare NHS Foundation Trust —London
- £66,274 - £73,496 a year
- Full-time
- Nursing home
- Communication skills
1d
Patient Pathway Administrator - Orthopaedics & Neurology
Welbeck —London
- Full-time
- Customer service
- Organisational skills
- Communication skills
4d
Specialist Registrar Dermatology. Remote working opportunity!
Medefer —London
- Weekend availability
- Remote
- Communication skills
- Time management
Quick apply
13d
Presentation Specialist
Williams Lea —London
- £38,700 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Referral programme
People & Talent Specialist
Dorchester Collection —London
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
11d
Learning Platform & Governance Specialist
Bupa —London
- Full-time
- Employee discount
- Gym membership
Quick apply
6d
Learning and Development Specialist
Healix International —Esher
- £35,000 - £50,000 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
Quick apply
Patient Billing Administrator
Bupa —London
- Up to £32,000 a year
- Full-time
- Analysis skills
- Communication skills
- Hospital experience
- Annual leave
- Employee assistance programme
Quick apply
1d
Band 4 Patient Navigator - Diabetes & Endocrinology
Royal Free London NHS Foundation Trust —London
- £33,262 - £36,027 a year
- Full-time
- Administrative experience
- Data entry
- Organisational skills
6d
Goldman Sachs Asset & Wealth Management - Alternatives Capital Formation Analyst (Private Equity) - London
Goldman Sachs —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
- Employee assistance programme
12d

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Helpdesk Specialist

Masters Of Mindset Ltd. -
Uxbridge

Quick apply

Job details

Full-time
£35,000 - £38,000 a year
11 hours ago

Benefits

Company pension
Company events
Referral programme

Qualifications

Microsoft Windows Server
Customer service
GCSE
LAN
Windows
Technical support
DHCP
ITIL
IT support
DNS
Mobile device management
IT
Active Directory
Help desk
VPN

Full job description

Job description

We are Masters of Mindset LTD., and we are a global sales management company that specialises in building hire performance sales teams for large corporate global clients around the world.

With a rapid growth plan in place and our operations ever expanding, we now call upon someone experienced in IT support to join our team at our HQ in Uxbridge, North-West London.

The Helpdesk Specialist will provide hands-on Tier 1 and Tier 2 technical support to colleagues across the UK office, working across two nearby sites. The role is fully office-based, covering night-to-night helpdesk, desktop, application, network, and telephone support while maintaining strong assets, documentation, and security standards.

The post holder will work closely with local operations, global IT teams, and approved third-party suppliers to keep users productive, resolve issues quickly, and support small technology rollouts, office moves, and continuous service improvement.

Hours: 5pm – 1am (Mon-Fri and 1 Sat a month)

Job Type: Full-time

Strictly office based.

Salary: £35,000.00 per year

Responsibilities:

Provide Tier 1 and Tier 2 support in person, by phone, and through the ticketing system, ensuring users receive timely, professional assistance.
Log, triage, prioritize, resolve, and update incidents and service requests in line with service levels, escalating to internal teams or suppliers where required.
Support laptops, desktops, mobile devices, printers, scanners, peripherals, meeting room technology, Wi-Fi, and VPN connectivity.
Deploy equipment, including operating system setup, application installation, endpoint enrolment, and replacement device preparation.
Administer joiner, mover, and leaver processes, including user accounts, permissions, mailbox access, MFA/password support, equipment provisioning, and secure returns.
Support core business platforms, including productivity/collaboration tools, telephony/contact center systems, remote support tools, and endpoint management platforms.
Assist with basic network and infrastructure tasks, including patching checks, cabling, desk moves, office technology setup, firewall/VPN checks, and liaison with network teams.
Maintain accurate documentation, asset records, license information, knowledge base articles, support notes, and standard operating procedures.
Follow agreed security, data protection, change management, and health and safety processes, including the reporting and escalation of suspected security incidents.
Contribute to IT projects, technology rollouts, and continuous improvement activity across both UK sites.

Essential Skills and Exeperience:

Previous experience in an IT help desk, service desk, or desktop support role, covering both first-line and second-line support.
Strong troubleshooting ability across Windows 10/11 laptops and desktops, standard business applications, printers, and peripherals.
Working knowledge of Microsoft 365 or equivalent productivity platforms, including email, calendars, collaboration tools, file storage, and user support.
Experience supporting user accounts, groups, permissions, password resets, and MFA using directory/identity management tools.
Understanding of networking fundamentals, including LAN, Wi-Fi, DNS, DHCP, VPN, and basic connectivity troubleshooting.
Experience using ticketing systems and working to service levels, priorities, and clear communication updates.
Ability to build and deploy end-user devices using imaging, endpoint management, or similar device management processes.
Confident working independently on site, moving between two nearby locations, and managing competing support priorities.

Desirable experience or ability to learn:

Exposure to mobile device management, AV/meeting room support, or contact center/telephony platforms.
Experience with endpoint management, remote monitoring, patch management, remote support tools, or similar platforms.
Relevant IT qualifications or practical knowledge of ITIL/service management, change control, and common security practices.

Working conditions and physical requirements:

This is a fully on-site role. The successful candidate must be able to work across both UK sites during the shift as business needs require; hybrid or remote work is not available.
The role may involve planned weekend work, occasional adjusted hours, participation in incident support, and support for office moves or maintenance activities.
The role involves hands-on equipment work, including setting up desks, installing monitors, PCs, printers, and network/peripheral equipment.
The post holder must be able to safely lift, carry, move, or install IT equipment up to 25 kg using appropriate manual handling techniques, assistance, or handling aids where required.
All work must be carried out safely and professionally in line with company policies, Health and Safety at Work etc. Act 1974, UK data protection requirements, and internal security standards.

Job Type: Full-time

Pay: £35,000.00-£38,000.00 per year

Benefits:

Company events
Company pension
Referral programme

Ability to commute/relocate:

Uxbridge UB8 1UX: reliably commute or plan to relocate before starting work (required)

Education:

GCSE or equivalent (preferred)

Experience:

Technical support: 2 years (required)
Customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

referral specialist jobs in london, eng

Helpdesk Specialist

Remote Patient Concierge

Mental Health Adviser

Welfare, Benefits and Social Liaison Advisor

Assistant Analyst Talent Acquisition

Servicing and Arrears Specialist

Talent Acquisition Specialist

Specialist(40 hours, perm) Adidas, Wembley

Implementation Specialist

Client Engagement Specialist, Newswires, EMEA

RTT and Validation Performance Manager

Patient Pathway Administrator - Orthopaedics & Neurology

Specialist Registrar Dermatology. Remote working opportunity!

Presentation Specialist

People & Talent Specialist

Learning Platform & Governance Specialist

Learning and Development Specialist

Patient Billing Administrator

Band 4 Patient Navigator - Diabetes & Endocrinology

Goldman Sachs Asset & Wealth Management - Alternatives Capital Formation Analyst (Private Equity) - London

I want to receive the latest job alerts for referral specialist in london, eng

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