Reservation specialist Work, Jobs in London, Eng (with Salaries)

Reservation & Guest Experience Specialist
AB Boutique Hotels Ltd —Croydon
- £32,000 a year
- Full-time
- Hotel
- Guest services
- Communication skills
Quick apply
Receptionist
Howden Group Holdings —London
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
13d
Customer Relationship Manager
Youngman Lovell Ltd —London
- £24,420.00 - £48,510.43 a year
- Part-time
- Hybrid work
- Customer service
- Salesforce
- Analysis skills
Quick apply
10d
Reservations Specialist
Dorchester Collection —London
- £29,825.89 a year
- English
- Hotel
- Communication skills
- Referral programme
Senior Executive Groups Booking
edyn —London
- Full-time
- Hospitality
- Sales
- Hotel
Quick apply
4h
Administrative Assistant
StepStone Group —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d
Commercial Assistant - Specialist (12 month FTC)
Hermès Paris —London
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
Account Manager (Hospitality Specialist)
Optimand Ltd. —London
- £28,000 - £40,000 a year
- Full-time
- Remote
- Sales
- Customer service
- English
- Annual leave
- Work from home
Quick apply
8d
Reservations Specialist EGLS
Edwardian Hotels London —London
- Full-time
- Sales
- Customer service
- Hotel
- Referral programme
Quick apply
12h
System Support Analyst
Audley —London
- £31,000 - £37,000 a year
- Hybrid work
- Salesforce
- Communication skills
- Time management
- Employee assistance programme
- Employee discount
Hotel Receptionist
The Lensbury —Teddington
- £12.71 an hour
- Part-time
- Bar
- Customer service
- Hotel
- Free parking
- Referral programme
Quick apply
4h
Selling System Support Analyst
Your Golf Travel —London
- £28,000 - £30,000 a year
- Hybrid work
- Analysis skills
- Project management
- Organisational skills
- Annual leave
- Employee assistance programme
Porter
Medirest —London
- £13.85 an hour
- Part-time
- Customer service
- Hotel
- Restaurant
1d
Product Executive - Offer & Order Solutions
British Airways —London
- Full-time
- SQL
- Analysis skills
- Bachelor's degree
6d
Reservations Specialist - Italian Speaking
Dorchester Collection —London
- £29,825.89 a year
- English
- Hotel
- Communication skills
- Referral programme
Reservations Specialist - Arabic Speaking
Dorchester Collection —London
- £29,825.89 a year
- Weekend availability
- Customer service
- English
- Hotel
- Referral programme
Reservations Specialist - French Speaking
Dorchester Collection —London
- £29,825.89 a year
- English
- Hotel
- Communication skills
- Referral programme
Food and Beverage Waiter/Waitress- Hotel- (Casual only)
The Capital Hotel, Apartments and Townhouse —London
- £15 an hour
- Weekend availability
- Hospitality
- Customer service
- English
- Employee discount
Quick apply
1d
Personal Travel Manager
Ocean Holidays —Romford
- £32,000 - £40,000 a year
- Full-time
- Sales
- Hotel
- Business development
- Employee assistance programme
- Employee discount
Director of Sales, UK
Belmond —London
- Full-time
- Hybrid work
- Hospitality
- Sales
- Hotel
Quick apply
3d

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Reservation & Guest Experience Specialist

AB Boutique Hotels Ltd
Croydon

Quick apply

Job details

Full-time
£32,000 a year

Qualifications

Guest services
Communication skills
Hotel experience

Full job description

Job Ref: AB1049

Branch: Commercial Hub

Location: Head Office, Croydon

Salary/Benefits: £32,000

Contract type: Permanent

Hours: Full Time

Shift pattern: 40 hours over 7 days

Posted date: 27/05/2026

Closing date: 29/06/2026

Based at Selsdon, Croydon | Full-Time (Part-Time Considered)

Are you passionate about creating memorable guest experiences from the very first interaction? Do you thrive in a fast-paced hospitality environment where no two days are the same?

We are looking for a confident, organised, and guest-focused Reservation Guest Experience Specialist to join our growing central reservations team. This is an exciting opportunity to play a key role in shaping the guest journey across our hotels, spa, and dining experiences.

With 6 hotels in the group and more in the pipeline and as one of the first points of contact for our guests there will be plenty of opportunity to help create a seamless and personalised booking experience while supporting revenue growth and operational excellence across the group.

What You’ll Be Doing

Managing accommodation, spa, and dining reservations across multiple platforms
Delivering exceptional guest service through phone, email, and online enquiries
Identifying opportunities to maximise revenue while providing genuine value to guests
Building strong relationships with guests, agents, and third-party partners
Communicating effectively with hotel operations teams to ensure smooth guest handovers
Resolving guest concerns quickly, professionally, and proactively
Supporting forecasting accuracy through timely system updates
Contributing ideas to continuously improve guest experience and team performance

What We’re Looking For

We’re seeking someone who is naturally warm, proactive, and commercially aware, with a genuine passion for hospitality.

You will ideally have:

Minimum 2 years’ experience within a hotel or accommodation environment
Strong understanding of reservations and guest service standards
Excellent communication skills with a natural ability to make every conversation as individual as you.
High attention to detail and ability to multitask
Confidence using reservation and hotel systems
A collaborative and positive approach to teamwork
The ability to think quickly and solve problems calmly
A passion for delivering memorable guest experiences

Experience across wider hotel operations or spa operations would be an advantage.

Why Join Us?

Be part of a supportive and collaborative hospitality team
Work in an environment where your ideas and contributions matter
Opportunity to grow and develop your hospitality career
Competitive salary
Flexible working options considered
A culture built around anticipation, teamwork, excellence, fun, and celebration

If you love hospitality, enjoy helping people, and want to be part of a growing business focused on exceptional guest experiences, we’d love to hear from you.

Apply now and become part of the journey.

Quick apply

Refine Your Search

reservation specialist jobs in london, eng

Reservation & Guest Experience Specialist

Receptionist

Customer Relationship Manager

Reservations Specialist

Senior Executive Groups Booking

Administrative Assistant

Commercial Assistant - Specialist (12 month FTC)

Account Manager (Hospitality Specialist)

Reservations Specialist EGLS

System Support Analyst

Hotel Receptionist

Selling System Support Analyst

Porter

Product Executive - Offer & Order Solutions

Reservations Specialist - Italian Speaking

Reservations Specialist - Arabic Speaking

Reservations Specialist - French Speaking

Food and Beverage Waiter/Waitress- Hotel- (Casual only)

Personal Travel Manager

Director of Sales, UK

I want to receive the latest job alerts for reservation specialist in london, eng

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