Resident advisor Work, Jobs in London, Eng (with Salaries)

Customer Service Advisor - Full Time
Newham Council —London
- £35,520 - £36,585 a year
- Full-time
4d
Customer Service Advisor - Part Time
Newham Council —London
- £35,520 - £36,585 a year
- Part-time
4d
Contact Centre Advisor
City of Westminster Council —Westminster
- £34,359 - £35,373 a year
- Typing
7d
Learning and Development Advisor
City of Westminster Council —Westminster
- £42,912 - £57,495 a year
- Training & development
- Communication skills
14d
Personal Advisor - 21+
Hillingdon Council —Uxbridge
- £40,182 - £42,060 a year
- Hybrid work
- Organisational skills
- Communication skills
- Free parking
- Annual leave
7d
Virtual Personal Assistant (Night)
Comxo —Datchet
- £22,031 - £25,031 a year
- Weekend availability
- Remote
- Microsoft Word
- English
Resident Experience Advisor
iQ Student Accomodation —Kingston upon Thames
- £29,050 a year
- Full-time
- Hotel
- Front desk
- Annual leave
7d
Housing Advisor (CRF)
Newham Council —Stratford
- £35,520 - £42,060 a year
- Full-time
- Communication skills
12d
Resident Advisor
Venti House —London
- £27,500 a year
- Full-time
- English
- Front desk
- Communication skills
- Life insurance
Quick apply
13d
Housing and Neighbourhood Officer
The Guinness Partnership —Hackney
- £43,038 a year
- Full-time
- Customer service
- Travel
- Communication skills
8d
Internal Communications Advisor - Fixed Term Contract
iQ Student Accomodation —London
- £40,000 - £44,000 a year
- Full-time
- Hybrid work
- Annual leave
Customer Administrator
Get Living —London
- Microsoft Office
- Continuous improvement
- Contracts
12d
Early Help Advisor
Surrey County Council —Woking
- From £30,647 a year
- Hybrid work
- Experience working with children
- Annual leave
- Employee assistance programme
7d
Personal Advisor
Surrey County Council —Reigate
- From £38,090 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
7d
Housing and Support Assistant (Nights)
YMCA St Pauls Group —Hanwell
- £27,993.03 a year
- Night shift
- Front desk
- School
4d
Customer Success Manager - Saas, Tech for Good
Policy in Practice —London
- £40,000 - £45,000 a year
- Full-time
- Communication skills
Quick apply
14d
Sales Consultant - Luxury Care Home
Aiyara Partners —London
- £60,000 a year
- Weekend availability
- CRM software
- Sales
- Presentation skills
Quick apply
Housing and Support Officer
YMCA St Pauls Group —Wimbledon
- £30,112.72 a year
- Front desk
- School
1d
Homeownership Support Hub Manager
Peabody —Westminster
- £47,000 a year
- Continuous improvement
- Team management
- Training & development
1d
Key Worker Residential Unit
Atlantic Lodge —Enfield
- £13.00 - £13.49 an hour
- Temporary
- In-person
- Care plans
Quick apply
14d

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Customer Service Advisor - Full Time

Newham Council -
London

Apply Now

Job details

Permanent | Full-time
£35,520 - £36,585 a year
4 days ago

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
Complaint handling
Customer interaction

Full job description

Job Description
Customer Service Advisor x 2

£35,520 - £36,585 Per Annum

Scale 6 full time

Permanent

36 Hours Per Week

About us

Resident Experience are proud to have some of the most exciting opportunities that the borough can offer within a dynamic and constantly evolving environment and providing a broad knowledge of the many services we represent.

Our Customer services team support our community and residents with accessing our services, provide information, advice and guidance and resolve customer complaints.

About the Job

Our Customer Services Team play a vital role in achieving our goals by providing the residents of Newham with ‘top class’ services which are delivered ‘right, first time, every time’. To achieve this, we need to ensure we have the right people working for us. We need people:

To support the Council’s vision and HEART agenda by providing a wide range of best in class front line services within customer services.

To support the ethos of ‘right first time’ within customer services.

To support the overall delivery of excellent customer care by working in conjunction with the customer services team to provide high quality service during opening hours.

To support the day to day operations of Customer Service in conjunction with the management team.

To answer calls from Newham residents about a range of Services providing signposting guidance and support and resolving queries at first point of contact.

To assist with admin support as and when required to further enhance resident experience.

To answer queries received via multiple channels such as Emails, web queries, Social Media and live chats.

To process and make decisions on concessionary travel applications.

To investigate and respond to customer complaints and provide feedback to the Customer Service Management Team.

About You

In our quest for excellence in delivering services to the public we are looking for outstanding and enthusiastic individuals who are professional, bright, committed, flexible, and innovative, with great customer care skills. Previous experience of working in a contact centre or similar customer focused organisation is preferred.

We reserve the right to close this posting early if a high volume of applications is received.

Please view JD here

Closing date: 31st August 2026

Additional Information

We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.

The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn .

About Us
The London Borough of Newham is located only 5 miles east of London. It is well positioned with access to all major networks in London and the south east. It is well connected by public transport with, bus, tube and DLR. When the Crossrail service opens it will call at Custom House close to our council offices and also Stratford station and from there to central London. The London City Airport which serves major European cities is located at Royal Albert Dock. Newham has the youngest overall population in the country. It was one of the six host boroughs for the 2012 Summer Olympics and contains most of the Olympic Park including the London Stadium. It has a thriving arts quarter with the Theatre Royal Stratford East offering excellent entertainment for all the family. There is the University of East London which has two campuses in Newham, one in Stratford and another next to the regenerated Royal Albert Dock. It also has a large Westfield shopping Centre in Stratford which has all the major retailers there.

Apply Now

Refine Your Search

resident advisor jobs in london, eng

Customer Service Advisor - Full Time

Customer Service Advisor - Part Time

Contact Centre Advisor

Learning and Development Advisor

Personal Advisor - 21+

Virtual Personal Assistant (Night)

Resident Experience Advisor

Housing Advisor (CRF)

Resident Advisor

Housing and Neighbourhood Officer

Internal Communications Advisor - Fixed Term Contract

Customer Administrator

Early Help Advisor

Personal Advisor

Housing and Support Assistant (Nights)

Customer Success Manager - Saas, Tech for Good

Sales Consultant - Luxury Care Home

Housing and Support Officer

Homeownership Support Hub Manager

Key Worker Residential Unit

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