Soc manager jobs Work, Jobs in London, Eng (with Salaries)

Service Delivery Manager
Aptitude Software —London
- Full-time
- Hybrid work
- Management
- Customer service
- Project management
- Employee assistance programme
- Life insurance
Quick apply
RSOC Supervisor
BidvestNoonan —London
- £22.55 an hour
- Full-time
- Management
- Supervising experience
- Leadership
Quick apply
9d
Insights Manager (12 Month FTC)
Moonshot —London
- £46,000 - £60,000 a year
- Hybrid work
- Social media management
- Data analysis skills
- Project management
- Annual leave
- Employee assistance programme
Quick apply
Joint International Crime Centre (JICC)- Operations Manager - National Extradition Unit (NEU)
National Crime Agency —London
- £4,218 - £55,575 a year
- Full-time
- Hybrid work
- Presentation skills
- In-person
- Communication skills
- Annual leave
10d
Manager - Cybersecurity
McKinsey & Company —London
- Azure
- AWS
- Analysis skills
Customer Success Manager, Growth - EMEA
Vanta —London
- Full-time
- Hybrid work
- AI
- Communication skills
- Annual leave
Senior Intelligence Lead
Mitie —London
- £50,000 - £55,000 a year
- Full-time
- Social media management
- English
- Master's degree
5d
Cybersecurity – Security Operations Consulting Manager
Wavestone —London
- Full-time
- Annual leave
- Life insurance
SOC Manager (Security Operations Center)
Endava —London
- Full-time
- Hybrid work
- Azure
- Management
- AWS
- Employee assistance programme
- Flexible schedule
Quick apply
Information Security & Compliance Manager
Blue Matter —London
- Full-time
- Hybrid work
- Microsoft Access
- Travel
- Communication skills
6d
Manager, Security Governance Risk & Compliance
Commerce —London
- £112,870 - £169,306 a year
- Full-time
- IT
2d
Security Manager - SOC
Tesco UK —Welwyn Garden City
- Full-time
- IT
- AI
- Leadership
- Employee assistance programme
Manager, Security Governance Risk & Compliance
BigCommerce —London
- £112,870 - £169,306 a year
- Full-time
- IT
2d
Junior Operational Security Manager
NTT Ltd —London
- Leadership
- Communication skills
Assistant Manager - Third-Party Control Assurance
Moore Kingston Smith —London
- £56,500 - £61,000 a year
- Full-time
- Hybrid work
- ERP systems
- Analysis skills
- IT
Quick apply
Security Operations Centre (SOC) Manager
PayPoint —Welwyn Garden City
- Full-time
- Hybrid work
- Azure
- AWS
- Driving
- Employee discount
Quick apply
Customer Information Security Manager
Computacenter —Hatfield
- English
- Bachelor's degree
- Business
2d
Ward Clerk
Central and North West London NHS Foundation Trust —London
- £31,554 - £33,270 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3d
Head of Investments
Public Sector Resourcing —London
- £110,000 - £165,000 a year
- Full-time
- Hybrid work
- Continuous improvement
9d
Enterprise Account Executive UK&I
Qevlar AI —London
- £160,000 - £180,000 a year
- Hybrid work
- Sales
- Contracts
- AI
- Work from home
12d

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Service Delivery Manager

Aptitude Software -
London

Quick apply

Job details

Full-time

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Private medical insurance
Life insurance
Referral programme

Qualifications

Management
Customer service
Project management
Bachelor's degree
Organisational skills
Communication skills
Negotiation
Time management

Full job description

As a Service Delivery Manager at Aptitude, you will be the ambassador of our Assure offering, which provides post go live support to clients, ensuring seamless delivery according to contractual obligations. You will onboard clients, manage relationships with a "Client First" attitude, and become a trusted advisor and escalation point for any issues. Your role is crucial in ensuring that SLAs and KPIs are met throughout the contract lifecycle, highlighting the value derived from our services.

What you will do:

Key Responsibilities:

Serve as the main point of contact for customers with recurring services.
Onboard and transition clients smoothly from sales/project to delivery.
Lead value-creation projects that increase usage.
Proactively manage client relationships and expectations; and ensure client satisfaction.
Identify critical success factors (CSFs) and ensure KPIs support them.
Allocate resources and manage distributed teams, including 24/7 operations.
Monitor team performance and adherence to best practices.
Conduct planning, retrospective, and review meetings with clients.
Implement process improvements and provide internal reporting.
Manage risk and ensure compliance with SOC standards.
Stay updated with relevant knowledge and skills, align with company culture, and motivate the team.

What we offer:

We’ll provide you with the opportunity to grow your expertise in an environment that supports you, your life and your career.

We’ll also offer you a competitive salary and commission, as well as the following benefits:

ShareSave scheme - ability to purchase company shares on preferential terms
Private healthcare
Income protection and group life insurance
Pension Scheme
Company Funded Health Cashplan
Employee Assistance Programme
Access to Private Dental Benefits
Flexible / hybrid working options
Enhanced Family Friendly Leave for adoption, maternity and paternity
Bike 2 Work Scheme
Employee Referral Bonus

Where you will be:

This role is based from our London office, we support hybrid working
This role also requires occasional travel in-country and/or overseas

To us at Aptitude, hybrid working means that our employees come together for 2-days per week at their local office. It’s an opportunity for our teams to collaborate, solve problems together and to be engaged and involved in the wider community of our business.

We ask employees to come into the office every Wednesday and give you the flexibility to choose your other day

3-5 years of experience in a similar role or project management capacity
Proven ability to perform under pressure and manage multiple clients.
Strong critical thinking and continual service improvement mindset.
Excellent communication, negotiation, and presentation skills.
Ability to work remotely and manage distributed teams.
Strong people management and relationship-building skills.
Flexibility to adapt to rapid business changes.
Outstanding organizational and time management skills.
High level of empathy, customer service mindset, and commercial acumen.

Quick apply

Refine Your Search

soc manager jobs jobs in london, eng

Service Delivery Manager

RSOC Supervisor

Insights Manager (12 Month FTC)

Joint International Crime Centre (JICC)- Operations Manager - National Extradition Unit (NEU)

Manager - Cybersecurity

Customer Success Manager, Growth - EMEA

Senior Intelligence Lead

Cybersecurity – Security Operations Consulting Manager

SOC Manager (Security Operations Center)

Information Security & Compliance Manager

Manager, Security Governance Risk & Compliance

Security Manager - SOC

Manager, Security Governance Risk & Compliance

Junior Operational Security Manager

Assistant Manager - Third-Party Control Assurance

Security Operations Centre (SOC) Manager

Customer Information Security Manager

Ward Clerk

Head of Investments

Enterprise Account Executive UK&I

I want to receive the latest job alerts for soc manager jobs in london, eng

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