Tech support entry level remote Work, Jobs in London, Eng (with Salaries)

IT Support Engineer (1st Line)
eMed —London
- £32,000 - £36,000 a year
- Full-time
- No degree
- In-person
- Internship
- Employee assistance programme
- Life insurance
Quick apply
1d
Officer-Central Authorities Unit (CAU)
National Crime Agency —London
- £36,057 a year
- Full-time
- Hybrid work
- Presentation skills
- In-person
- AI
- Annual leave
7d
IT Support Engineer (Onsite / Site-based)
BCN Group —London
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Annual leave
- Employee assistance programme
Quick apply
Apprentice Property Assistant (Level 3 HPM)
Castelnau —London
- £8 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Finance Data Analyst
Zilch —London
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Maths
- Work from home
- Employee assistance programme
Quick apply
Solution Consultant Lead (Remote UK)
DualEntry —London
- £100,000 - £150,000 a year
- Full-time
- Remote
- Oracle
- SQL
- Mentoring
- Annual leave
Quick apply
8d
Joint International Crime Centre (JICC)- Operations Manager - National Extradition Unit (NEU)
National Crime Agency —London
- £4,218 - £55,575 a year
- Full-time
- Hybrid work
- Presentation skills
- In-person
- Communication skills
- Annual leave
8d
CRM Operations Manager
The Barrister Group —London
- £40,000 a year
- Full-time
- Hybrid work
- Social media management
- Marketing
Quick apply
International Sales Executive - Merrell London, England United Kingdom - Remote
Wolverine Worldwide —London
- Weekend availability
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Central Authorities Unit- Senior Officer
National Crime Agency —London
- £4,218 - £45,326 a year
- Full-time
- Hybrid work
- Supervising experience
- Presentation skills
- Team management
- Annual leave
7d
Content Operations Manager
Deltatre —London
- £26,000 - £42,000 a year
- Full-time
- Microsoft Excel
- English
- Mentoring
Quick apply
2d
Designer / Developer – Accessories
Rapha —London
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
1d
Senior Officer, Targeted Intercept Operations
National Crime Agency —London
- £53,493 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- In-person
- Annual leave
8d
VP Enterprise Growth
Bright Horizons —London
- From £99,000 a year
- Full-time
- Hybrid work
- Sales
- Master's degree
- Business development
- Employee discount
Quick apply
13d
Software Engineer — Graphics & Platform
Sensat —London
- Full-time
- Hybrid work
- AWS
- C++
- JavaScript
- Annual leave
- Work from home
ADHD Prescriber/Triage
CareADHD —London
- £50,000 - £55,000 a year
- Monday to Friday
- Hybrid work
- Communication skills
Quick apply
11d
Senior Supply Planner
Wild Cosmetics —London
- Hybrid work
- Leadership
Quick apply
Engineering Manager - Content API (f/m/d)
Contentful —London
- Full-time
- Microsoft Excel
- Management
- JavaScript
- Annual leave
10d
Senior Demand Planner
Wild Cosmetics —London
- Hybrid work
- SQL
- Mentoring
- AI
Quick apply
Director of Strategic Partnerships
Zilch —London
- Full-time
- Hybrid work
- Business development
- Analysis skills
- Communication skills
- Work from home
- Employee assistance programme
Quick apply

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IT Support Engineer (1st Line)

eMed -
London

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Job details

Full-time | Internship
£32,000 - £36,000 a year
1 day ago

Benefits

Company pension
Employee assistance programme
Life insurance

Qualifications

IT support
Mac OS
Communication skills
CompTIA A+

Full job description

We are a cutting-edge digital health company revolutionising weight management by integrating GLP-1 medications with personalized, tech-driven support. Our mission is to empower individuals to achieve sustainable health outcomes through evidence-based interventions and a seamless digital experience.

We are seeking for a IT Support Engineer (1st Line) to provide front-line technical support for UK-based employees and clinicians, acting as the first point of contact for IT incidents and service requests. The role ensures a positive day-to-day technology experience while following established procedures, security standards, and escalation paths defined by the UK IT team and global IT leadership.

This position supports day-to-day operational continuity within the UK region, working under the guidance of the Manager, IT Support - UK and senior team members.

Please note: The role is office based. We are based in Euston, London. You are required to work on a rotating shift pattern within the hours of Monday to Friday 8am to 8pm, 40 hours per week.

WHAT YOU'LL WORK ON

Provide Tier 1 technical support to onsite and remote colleagues and clinicians, acting as the first point of contact for IT queries.
Log, triage, and resolve incidents and service requests via the IT service desk, escalating complex issues to Tier 2/3 colleagues as needed.
Carry out basic device setup, including provisioning, imaging, and configuration of laptops and desktops under guidance from senior engineers.
Assist with software installation, updates, and routine patching tasks.
Perform first-line checks on endpoint security alerts and escalate as required.
Provide day-to-day support to all users, escalating executive and business-critical issues to senior team members.
Carry out basic checks and troubleshooting on meeting room and collaboration technologies, escalating unresolved issues.
Respond to Priority 3 and Priority 4 incidents in line with SLAs, and assist with triage of Priority 1 and Priority 2 incidents prior to escalation.
Support technical checks across UK clinical sites under the direction of senior engineers.
Participate in rotational coverage to support remote clinicians and clinics when required.
Maintain accurate records of incidents, resolutions, and basic configurations.
Flag recurring technical issues to senior engineers and the IT Support Manager for further investigation.

WHAT WE'RE LOOKING FOR

0-2 years experience or a strong interest in supporting end users, ideally in an office or regulated environment (internship, placement, or junior role considered). No degree required.
Basic working knowledge of Microsoft 365, Windows 11, and general desktop troubleshooting.
Basic working knowledge of Google Workspace.
Willingness to learn device imaging and endpoint lifecycle processes.
Good communication skills and a customer-focused approach to supporting users of all levels.
Basic familiarity with meeting room and video conferencing platforms such as Zoom and Google Meet.

Desirable:

Entry-level IT certifications (e.g. CompTIA A+) or equivalent coursework.
Awareness of ITIL principles.
Experience with macOS.
Internal applicants are welcome and encouraged to apply.

WHAT WE OFFER

Salary: £32,000 to £36,000 pro rata
eMed flex-leave
5% employer pension contribution for 5% employee contribution
Life Insurance 4x annual base salary
Health cash plan
Employee Assistance Program
Enhanced Maternity, Paternity and Adoption pay.
Health & Wellbeing resources
Eye care voucher reimbursement (up to £20)
Up to £80 towards noise cancelling headphones

Please note that offers of employment are subject to receipt of satisfactory references and a enhanced DBS check.

WORKING AT EMED

Whether you work in one of our amazing offices, clinics or part of our remote clinician workforce, eMed is highly collaborative and fun! You'll have a chance to work in a fast-paced environment with experienced industry leaders. We have a learning environment where you can make an impact.

WHO WE ARE

At eMed our people aren't just part of a team, they're part of something bigger. We're a vibrant community of creative thinkers and doers, forging the way for a new generation of healthcare. We're only as good as our people. So, finding the best people is everything to us. We serve millions, but we choose our people one at a time…

DIVERSITY

We believe that difference inspires a better, healthier world. That's why it's at the heart of everything we do. From our people to our products, difference enriches every part of our business and creates a culture based on equality of opportunity, and in which all employees can progress their careers. We're committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, colour, religion, sex, pregnancy status, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, and any other characteristic protected by applicable law.

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Refine Your Search

tech support entry level remote jobs in london, eng

IT Support Engineer (1st Line)

Officer-Central Authorities Unit (CAU)

IT Support Engineer (Onsite / Site-based)

Apprentice Property Assistant (Level 3 HPM)

Finance Data Analyst

Solution Consultant Lead (Remote UK)

Joint International Crime Centre (JICC)- Operations Manager - National Extradition Unit (NEU)

CRM Operations Manager

International Sales Executive - Merrell London, England United Kingdom - Remote

Central Authorities Unit- Senior Officer

Content Operations Manager

Designer / Developer – Accessories

Senior Officer, Targeted Intercept Operations

VP Enterprise Growth

Software Engineer — Graphics & Platform

ADHD Prescriber/Triage

Senior Supply Planner

Engineering Manager - Content API (f/m/d)

Senior Demand Planner

Director of Strategic Partnerships

I want to receive the latest job alerts for tech support entry level remote in london, eng

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