Uk government no experience Work, Jobs in London, Eng (with Salaries)

Customer Service Advisor
City of Westminster Council —Westminster
- £34,359 - £38,637 a year
- Temporary
- Typing
2d
AI Builder, Emerging Talent - UK & Ireland Market
Salesforce —London
- Full-time
- Up to 50% travel
- Sales
- English
Field Interviewer - UK Wide opportunities
the National Centre for Social Research —London
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
Facilities Assistant (Test)
Leigh Day —London
- Full-time
- Hybrid work
- Annual leave
Retail and Post Office Assistant
UOE UK Ltd —East Finchley
- £12.76 an hour
- Part-time
- Bilingual
- Customer service
- Merchandising
- Employee discount
- Referral programme
Quick apply
1d
Immigration Caseworker
Borderless —London
- Hybrid work
Employment Specialist
Lewisham Council —London
- £44,235 - £45,852 a year
- Full-time
- Hybrid work
- Employee discount
9d
Detention Gatekeeper Caseworker
Home Office —Croydon
- £38,415 - £38,991 a year
- Weekend availability
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
8d
End Point Assessor - Apprenticeship - Supply Chain Warehouse Operative
Pearson —London
- Weekend availability
- Customer service
- Continuous improvement
- Conflict management
Programme Support Officer
Department for Science, Innovation & Technology —London
- £39,850 - £43,020 a year
- Part-time
- Hybrid work
- Administrative experience
- Presentation skills
- Continuous improvement
- Annual leave
- Employee discount
9d
Personal Assistant
HIVED —London
- Hybrid work
- Google Suite
- Administrative experience
- Organisational skills
Investigations Officer
Department for Energy Security & Net Zero —London
- £43,765 - £53,220 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
- Employee discount
6d
Graduate Marker
Pearson —London
- Temporary
- Remote
- Computer literacy
- English
- Computer skills
- Work from home
Internet Intelligence & Investigations Officer
Competition & Markets Authority —London
- £39,500 - £43,950 a year
- Part-time
- Computer literacy
- Analysis skills
- Presentation skills
- Employee assistance programme
- Employee discount
Personal Assistant
Department for Energy Security & Net Zero —London
- £34,835 - £35,710 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Presentation skills
- Annual leave
- Employee discount
7d
Deployment Strategist - UK Government
Palantir Technologies —London
- Full-time
- Travel
- In-person
- Work from home
[IOM UK] Visa Support Associate (Korean Speaking)
IOM UK —London
- From £28,800 a year
- Full-time
- Spanish
- Computer literacy
- English
Quick apply
22h
Office Coordinator
Protection Group International —London
- Microsoft Office
- Time management
- Annual leave
- Work from home
Quick apply
13d
Freelance Face to Face Interpreter - London
The Language Shop Limited —London
- In-person
- Communication skills
- Time management
Quick apply
2d
Marketing/Personal Assistant (Part Time)
Swanson Reed —London
- £20 an hour
- Part-time
- Administrative experience
- Project management

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Customer Service Advisor

City of Westminster Council -
Westminster

Apply Now

Job details

Temporary
£34,359 - £38,637 a year
2 days ago

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
Complaint handling
Customer interaction
Typing

Full job description

About Us:

THE EXTRAORDINARY STORY OF LISA’S DRIVE

Housing & Commercial Partnerships in Westminster City Council is a world of extraordinary stories. Where reactive and passionate people are dedicated to enhancing services and creating real connections.

Take Lisa for example. The impact she’s had at her contact centre is remarkable. During Covid-19, Lisa focussed on increasing the coaching and support her staff received. This led to an interaction with a grieving resident who had lost his wife. Lisa’s training allowed the Customer Service Advisor to help the resident by opening up about their own experience. The conversation was so impactful that the resident even sent flowers to say thank you. It’s no surprise that Lisa runs a multi award-winning contact centre that’s now recognised across Europe.

The Role:

As a Contact Centre Advisor, you can make your own powerful contribution. When someone gets in touch with our Housing contact centre, you’ll be the friendly person they’re glad to chat with. You’ll be the one who listens carefully to their questions and provides the answers they need. If they’re confused, you’ll provide clarity. If they’re frustrated, you’ll focus on solving their problem. Put simply: whatever kind of day they’re having when they make contact, you’ll help to make it a better one.

Ours is a modern contact centre, so you’ll manage all kinds of contact – from phone to face-to-face, from email to social media and web chat. You’ll bring the same high standards of professionalism, empathy and courtesy to all channels and every interaction. Because you’re here for customers, whether they need to make a complaint, learn something, or connect with a service. Making the most of every opportunity to develop your knowledge and skills, you’ll do your best to be the one who resolves every enquiry first time.

If you have ideas about how we can improve our processes and respond better to the changing needs of our organisation and communities, you’ll find we’re more than willing to listen to you. What’s more, we’ll help you develop and grow as part of a dynamic team where ambition, diversity and creativity are celebrated.

Please refer to the Job Description for more information.

About You:

Experience of working in a Contact Centre/Local Government or public sector environment would definitely be a bonus. We’d certainly prefer you to demonstrate experience of delivering excellent customer service in a fast-paced environment. The ability to deal patiently and calmly with challenging customers and resolve their concerns will be a real advantage.

As our contact centre is a target-driven environment, we’ll expect you to be able to prioritise your own workload productively. Good keyboard skills will equip you to keep clear and accurate records of conversations and outcomes, so we can help customers even better in the future.

Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is Our Westminster Way. To find out more about how we do this visit https://www.westminster.gov.uk/health-and-social-care/

As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.

The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.

We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.

Apply Now

Refine Your Search

uk government no experience jobs in london, eng

Customer Service Advisor

AI Builder, Emerging Talent - UK & Ireland Market

Field Interviewer - UK Wide opportunities

Facilities Assistant (Test)

Retail and Post Office Assistant

Immigration Caseworker

Employment Specialist

Detention Gatekeeper Caseworker

End Point Assessor - Apprenticeship - Supply Chain Warehouse Operative

Programme Support Officer

Personal Assistant

Investigations Officer

Graduate Marker

Internet Intelligence & Investigations Officer

Personal Assistant

Deployment Strategist - UK Government

[IOM UK] Visa Support Associate (Korean Speaking)

Office Coordinator

Freelance Face to Face Interpreter - London

Marketing/Personal Assistant (Part Time)

I want to receive the latest job alerts for uk government no experience in london, eng

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