Community service officer Work, Jobs in London, Gtl (with Salaries)

Customer Service Officer
East Midlands Railway —London
- £26,661.87 - £29,624.30 a year
- Weekend availability
- Travel
10d
Assistant Investigations & Complaints Officer
House of Commons UK Parliament —London
- £37,834 - £41,998 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
6d
Registration Support Officer - Greenwich
Step Ahead —London
- £14 an hour
- Temporary
- Customer service
- Computer literacy
- Administrative experience
Quick apply
14d
Housing Officer
Lewisham Council —London
- £40,404 - £41,637 a year
- Full-time
- Communication skills
- Employee discount
13d
Probation Officer - London Probation Service
HM Prison & Probation Service —London
- £30,001 - £50,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
Prevent Engagement Officer
Tower Hamlets —London
- £54,360 - £57,495 a year
- Communication skills
- Annual leave
4d
London Marathon Event Officer
THE NATIONAL AUTISTIC SOCIETY —London
- £27,284 - £30,000 a year
- Full-time
- Customer service
- Data analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Concierge Officer
Pinnacle Group —Bromley-by-Bow
- £29,000 - £29,741 a year
- Full-time
- English
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Security - Security Officer
BidvestNoonan —London
- £15.24 an hour
- Part-time
- IT
- Annual leave
Quick apply
Resident Engagement Officer
Lewisham Council —London
- £40,404 - £41,637 a year
- Weekend availability
- Communication skills
- Employee discount
11d
Security Bench Officer
BidvestNoonan —London
- £15.70 an hour
- Part-time
- Computer literacy
- Communication skills
Quick apply
Supported Housing Officer
Places for People —London
- £35,000 a year
- IT
- Communication skills
- Annual leave
- Employee discount
Security - Relief Security Officer
BidvestNoonan —London
- £15.91 an hour
- Part-time
- IT
- Annual leave
Quick apply
Engagement and Enrolment Officer
AKG (UK) Learning Ltd —London
- Up to £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Social media management
- Health & wellbeing programme
- Work from home
Quick apply
13d
Housing Officer
Rhythmic Care UK Ltd —London
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Sick pay
Quick apply
3d
10hours part time Security - Security Officer
BidvestNoonan —London
- £13.85 an hour
- Part-time
- University
- IT
- Annual leave
Quick apply
Security - Support Officer
BidvestNoonan —London
- £14.80 an hour
- Full-time
- Communication skills
- Employee discount
Quick apply
Education Officer
Tower Hamlets —London
- £50,175 - £53,319 a year
- School
- Annual leave
3d
Placement Officer
University of East London —London
- £35,453 - £38,827 a year
- University
- Organisational skills
- Communication skills
3d
Income Collection Officer
Pinnacle Group —Holborn
- £19.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply

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Customer Service Officer

East Midlands Railway -
London

Apply Now

Job details

Permanent
£26,661.87 - £29,624.30 a year
10 days ago

Benefits

Cycle to work scheme
Company pension
Free or subsidised travel

Full job description

Join us as we keep the East Midlands moving.

At East Midlands Railway (EMR), we’re proud to be One Team. Every day, our people help create a safe, reliable, and welcoming railway for the communities we serve. With over 2,600 colleagues, we know our success comes from the passion, talent, and diversity of our teams — especially those on the frontline of customer service.

We’re nine-times accredited as a Top Employer and hold Gold status for Inclusive Employers Standards. Whoever you are, and whatever your background, we want you to feel confident bringing your authentic self to work.

Become the friendly face of St Pancras International

We’re recruiting Customer Service Officers for future opportunities at London St Pancras.

If you enjoy helping people, staying calm under pressure, and being part of a supportive, fast-paced team — this could be the role for you.

What you’ll do
Dispatch trains safely and on time — keeping services punctual and following all safety procedures.
Support customers throughout their journey — offering clear, friendly, and reassuring guidance.
Assist with station security — taking part in searches and keeping the station safe for everyone.
Be visible and proactive — offering help before passengers even need to ask.
Help with boarding and alighting — supporting passengers of all ages and abilities.
Shifts

You’ll work a rotating shift pattern, with start times from 5:00am and finish times up to around 12:30am, including some evenings and weekends. A shift allowance is paid in addition to your basic salary.

Full safety-critical training is provided. Offers are subject to passing a medical assessment (including drugs and alcohol screening and colour vision testing).

Why choose EMR?

Alongside joining a brilliant team at a world-class station, you’ll receive:

Free travel on the EMR network
Up to 75% discounted travel across the wider rail industry
Friends & Family discounted travel
Defined benefit railway pension
Access to our employee benefits portal
Cycle to Work scheme
… and much more.

Ready to apply?

Submit your online application and upload your CV.
As EMR uses a blind screening process, please remove any personal details — including your name — from your CV.

Successful candidates will join our talent pool for up to 12 months. If a vacancy arises in that time, we’ll contact you directly with an offer — no need to reapply.

Please note - when you join the team at St Pancras you'll start as a Customer Service Officer - General Purpose Relief which means that you will cover the platform and gateline when we have holidays, which means that you wont know your shift pattern until the Thursday before.

What do I do if I have questions before applying?

Why not Join us at on an Information Session, where we’ll share an overview of the role, example shift pattern, outline expectations, and give interested candidates the opportunity to ask questions before applying.
The session will take place on Tuesday 14th July at 4.30pm on Microsoft Teams. Please register your interest for the session via the link below no later than the 13th July
London St Pancras Customer Service Officer Information Session – Fill in form

Please note that registering for the information session is not your application for the role.

A workplace where everyone belongs

We’re committed to building a workforce that represents the communities we serve. We are currently under-represented by women and people from ethnic minority backgrounds, and we actively encourage applications from these groups. We’re passionate about creating a culture where everyone feels valued, supported, and able to thrive.

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We welcome applicants from diverse backgrounds, we promote equal opportunities for all. East Midlands Railway is a non-discriminatory employer committed to the recruitment and promotion of all on the basis of ability and merit irrespective of disability, race, gender, health, social class, sexual preference, marital status, nationality, religion, employment status or age. We’ll treat your application fairly and assess you for the job based on merit and skills.

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community service officer jobs in london, gtl

Customer Service Officer

Assistant Investigations & Complaints Officer

Registration Support Officer - Greenwich

Housing Officer

Probation Officer - London Probation Service

Prevent Engagement Officer

London Marathon Event Officer

Concierge Officer

Security - Security Officer

Resident Engagement Officer

Security Bench Officer

Supported Housing Officer

Security - Relief Security Officer

Engagement and Enrolment Officer

Housing Officer

10hours part time Security - Security Officer

Security - Support Officer

Education Officer

Placement Officer

Income Collection Officer

I want to receive the latest job alerts for community service officer in london, gtl

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