Field service analyst Work, Jobs in London, Gtl (with Salaries)

Application Support Analyst
Petroineos Trading Limited —London
- Full-time
- Hybrid work
- No degree
- Gym membership
Quick apply
14h
Application Support Analyst
Scotiabank —London
- Weekend availability
- Computer Science
- Sales
- Maintenance
- Flexible schedule
Trust and Safety Analyst
Twitch UK Ltd. - E32 —London
- Weekend availability
- Data analysis skills
- SQL
- AWS
- Annual leave
- Employee discount
5d
AML Transaction Monitoring Analyst
Teya —London
- Full-time
- Analysis skills
- Case management
- Communication skills
Analysts
IMPOWER Consulting —London
- From £40,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Annual leave
Customer Support Specialist
ZELP —London
- Full-time
- Hybrid work
- English
- Analysis skills
- Organisational skills
Quick apply
8d
Field Service Specialist
MCIM —London
- Military
- Travel
- Communication skills
Transformation Business Analyst
Fluidone —London
- £50,000 - £60,000 a year
- Microsoft Excel
- Computer Science
- Analysis skills
- Employee assistance programme
Quick apply
Lead Analyst - Total Service (Operations)
Wise Australia Investments —London
- £75,000 - £115,000 a year
- SQL
- Maths
- IT
12d
Junior Risk Monitoring Analyst (100% Remote - CET Timezone)
Bitfinex —London
- Full-time
- Remote
- SQL
- Bachelor's degree
- Communication skills
Senior Protective Intelligence Center Analyst
Crisis24 —London
- Weekend availability
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Lead Analyst, Customer Service Analytics
Angi —London
- £81,000 - £110,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Salesforce
Quick apply
Digital Forensic Analyst
QCC Global —London
- Full-time
- IT
Associate Product Support Analyst
Xelix —London
- £35,000 - £44,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Bachelor's degree
- Annual leave
- Employee discount
Quick apply
LIMS Implementation Specialist
Magentus —London
- £45,000 - £55,000 a year
- Hybrid work
- Laboratory experience
- Annual leave
- Employee assistance programme
Business Analyst
Amaris Consulting —London
- PMP
- Master's degree
- Analysis skills
Associate Data Analyst
CDP Global —London
- £27,265 - £34,082 a year
- CRM software
- Azure
- DevOps
- Employee assistance programme
Sr Field Service Specialist
MCIM —London
- Military
- Travel
- Communication skills
14d
Data Analyst
CDP Global —London
- £32,157 - £40,197 a year
- Hybrid work
- CRM software
- Azure
- DevOps
- Employee assistance programme
Analyst, Human Capital & Skills, Energy
European Bank for Reconstruction and Development —London
- Microsoft Excel
- Data analysis skills
- English
13d

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field service analyst jobs near london, gtl

Application Support Analyst

Petroineos Trading Limited -
London

Quick apply

Job details

Permanent | Full-time
14 hours ago

Benefits

Company pension
Private medical insurance
Gym membership

Qualifications

Disaster recovery
Application support

Full job description

Description

Petroineos comprises trading and refining joint ventures between PetroChina International (London) Company Limited and INEOS. Established in 2011, Petroineos is one of Europe’s leading International Integrated Energy Trading Companies.

In addition to third-party trading, Petroineos Trading's key functions include the supply of Crude Oil to Petroineos and PetroChina refineries and the arrangement of the sale and distribution of the various products that are produced from the refineries. Products traded by Petroineos include both Crude Oil and Refined Oil Products.

Reporting to the Application Support Manager, the main purpose of this role is to protect and maintain the production environment of PITL trading systems, primarily Openlink Endur, Amphora Symphony, Planlogic EoS, credit cube and MarketView. The Application Support Analyst will ensure that these systems are available and functioning in line with business expectations, running End of Day processes as well as implementing auditable processes and improvements to continually improve customer service.

Key Responsibilities

Provide technical, and where possible, functional support for IT Managed applications to investigate and attempt to resolve production issues.
Log and manage incidents through to resolution, including reporting and regular pro-active communication with end users.
Where required escalate and ensure tracking and resolution of issues by 3rd line support (internal and 3rd parties)
Understand the level of service and availability associated with each system (SLA’s) and strive to achieve this
Ensure releases and changes are adequately managed, are correctly documented and have a sufficient roll back plan.
Develop production support infrastructure, processes and procedures to improve the quality of service
Clearly understand levels of support and boundaries of support for new software from delivery projects, ensuring projects provide adequate handover
Develop and maintain clear documentation explaining how to resolve key software issues, this documentation should be continually refined as the product beds into its production use.
Manage end of day application processes
For specific systems, enter approved master data in to system (following business approval).
Where required provide support in the fail over to disaster recovery environment

Skills, Knowledge and Expertise

Degree or equivalent qualification in a relevant field preferred
Understanding of ETRM systems ideally Openlink Endur, Amphora Symphony and/ or Planlogic EoS
Understanding of core trading processes
Proven ability to work within a team and drive improvements
Adapt to and manage the changing priorities of the business, set realistic expectations and deliver to these expectations

Benefits

The role offers a competitive salary commensurate with experience, as well as the opportunity to be awarded discretionary bonuses based on performance and a comprehensive benefits package including private medical insurance, travel insurance and dental insurance, gym reimbursement scheme, 10% contributory pension scheme, and 25 day yearly holiday allowance.

About Petroineos Trading Limited

Petroineos Trading Limited comprises trading and refining joint ventures between PetroChina International (London) Company Limited and INEOS. Established in 2011, Petroineos is one of Europe’s leading International Integrated Energy Trading Companies.

Our highly experienced teams trade a comprehensive range of energy products, supported by a network of professional teams across the globe, enabling our customers to benefit from our ability to leverage our shareholders’ global network. Trading is carried out by three divisions: Crude, Refined Products, and Low Carbon Solutions.

To discover more about the company, click here.

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Refine Your Search

field service analyst jobs in london, gtl

Application Support Analyst

Application Support Analyst

Trust and Safety Analyst

AML Transaction Monitoring Analyst

Analysts

Customer Support Specialist

Field Service Specialist

Transformation Business Analyst

Lead Analyst - Total Service (Operations)

Junior Risk Monitoring Analyst (100% Remote - CET Timezone)

Senior Protective Intelligence Center Analyst

Lead Analyst, Customer Service Analytics

Digital Forensic Analyst

Associate Product Support Analyst

LIMS Implementation Specialist

Business Analyst

Associate Data Analyst

Sr Field Service Specialist

Data Analyst

Analyst, Human Capital & Skills, Energy

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