Membership manager Work, Jobs in London, Gtl (with Salaries)

Membership Officer
Brown & Brown Europe —Borehamwood
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee stock ownership plan
- Referral programme
Quick apply
21h
Membership Manager
Loulou Groupe —London
- Hospitality
- Project management
- Organisational skills
Partnership Manager
Safer Business Network Ltd —London
- £43,250 a year
- Full-time
- Hybrid work
- Management
- Business development
- Supervising experience
- Annual leave
Quick apply
7d
Assistant Librarian (Open Access)
University of East London —London
- £35,453 - £38,827 a year
- University
2d
Assistant Membership Manager
Work.Life —London
- £30,000 a year
- Full-time
7d
Partnerships Associate
Juno —London
- £28,000 a year
- Full-time
Quick apply
Membership & Appeals Manager
English National Opera —London
- £38,000 a year
- Weekend availability
- Hybrid work
- English
- Analysis skills
- Organisational skills
9d
Trainee Manager
CLOUT COMMUNICATIONS LTD —London
- £25,000 - £35,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Gym membership
Quick apply
7d
Store Manager
Aldi —London
- Up to £69,000 a year
- Annual leave
Experience & Engagement Manager
Virgin Active —London
- £36,582 a year
- Weekend availability
- Annual leave
- Employee discount
Membership Network Manager (13-month FTC)
The Law Society —Chancery Lane Station
- £49,230 a year
- Hybrid work
Host - Westfield Studios
Gymbox —London
- £12.96 an hour
- Part-time
- Hospitality
Quick apply
10d
Marketing Manager - Membership Acquisition
PEI Group —London
- Bachelor's degree
- Marketing
8d
Club Manager Westfield Studios (40 hours)
Gymbox —London
- £35,000 - £40,000 a year
- Full-time
Quick apply
9d
Exams Manager
Royal College of Physicians —London
- £38,429 a year
7d
Sales Membership Manager
Virgin Active —Bromley
- Full-time
- Management
- Sales
- Organisational skills
- Annual leave
- Employee discount
11d
Relief Hostel Manager/Service Manager (12 months Fixed Term)
LHA London Ltd —London
- £37,500 - £40,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Management
- Health & wellbeing programme
- Annual leave
Quick apply
13h
Exams Coordinator
Royal College of Physicians —London
- £30,962 a year
7d
Events Manager
Ciarb —London
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Management
- Project management
- Mentoring
- Annual leave
- Employee assistance programme
Operations Managers
Jobs In. Fitness —London
- £45,000 - £55,000 a year
- Weekend availability
- Hospitality
- Organisational skills
- Leadership
Quick apply
3d

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Membership Officer

Brown & Brown Europe
Borehamwood

Quick apply

Job details

Permanent | Full-time
21 hours ago

Benefits

Company pension
Employee stock ownership plan
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
English
Microsoft Office

Full job description

Reports to: Membership Team Lead

Working pattern: Permanent office-based / Office-based with optional rotational remote working in line with divisional needs

Main job purpose: To process new and renewal membership JCCP and CRS memberships, carrying out full risk assessments where appropriate, along with dealing with email and telephone enquiries and providing support to the wider Membership team as required.

Responsibility and accountability (main focus on JCCP and CRS but covering for other membership schemes):

Responsible for answering the telephone and leaving system notes for each call where appropriate
Responsible for dealing with membership and other emails being sent to the info and admin mailboxes, including forwarding emails to relevant persons
Be the first point of contact (by email, post and telephone) for Members and prospective Members including; making sure welcome packs are sent in the post and responding to emails in line with company SLAs
Respond to all Member, consumer and other interested/relevant party (email, post and telephone) membership enquiries within agreed timescales
Chase abandoned registrations, other leads and Members who require renewing and/or emails received and phone calls
Deal with cancellation, refund and any membership amendment requests
Deal with all onboarding arrangements with JCCP partner organisations
Communicate with JCCP executive on various issues raised including arranging and diarising for executive and other JCCP meetings
Updating JCCP website as required
Attend trade shows and other events on behalf of JCCP or other brands as and when required
Develop and maintain knowledge of what is happening in the cosmetic market generally and particularly with JCCP members and prospective members
Provide other reasonable assistance to the rest of the Membership Team as required
When required take minutes at meetings, ensuring they are typed up and distributed in a timely manner whilst ensuring confidential and/or sensitive information is kept secure.

Personal responsibilities:

Adhere to all HFIS and Brown and Brown (Europe) policies and procedures
Act in line with HFIS company values at all times
Complete all allocated regulatory topics (My Learning) within specified deadlines each year
Make sure all Company security procedures, as detailed in the Personal Information Security Policy, are followed and any areas of concern are notified to your line manager

Experience, knowledge and skills needed:

An excellent level of English and mathematical skills is essential
Excellent customer service skills with an excellent telephone manner and the ability to communicate clearly and precisely
Extensive knowledge of working in a multi-channel contact centre environment
Excellent attention to detail ensuring that high standards of quality are consistently maintained
Relevant and appropriate knowledge of the Terms of Reference (following training)
Ability to work within a team environment and to co-operate with team members thereby building effective working relationships
Sound knowledge of Microsoft Office packages including Excel, Word and PowerPoint and the ability to learn new systems and processes as required
Drive and self-determination with the ability to find and implement solutions to problems
Ability to plan and organise making effective use of time and resources

Benefits:

Company pension
Employee stock ownership plan
On-site parking
Referral programme
Sick pay

Work Location: Hybrid remote in Borehamwood

Quick apply

Refine Your Search

membership manager jobs in london, gtl

Membership Officer

Membership Manager

Partnership Manager

Assistant Librarian (Open Access)

Assistant Membership Manager

Partnerships Associate

Membership & Appeals Manager

Trainee Manager

Store Manager

Experience & Engagement Manager

Membership Network Manager (13-month FTC)

Host - Westfield Studios

Marketing Manager - Membership Acquisition

Club Manager Westfield Studios (40 hours)

Exams Manager

Sales Membership Manager

Relief Hostel Manager/Service Manager (12 months Fixed Term)

Exams Coordinator

Events Manager

Operations Managers

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