Operational manager Work, Jobs in London, Gtl (with Salaries)

Operational Key Account Manager
CEVALogistics —London
- Full-time
- Communication skills
- Annual leave
- Employee discount
Operational Resilience and Readiness Manager
AXA —Redhill
- £60,000 - £75,000 a year
- Leadership
- Communication skills
- Employee discount
14d
Customer Service Manager
Restore PLC —Dartford
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
PMO Manager
Imperial College London —South Kensington
- £57,785 - £69,365 a year
- Full-time
- Analysis skills
- Organisational skills
- Agile
- Annual leave
International Strategy & Operations Manager, Logistics
Whatnot —London
- £131,000 - £175,000 a year
- Full-time
- Remote
- Data analysis skills
- SQL
- Analysis skills
- Work from home
Operations Manager
Creative Car Park Ltd —London
- £50,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
Quick apply
14d
Customer Operations Manager
Hearst Media Services —London
- £50,000 a year
- Full-time
- Customer service
- Analysis skills
- Employee discount
Operational Resilience Vetting Administrator
London Fire Brigade —London
- £36,723 - £44,085 a year
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Employee discount
11d
Onboarding Manager (Site Implementation)
Hozah —Croydon
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Project management
- Contracts
- Software development
Quick apply
6d
Assistant Manager - Operations
Britmax Technologies —Fulham
- £30,589.67 - £58,478.73 a year
- Full-time
- Management
- Supervising experience
- In-person
Quick apply
Reception Manager
Portico Corporate Reception Management —London
- £47,500 a year
- Full-time
- Hospitality
- Accounting
- Front desk
- Annual leave
- Life insurance
Quick apply
6d
Operational Resilience and Business Continuity Manager
Foresters Financial —Bromley
- Up to £70,000 a year
- Full-time
- Financial services
- Annual leave
- Work from home
Delivery Manager
HM Courts & Tribunal Service —Watford
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee discount
6d
Lead, Operational Excellence & Transformation Manager (12 Month FTC)
McLaren Racing —Woking
- Full-time
- Hybrid work
- Continuous improvement
- Life insurance
Quick apply
Operational Manager
Ultramax Batteries —London
- £35,000 - £65,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
Quick apply
Process & Operational Excellence Delivery Manager
Arch Capital Group Ltd. —London
- Full-time
- Presentation skills
- Continuous improvement
- Organisational skills
Operational Resilience Manager
Haleon —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- SharePoint
Operational Support Manager
M Group —London
- Microsoft Office
- Time management
- Annual leave
- Employee assistance programme
11d
Client Services Manager
PH CONSULTATION UK LTD —Canary Wharf
- £50,000 - £55,000 a year
- Full-time
- Microsoft Office
- Business development
- Bachelor's degree
Quick apply
4d
Process Improvement Programme Manager
Wellcome Trust —London
- £76,880 - £96,100 a year
- Continuous improvement
- In-person
14d

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operational manager jobs near london, gtl

Operational Key Account Manager

CEVALogistics -
London

Apply Now

Job details

Full-time

Benefits

Annual leave
Company pension
Discounted gym membership
Employee discount

Qualifications

Logistics
Account management
Communication skills

Full job description

583537

London Heathrow, GB

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Operational Key Account Manager

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

CEVA Logistics are seeking a Operations Key Account Manager (OKAM), to be responsible for managing key customer relationships within our Aerospace sector, overseeing the operational delivery of services across Air and Ocean freight. Reporting directly to the Business Unit Director, this role ensures service excellence, drives continuous improvement, and supports account growth by working closely with operational, commercial and customer teams across the network.

WHAT ARE YOU GOING TO DO?

As an OKAM, you will take ownership of operational performance for assigned Aerospace accounts, ensuring all services are delivered in line with agreed KPIs and contractual requirements. You will act as the primary escalation point for customer and supplier queries, ensuring issues are resolved efficiently and service levels are maintained. You will also oversee data quality and reporting accuracy, ensuring performance insights are reliable and actionable.

You will support commercial activities by contributing to RFQs, working closely with Account Managers, Tender Management and Pricing teams to capture customer requirements, support new traffic opportunities and maintain accurate rate cards. You will partner with operational teams across the network to ensure customer SOPs are clearly understood and consistently applied, maintaining high service standards across all locations. You will also coordinate customer service delivery, ensuring alignment across all departments involved in the account.

A key part of the role involves supporting customer business reviews, including monthly, quarterly and annual meetings, where you will present operational performance, identify improvement opportunities and contribute to future strategy. Drive continuous improvement by identifying optimisation opportunities across routing, processes and suppliers, and leading internal workshops to enhance service capability in line with customer and market requirements.

WHAT ARE WE LOOKING FOR?

To be successful in this role, you will have strong experience in freight forwarding or logistics operations, with exposure to air and ocean freight and a good understanding of customer account management. You will have a proven ability to manage operational performance, work with KPIs, and drive service improvements within a customer‑focused environment. Experience working with aerospace customers or within regulated industries would be highly advantageous.

Strong stakeholder‑management skills are essential, as you will be working with customers, internal teams, suppliers and senior leadership. You will be confident handling escalations, influencing outcomes and building long‑term relationships. You will be commercially aware, able to support pricing activities, identify growth opportunities and contribute to continuous improvement initiatives. A proactive, analytical and solution focused mindset is key, alongside strong communication skills and the ability to manage multiple priorities in a fast‑paced environment.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status.
Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland.

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Refine Your Search

operational manager jobs in london, gtl

Operational Key Account Manager

Operational Resilience and Readiness Manager

Customer Service Manager

PMO Manager

International Strategy & Operations Manager, Logistics

Operations Manager

Customer Operations Manager

Operational Resilience Vetting Administrator

Onboarding Manager (Site Implementation)

Assistant Manager - Operations

Reception Manager

Operational Resilience and Business Continuity Manager

Delivery Manager

Lead, Operational Excellence & Transformation Manager (12 Month FTC)

Operational Manager

Process & Operational Excellence Delivery Manager

Operational Resilience Manager

Operational Support Manager

Client Services Manager

Process Improvement Programme Manager

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