Patient services manager Work, Jobs in London, Gtl (with Salaries)

Relationship Manager
Acacium Group —London
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
Employee Relations Manager
Guy's and St Thomas' NHS Foundation Trust —London
- £58,133 - £65,261 a year
- Full-time
- Management
- Human resources
2d
Head of CS - Under 18s Services
CareADHD —Canary Wharf
- £55,000 - £60,000 a year
- Hybrid work
- Sales
- Leadership
Quick apply
Senior Patient Pathway Coordinator -DWLO
King's College Hospital NHS Foundation Trust —London
- £38,488 - £46,852 a year
- Full-time
4h
Manager - Patient Experience Data
IQVIA —London
- Full-time
- Remote
- Project management
- IT
- Time management
3d
Practice Manager
Penrose Health —London
- £50,000 - £60,000 a year
- Full-time
Quick apply
Health and Safety Manager
London Ambulance Service NHS Trust —London
- £58,133 - £65,261 a year
- Full-time
6d
RTT and Validation Performance Manager
Homerton Healthcare NHS Foundation Trust —London
- £66,274 - £73,496 a year
- Full-time
- Nursing home
- Communication skills
3d
Patient Access Lead
The London Clinic —London
- £38,000 a year
- Weekend availability
- Customer service
- Leadership
- Communication skills
- Employee discount
6d
Administration Manager
Imperial College Healthcare NHS Trust —London
- £38,488 - £46,852 a year
- Full-time
- Patient care
6d
Urgent & Emergency Care General Manager
Imperial College Healthcare NHS Trust —London
- £103,102 - £117,560 a year
- Full-time
13d
Medical Information Client Manager / Team Lead
EVERSANA —London
- Full-time
- Remote
- English
- Microsoft Office
- Project management
Quick apply
Director of Operations
Guy's and St Thomas' NHS Foundation Trust —London
- £88,250 - £100,355 a year
- Weekend availability
4h
Lead Midwife for Quality Governance, Assurance & Compliance
Chelsea and Westminster Hospital NHS Foundation Trust —London
- £75,328 - £86,114 a year
- Full-time
- Gym membership
4h
Multi-site Clinic Manager
EuroEyes Laser Eye Clinic —London
- £60,000 - £70,000 a year
- Full-time
- Management
- Project management
- Human resources
- Annual leave
- Employee discount
Quick apply
Private Patient Administration Officer
The Royal Marsden NHS Foundation Trust —Wallington
- £32,199 - £34,876 a year
- Full-time
- Phone etiquette
- Communication skills
3d
Specialist Clinician
North London NHS Foundation Trust —London
- £58,133 - £65,261 a year
- Full-time
- Annual leave
4h
Senior Communications Manager
West London NHS Trust —London
- £63,665 - £70,887 a year
- Full-time
2d
Site Operations Manager
Penrose Health —London
- Full-time
Quick apply
Highly Specialist Child & Adolescent Psychotherapist
Whittington Health NHS Trust —London
- £66,274 - £73,496 a year
- Part-time
- Teaching
4h

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patient services manager jobs near london, gtl

Relationship Manager

Acacium Group -
London

Quick apply

Job details

Permanent | Full-time

Benefits

Employee assistance programme

Qualifications

Presentation skills
Leadership
Communication skills
Negotiation

Full job description

We’re Hiring!

Relationship Manager

Bank Partners (part of Acacium Group)

Full Time, Permanent

Hybrid working style- 4 days at Whittington Hospital N19 5NF

Competitive salary plus an exciting bonus to boost your earnings!

We’re excited to be recruiting for a Relationship Manager to join our Bank Partners team. This is a fantastic opportunity for someone with strong relationship management, operational leadership, and stakeholder engagement skills to play a key role in driving performance and strengthening our partnership with Whittington Hospital.

This is a highly visible, operationally focused role where you’ll work across all levels of the Trust, building strong and lasting relationships with frontline teams, operational managers, and senior stakeholders alike. You’ll act as the face of Bank Partners on-site, ensuring a collaborative partnership approach while delivering an exceptional service that supports patient safety and workforce performance.

You’ll take ownership of day-to-day operational delivery and contract performance, ensuring targets and gross margin are achieved while identifying opportunities for service improvement, growth, and greater workforce efficiency.

Part of Acacium Group, Bank Partners is one of the UK’s leading NHS staff bank providers. If you’re passionate about delivering high-quality service, building trusted partnerships, and making a real impact within the NHS, we’d love to hear from you. Join our team and benefit from a supportive family of colleagues in an environment where your personal growth really matters.

About the Role

In this role, you will:

Build and maintain strong working relationships across all levels of Whittington Hospital, from frontline teams through to senior leadership
Act as the on-site lead for Bank Partners, increasing visibility, engagement, and collaboration across the Trust
Work closely with our Service Delivery Centre to drive service improvements, ensuring operational priorities, workforce planning, and delivery remains aligned with the needs of the Trust
Oversee the operational delivery of the contract, ensuring a high-quality, responsive, and efficient service
Take ownership of contract performance, including delivery against targets, KPIs, and gross margin
Identify opportunities for growth, service improvement, and operational efficiencies
Present performance updates, insights, and recommendations to stakeholders on a regular basis
Lead, develop, and support a team of on-site Business Partners and Coordinators
Manage escalations effectively and build confidence through proactive problem-solving and communication

What You’ll Bring

We don’t expect perfection. If most of this sounds like you, we’d love to hear from you:

Strong relationship-building skills with the ability to engage confidently across all staff levels
Experience managing operational service delivery in a fast-paced environment
Excellent communication, negotiation, and presentation skills
Commercial awareness, with the ability to drive performance and identify growth opportunities
A proactive, visible, and solutions-focused approach
Experience managing stakeholders, handling escalations, and building trusted partnerships
The ability to lead, motivate, and develop high-performing teams

Why Join Us?

Your work will directly shape decisions that improve our services.
You’ll help us maximise value by ensuring data quality.
You’ll be part of a supportive team where new ideas are welcomed.
You’ll have opportunities to learn, grow, and develop your skills.

Your Benefits

Pensions scheme, free mortgage broker service & life assurance
Wellbeing Benefits - Employee Assistance Programme. Digital Health & Wellbeing App. Mental, Social, Physical & Financial Workshops
Recognition Benefits. Long Service awards, Exceptional performance awards & Increasing holiday allowance
Discounts. Shopping, lifestyle & cinema discounts

Experience We’re Looking For

If you don’t meet every requirement but believe you’d be a strong fit, please apply anyway, we value diverse experiences.

Ability to build and maintain strong relationships with clients and internal stakeholders.
Analytical mindset
Strong stakeholder management skills, with confidence presenting to senior audiences
Experience managing or leading teams

Inclusion & Accessibility

We are committed to creating a truly inclusive and diverse workplace where everyone feels valued, respected, and able to thrive. As an age-friendly and disability-confident employer, we welcome applications from people of all backgrounds, communities and ages, recognising unique skills, experience and perspectives individuals bring at every stage of their career. Guided by our core value of Putting People First, we are committed to fostering an inclusive culture and will consider flexible working options and reasonable adjustments wherever possible to suit individual needs.

Quick apply

Refine Your Search

patient services manager jobs in london, gtl

Relationship Manager

Employee Relations Manager

Head of CS - Under 18s Services

Senior Patient Pathway Coordinator -DWLO

Manager - Patient Experience Data

Practice Manager

Health and Safety Manager

RTT and Validation Performance Manager

Patient Access Lead

Administration Manager

Urgent & Emergency Care General Manager

Medical Information Client Manager / Team Lead

Director of Operations

Lead Midwife for Quality Governance, Assurance & Compliance

Multi-site Clinic Manager

Private Patient Administration Officer

Specialist Clinician

Senior Communications Manager

Site Operations Manager

Highly Specialist Child & Adolescent Psychotherapist

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