Senior operations officer Work, Jobs in London, Gtl (with Salaries)

Senior Admissions Officer (Applicant Enquiries)
University College London —London
- £43,981 - £52,586 a year
- Full-time
- Annual leave
- Employee assistance programme
8d
Senior Admissions Officer
Regent College London —London
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Continuous improvement
Quick apply
Senior AV and IT Support Officer
University College London —London
- £43,981 - £52,586 a year
- Full-time
- Agile
- IT
- Annual leave
- Employee assistance programme
8d
Strategic Account Manager
UniTrust —London
- £62,000 a year
- Full-time
- Customer service
- Presentation skills
- Organisational skills
- Employee assistance programme
- Sick pay
Quick apply
Senior Recruitment Support Officer
Brunel University —London
- £41,292 - £52,761 a year
- Hybrid work
- Management
- Microsoft Office
- Administrative experience
- Annual leave
1d
Head of Estates Operations
British Transport Police —London
- £72,436.28 a year
- Full-time
- Engineering
- Leadership
- Communication skills
- Annual leave
- Gym membership
Quick apply
Senior Information Governance Officer
Surrey County Council —Woking
- From £38,090 a year
- Hybrid work
- Microsoft Outlook
- IT
- Communication skills
- Annual leave
- Employee assistance programme
6d
Head of Record Review Team
Ministry of Justice —London
- £40,001 - £60,000 a year
- Part-time
- Hybrid work
- Management
- Project management
- Presentation skills
- Annual leave
- Employee discount
Events Logistics and Operations Officer
London Borough of Havering —Romford
- £43,680 - £48,003 a year
- Weekend availability
- Social media management
- Microsoft Office
- Organisational skills
- Annual leave
3d
Senior Makerspace Manager
Cresconova Labs —Chelsea
- £35,000.00 - £47,517.67 a year
- Full-time
- Engineering
- Master's degree
- Working with children
Quick apply
Senior Front of House Security Officer
UniTrust —Hammersmith
- £14.47 an hour
- Full-time
- Contracts
- Employee assistance programme
- Sick pay
Quick apply
14d
First Officer /Senior First Officer – Airbus
Virgin Atlantic —Hounslow
- Military
- English
- Leadership
- Annual leave
- Employee assistance programme
Senior Enrolment Officer
Regent College London —London
- £34,000 a year
- Full-time
- CRM software
- Customer service
- Mentoring
Quick apply
7d
Senior Housing Manager
Pinnacle Group —London
- £39,000 - £41,000 a year
- Customer service
- Analysis skills
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
13d
Senior Project Officer - IHR Strengthening Project (IHR-SP)
UK Health Security Agency —London
- £46,310 - £52,113 a year
- Part-time
- Hybrid work
- Project management
- Presentation skills
- Travel
6d
Head of Finance
The Royal Household —London
- £80,000 a year
- Full-time
- Microsoft Excel
- Travel
- Accounting
- Annual leave
- Employee discount
Officer, Logistics & Project Management
Malala Fund —London
- £58,400 - £66,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Travel
Quick apply
Senior Admissions Officer (Undergraduate)
Royal Veterinary College —King's Cross
- £35,311 - £40,528 a year
- Full-time
- Communication skills
- Annual leave
- Work from home
2d
Head of Customer Operations and Insight
Driver and Vehicle Standards Agency —Yeading
- £69,501 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
3d
Senior Internal Communications Officer
Felix —London
- £34,000 - £36,000 a year
- Full-time
- Hybrid work
- Communication skills
9d

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senior operations officer jobs near london, gtl

Senior Admissions Officer (Applicant Enquiries)

University College London -
London

Apply Now

Job details

Full-time | Fixed term contract
£43,981 - £52,586 a year
8 days ago

Benefits

Cycle to work scheme
On-site gym
Season ticket loan
Annual leave
Company pension
Employee assistance programme

Qualifications

Haskell

Full job description

Ref Number

B01-05592

Professional Expertise

Student Recruitment and Admissions

Department

Vice-President (Operations) (B01)

Location

London

Working Pattern

Full time

Salary

£43,981-£52,586

Contract Type

Fixed-term

Working Type

Hybrid

Available for Secondment

Yes

Closing Date

22-Jul-2026

About us

The Admissions team is responsible for all admissions to UCL’s Undergraduate, graduate taught, research, teacher training and affiliate programmes. It handles approximately 170,000 applications per cycle. The Admissions function is critical in ensuring that UCL secures the desired number of students to meet UCL’s aspirations in terms of securing and maintaining a well-qualified, balanced student body and associated tuition fee income.

About the role

We are seeking to recruit a Senior Admissions Officer (Applicant Enquiries) to work in our centralised admissions team on a fixed term maternity cover basis, covering enquiries regarding applications for undergraduate (UG), graduate (PG), teacher training (ITE) and affiliate study. Duties will include: Jointly managing a team of applicant Enquiries staff on a day to day basis; Working to develop the Applicant Enquiries Centre and associated work flows and processes, being led by best practice in the field of enquiries; providing ongoing training, documentation and supervision to staff on handling enquiries and the use of UCL’s enquiries CRM system; running reports and ensuring prompt responses to enquiries within agreed service standards; monitoring and auditing enquiry responses to ensure consistency and accuracy; rota-ing service provision in the Student Recruitment and Admissions Hub and telephone service; monitor trends in enquiries and ensure development and updating of relevant FAQs and websites; reporting to manager any trends or issues to be resolved; liaising with relevant stakeholders and departments (Accommodation, Student Recruitment etc.) to ensure accuracy of information and best possible customer service is provided; to respond to complaints from applicants regarding service provision; to act as a champion for the Admissions enquiries CRM system, including system testing and assisting in training and support of admissions administrators and tutors; developing expertise in the Admissions enquiries CRM system, UCL’s phone system (Genesys) and the UCLSelect application database; to assist the Undergraduate Admissions Managers with setting up and delivering the phone system and staffing for A level results day; to handle applicant enquiries by telephone, post, email, web chat and in person; other duties commensurate with the role (see job description) The role is available until the 18th August 2027 or the return of the original postholder, whichever is sooner. If you have any queries about the role, please contact Tom Haskell at: [email protected] Please note, this role does not meet the requirements for visa sponsorship, so you must have the unrestricted right to work in the UK to be successful.

About you

The post-holder will need to have significant experience working in higher education admissions, and should hold qualifications to degree Level or equivalent. They need to be able to organise themselves and a large team effectively to meet service standards and be able to do so under pressure, prioritising work appropriately. An ability to assess current policies and procedures and make suggestions for change that improve the applicant experience, while adhering to regulatory requirements is essential. The post-holder must also have strong interpersonal skills and a tactful and diplomatic approach to dealing with applicants and staff. The successful candidate will need to demonstrate strong motivation and interest in providing an excellent customer service environment.

What we offer

As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below: • 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days) · Additional 5 days’ annual leave purchase scheme • Defined benefit career average revalued earnings pension scheme (CARE) • Cycle to work scheme and season ticket loan · Immigration loan · Relocation scheme for certain posts • On-Site nursery • On-site gym • Enhanced maternity, paternity and adoption pay • Employee assistance programme: Staff Support Service • Discounted medical insurance Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian and ethnic minority backgrounds; people with disabilities; LGBTQI+ people; and for our Grade 9 and 10 roles, women.

Apply Now

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senior operations officer jobs in london, gtl

Senior Admissions Officer (Applicant Enquiries)

Senior Admissions Officer

Senior AV and IT Support Officer

Strategic Account Manager

Senior Recruitment Support Officer

Head of Estates Operations

Senior Information Governance Officer

Head of Record Review Team

Events Logistics and Operations Officer

Senior Makerspace Manager

Senior Front of House Security Officer

First Officer /Senior First Officer – Airbus

Senior Enrolment Officer

Senior Housing Manager

Senior Project Officer - IHR Strengthening Project (IHR-SP)

Head of Finance

Officer, Logistics & Project Management

Senior Admissions Officer (Undergraduate)

Head of Customer Operations and Insight

Senior Internal Communications Officer

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