Account supervisor Work, Jobs in London (with Salaries)

Customer Success Supervisor
Wholegood —London
- £27,000 - £35,000 a year
- Weekend availability
- CRM software
- Management
- Customer service
Quick apply
Credit Control Supervisor FTC 12 months
Fora Space Limited —London
- ERP systems
- Analysis skills
- Supervising experience
- Annual leave
Quick apply
Key Accounts Sales Support & Supply Chain / CSL Team leader
ADM —London
- Team management
- Business
- Communication skills
Group Payroll Supervisor
Hollywoodbowlgroup —Hemel Hempstead
- Up to £50,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Supervising experience
- Employee assistance programme
- Employee discount
Billing Supervisor
Achieve Together —Leatherhead
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Leadership
- Employee discount
Module Leader and Lecturer (Accounting, Finance and Economics)
Oxford International Education Group —London
- Full-time
- Microsoft Excel
- Master's degree
- IT
Quick apply
5d
Assistant Flower Store Manager - Retail Operations
Neill Strain Floral Couture —Knightsbridge
- Full-time
- Management
- Customer service
- English
- Store discount
- Health & wellbeing programme
Quick apply
5d
Payroll Supervisor
BusinessPaye Ltd —Leatherhead
- £45,000 - £50,000 a year
- Full-time
- In-person
- Communication skills
- Annual leave
Quick apply
Finance Supervisor - London Marriott Hotel Maida Vale
Marriott International, Inc —London
- £17.13 an hour
- Full-time
- Bar
- Microsoft Office
- Hotel
Supervisor - Inside Sales
Wesco —Uxbridge
- Full-time
- Sales
- Customer service
- Electrical experience
Finance Supervisor - London Marriott Hotel Regents Park
Marriott International, Inc —London
- £17.13 an hour
- Full-time
- Bar
- Microsoft Office
- Hotel
5d
SDR Leader
Puzzel —London
- £70,000 - £80,000 a year
- Hybrid work
- Salesforce
- Travel
- Internship
- Flexible schedule
Quick apply
3d
Account Executive, LE - Gartner for R&D Leaders
Gartner —London
- Full-time
- Sales
- Bachelor's degree
- Travel
- Annual leave
Digital Energy Real Estate Segment Leader
Schneider Electric —South East London
- Full-time
- Hybrid work
- English
- Analysis skills
- Project management
- Annual leave
- Life insurance
Payroll Supervisor - Europe
Gensler —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Profit sharing
11d
Management Accountant - Quick Service Restaurants (FTC)
Splendid Hospitality Group —Watford
- £35,000 a year
- Hybrid work
- Hospitality
- Accounting
- Organisational skills
- Employee assistance programme
- Employee discount
Cloud Engagement Leader - Financial Services
EPAM Systems, Inc. —London
- Hybrid work
- Azure
- Sales
- Business development
- Employee stock purchase plan
- Employee assistance programme
Business Development Executive, LE - Gartner for HR Leaders
Gartner —London
- Full-time
- Sales
- Business development
- Annual leave
- Employee assistance programme
Business Development - Market Leader
CIBT —London
- Hybrid work
- Sales
- Communication skills
- Annual leave
- Employee discount
12d
Cloud Engagement Leader - Consumer and Services
EPAM Systems, Inc. —London
- Hybrid work
- Azure
- Sales
- Business development
- Employee stock purchase plan
- Employee assistance programme

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Customer Success Supervisor

Wholegood -
London

Quick apply

Job details

Full-time
£27,000 - £35,000 a year

Qualifications

CRM software
Management
Customer service
Logistics
Analysis skills
Supervising experience
Organisational skills
Customer support
HubSpot
Account management
Leadership
Communication skills

Full job description

Overview

We are seeking a dynamic and experienced Customer Success Supervisor to lead and support our Customer Success team. The successful candidate will play a key role in ensuring exceptional customer satisfaction, overseeing daily customer service operations, and driving continuous improvement across customer support processes.

This role requires a proactive and organised individual with strong leadership, communication, and analytical skills. The Customer Success Supervisor will work closely with Sales, Purchasing, Operations, and Logistics teams to ensure a seamless customer experience while supporting business growth and operational excellence.

Responsibilities

Lead, motivate, and supervise the Customer Success team to deliver outstanding service standards.
Assist in the training, development, and performance management of new and existing team members.
Manage customer enquiries, escalations, complaints, and supplier queries, ensuring timely and effective resolution.
Monitor customer satisfaction levels and implement initiatives to enhance customer retention and service quality.
Analyse customer feedback, sales trends, and operational data to identify opportunities for improvement.
Prepare sales, credit, and performance reports by collecting and analysing relevant information.
Coordinate with Sales, Purchasing, Operations, Logistics, and other departments to ensure the smooth delivery of products and services.
Build and maintain strong customer relationships in partnership with the Commercial Director and Sales team.
Manage customer orders accurately through internal systems, ensuring all orders are processed and allocated efficiently.
Process and monitor credit claims, credit notes, sample deliveries, and collections, escalating issues where necessary.
Ensure all customer and supplier complaints are logged and managed appropriately.
Monitor team performance and key performance indicators (KPIs), providing regular feedback and coaching to support professional development.
Attend management meetings on behalf of the Customer Success Manager when required.
Support sales growth through upselling opportunities and proactive customer engagement.
Maintain accurate records and documentation, including proof of deliveries and audit-related information.
Foster a collaborative team environment that promotes accountability, innovation, and continuous learning.
Work alternate weekends as part of a rotational schedule with the rest of the team, to ensure customer support coverage over weekends.

Experience

Proven supervisory experience within a Customer Service, Customer Success, Account Management, or Client Support environment.
Strong leadership and people management skills with the ability to motivate and develop high-performing teams.
Excellent communication skills, both written and verbal.
Strong analytical and numerical skills with the ability to interpret data and provide actionable insights.
Experience managing customer relationships across multiple communication channels, including telephone, email, and CRM systems.
Experience using CRM and order management systems such as HubSpot, Cin7, or similar platforms is highly desirable.
Strong organisational skills with the ability to prioritise workloads and manage multiple tasks in a fast-paced environment.
Ability to work collaboratively across departments and build effective working relationships.
A proactive approach with a positive, can-do attitude and a strong commitment to delivering exceptional customer service.
Previous experience within the fresh produce, food wholesale, FMCG, or distribution sectors would be advantageous.

If you're looking for your next challenge and want to join a supportive, ambitious, and customer-focused team, we'd love to hear from you.

Apply now – we can't wait to meet you!

Pay: £27,000.00-£35,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

account supervisor jobs in london

Customer Success Supervisor

Credit Control Supervisor FTC 12 months

Key Accounts Sales Support & Supply Chain / CSL Team leader

Group Payroll Supervisor

Billing Supervisor

Module Leader and Lecturer (Accounting, Finance and Economics)

Assistant Flower Store Manager - Retail Operations

Payroll Supervisor

Finance Supervisor - London Marriott Hotel Maida Vale

Supervisor - Inside Sales

Finance Supervisor - London Marriott Hotel Regents Park

SDR Leader

Account Executive, LE - Gartner for R&D Leaders

Digital Energy Real Estate Segment Leader

Payroll Supervisor - Europe

Management Accountant - Quick Service Restaurants (FTC)

Cloud Engagement Leader - Financial Services

Business Development Executive, LE - Gartner for HR Leaders

Business Development - Market Leader

Cloud Engagement Leader - Consumer and Services

I want to receive the latest job alerts for account supervisor in london

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