Administration team leader Work, Jobs in London (with Salaries)

Administrator Team Leader Stansted
Swissport International AG —London
- Weekend availability
- Customer service
- English
1d
Front Office Team Leader - Art'otel
Battersea Academy for Skills & Employment —London
- £14.89 an hour
- Full-time
- Microsoft Office
- Hotel
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
1d
Admin Team Leader
Kent Community Health NHS Foundation Trust —Borough of Gravesham
- £28,392 - £31,157 a year
- Full-time
- Patient care
5d
Assistant Team Manager – Pensions Administration
Isio Group —Croydon
- Full-time
- Presentation skills
- Mentoring
- Leadership
Team Leader (Swim Centre, Café & Administration)
First Swim —Twickenham
- £30,000 - £31,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
Quality Office Team Leader
University of Central Lancashire London —London
- Full-time
- Microsoft Office
- Team management
- No degree
Front Office Team Leader
PPHE Hotel Group —London
- £14.89 an hour
- Microsoft Office
- Hotel
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
Lung Function Team Lead Administrator
Surrey and Sussex Healthcare NHS Trust —Redhill
- £28,392 - £31,157 a year
- Full-time
- Microsoft Office
- IT
6d
Salesforce Administrator & Service Desk Lead
Triple Point —London
- Sales
- Salesforce
SEN Admin Lead
Barnabas LTD —Uxbridge
- Up to £39,293 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
Quick apply
7h
Radiology Administrator Team Leader
Nuffield Health —Brentwood
- Full-time
- Customer service
- Computer skills
- Communication skills
- Annual leave
- Employee discount
Vice President, Front Office and Risk BA Team Lead
MUFG —London
- Full-time
- Microsoft Excel
- Microsoft Office
- SQL
Lead Consultant - IBM SAN Storage and Backup admin - Leeds, UK
Infosys —London
- Continuous improvement
- Communication skills
- Python
HR Team Lead (HR Admin, Systems & Process)
Martin-Baker —Denham
- Call to connect
- Human resources
- Leadership
- Annual leave
- Employee discount
1d
Front Office Developer Platform Lead
Barclays —London
- AWS
- JavaScript
- Communication skills
Glazing Admin/Project Lead
Ideal Glass Limited —St Albans
- £27,879.70 - £50,000.00 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
Quick apply
Lead MySQL Database Administrator
Verifone —London
- Hybrid work
- Oracle
- Java
- SQL
Quick apply
Lead Software Engineer, Pub Admin
Sony Music Entertainment Canada —London
- AWS
- Machine learning
- JavaScript

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Administrator Team Leader Stansted

Swissport International AG -
London

Apply Now

Job details

Permanent | Full-time
1 day ago

Qualifications

Customer service
English

Full job description

Overview:

The Clerical Team Leader is a vital operational role where you will have delegated responsibility for managing the front-line Clerical team members at London STANSTED Airport.

Location: London STANSTED Airport, UK

This role is 4on / 4 off, two days / two nights position.

Day Shifts: Two consecutive 12-hour day shifts.
Night Shifts: Followed by two consecutive 12-hour night shifts.

Responsibilities:

JOB RESPONSIBILITIES

The following responsibilities are associated with this job role:

Lead by example in order to ensure we deliver consistently great customer experiences at every touchpoint.
Ensure available resources are used to the optimum level (monitor and control overtime payments).
Support and identify training needs and where required train, coach and mentor the team.
Create & maintain a progressive, open feedback culture by managing the performance of employees.
Ensure the strict implementation of the Customer Services budget.
Resolve all customer service challenges in a timely manner and assist in negotiations with new customers. Strict implementation of Passenger Service budget such as overtime spend and sickness policy.
Ensure compliance with all SOPs and policies in order to meet or exceed regulatory standards and deliver the desired customer service experience.
Ensure all safety and security processes and procedures are always complied with.
Ensure Compliance with all Uniform & PPE Requirements.
Hold Team Briefings.
Conduct and provide team feedback as and when needed.
Manage and contribute towards change within the operational environment and maintain commercial awareness in identifying new business opportunities.
Coordinate return to work paperwork for sick team members.
Conduct and complete QHSE inspections and audits as required.
Effectively work with the station manager to support the reduction of attrition in the workplace. Ensure good daily communication with the airport authorities and to achieve our airport AOL goals.
Complete other duties as assigned

LEADERSHIP QUALITIES

To provide professional day to day leadership to a team, ensuring the highest standards of health and safety, quality, customer service and security are met and maintained.
Must demonstrate a personal commitment to rigorously enforcing appropriate standards of health, safety and security, in order to ensure performance improves year on year.
To actively manage your team members ensuring that every member receives timely, appropriate feedback, in order to improve day to day performance and behaviour.
To act as a role model to staff, by tackling poor performance/slash misconduct whenever it occurs.
To take a pro-active approach to support the operation to best effect in all cases.
To take personal responsibility to ensure that the team delivers the appropriate service to the same high standards on every occasion, in order to reduce health and safety incidents and always provide a consistent service to customers.
Communicate and collaborate to engage others.
Create transparency to drive results.

KEY PERFORMANCE INDICATORS

Health and Safety
Accuracy of travel document checks
Airline KPI’s
Safe and on time performance
Roster vs Timesheet allowance (breaks and team members leaving on time)

ESSENTIAL SKILLS

You will have the ability to accept and embrace change as a constant and unpredictable feature of your working environment.
Can communicate clearly with your people to help them understand Swissport Western Europe direction.
Be able to build positive and trusting relationships.
Be open to different opinions and seek a collaborative approach.
Embrace an ideas culture to enable teams to create an agile edge.
Promote flexibility, adaptability and agility in order to enable contingency time.
Demonstrate a sense of urgency and the desire to improve the delivery of services and a commitment to continuous improvement.
Personal and professional integrity of the highest order
Excellent organisational abilities, attention to detail, able to prioritise workloads and work effectively to deadlines in a fast-paced complex environment.

Qualifications:

QUALIFICATIONS AND COMPETENCIES

Experience working in aviation, ideally in an airside operational role.
Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
To have undertaken or be prepared to undertake active supervision within three months of being appointed into role
Fluent spoken and written English (additional languages beneficial)
A desire to lead and develop other teams and team members.

Apply Now

Refine Your Search

administration team leader jobs in london

Administrator Team Leader Stansted

Front Office Team Leader - Art'otel

Admin Team Leader

Assistant Team Manager – Pensions Administration

Team Leader (Swim Centre, Café & Administration)

Quality Office Team Leader

Front Office Team Leader

Lung Function Team Lead Administrator

Salesforce Administrator & Service Desk Lead

SEN Admin Lead

Radiology Administrator Team Leader

Vice President, Front Office and Risk BA Team Lead

Lead Consultant - IBM SAN Storage and Backup admin - Leeds, UK

HR Team Lead (HR Admin, Systems & Process)

Front Office Developer Platform Lead

Glazing Admin/Project Lead

Lead MySQL Database Administrator

Lead Software Engineer, Pub Admin

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