Agency hotel recruitment Work, Jobs in London (with Salaries)

Customer Service Executive
Chillisauce Events —London
- From £25,500 a year
- Weekend availability
- English
- Administrative experience
- Organisational skills
- Employee discount
Quick apply
10d
Assistant Head of Accommodation
Jigsaw Conferences Ltd —London
- £37,000 a year
- Full-time
- Remote
- Management
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
14h
Customer Service Advisor
TrustFord —Staines-upon-Thames
- Customer service
- Hotel
- Communication skills
- Annual leave
- Employee discount
11d
Travel Sales, Associate - Velocity Black UK (Remote)
Capital One UK —London
- Weekend availability
- Remote
- Customer service
- Analysis skills
- Communication skills
- Annual leave
- Flexible schedule
Personal Assistant and Team Coordinator - Luxury Travel Division
The Travel Division —Surbiton
- £35,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Organisational skills
- Gym membership
Quick apply
Partnerships Operations Coordinator - Hotels/Accomodation
Duffel —London
- Full-time
- Hybrid work
- Hotel
- Organisational skills
Quick apply
Nightlife Security Officer
The Standard Hotel —London
- £14.18 an hour
- Full-time
- Hotel
- Training & development
- Employee assistance programme
- Referral programme
Quick apply
4d
Distressed Passenger Agent
Corpay —London
- Full-time
- English
- Hotel
- Organisational skills
- Life insurance
2d
Crew Accommodations Agent
Corpay —Hounslow
- 12 hour shift
- Microsoft Powerpoint
- Spanish
- English
- Life insurance
Quick apply
Guest Services Assistant
The Arts Club - Hotel —London
- Nights as needed
- Hotel
- Organisational skills
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
Housing Advisor – Rough Sleepers
Lambeth Council —London
- From £42,912 a year
- Full-time
- Hybrid work
- Negotiation
10d
Security Officer
Maybourne —South West London
- Full-time
- Hotel
- Employee discount
- Referral programme
Quick apply
People & Talent Specialist
Dorchester Collection —London
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Work from home
Housing Solutions Support Officer
Elmbridge Borough Council —Esher
- £34,212 - £36,319 a year
- Full-time
- Hybrid work
- Free parking
- Annual leave
9d
Airlines Operations Executive
Duffel —London
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Analytics
Quick apply
Production Executive, Studios
IMG —London
- Weekend availability
- Microsoft Word
- Team management
- Travel
Full time Housekeeper
G&T Pvt Ltd —London
- £24,420.00 - £42,365.34 a year
- Full-time
- Hospitality
- Customer service
- In-person
Quick apply
Nightlife Security Supervisor
The Standard Hotel —London
- £38,896 a year
- Weekend availability
- Hotel
- Guest services
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
4d
Marketing Executive
The Lanesborough —London
- Social media management
- Hotel
- Employee discount
- Life insurance
Full time Housekeeper
Mosaic Hospitality Recruitment Ltd —London
- £24,420.00 - £42,365.34 a year
- Full-time
- Hospitality
- Customer service
- In-person
Quick apply
8d

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Customer Service Executive

Chillisauce Events -
London

Quick apply

Job details

Permanent | Full-time
From £25,500 a year
10 days ago

Benefits

Casual dress
Company pension
Employee discount

Qualifications

Telephony
Customer service call handling
GCSE
Administrative support experience
English
Complaint handling
Administrative experience
Organisational skills
Customer support
Customer interaction
Communication skills
Time management
Office experience

Full job description

Customer Service Executive – Events & Administration

Are you looking for your next administrative role and passionate about events? Chillisauce is looking for a Customer Service Executive to join our Customer Service Team, helping to manage event and activity bookings.

This is a full-time, permanent position based in Waterloo, ideal for someone with excellent attention to detail, strong organisational skills and a genuine enthusiasm for administration and customer service.

About Chillisauce

Chillisauce is a high-energy, dynamic and fast-growing events agency based in Waterloo. We specialise in organising package events, primarily for stag and hen weekends, featuring a wide variety of fun and adrenaline-filled activities across the UK and Europe.

From go-karting, quad biking and clay pigeon shooting to cocktail making, pole dancing and relaxing spa days, we offer an extensive range of experiences designed to make every stag or hen celebration truly memorable.

The Role

As a Customer Service Executive, you will be responsible for ensuring that all events are booked accurately with our suppliers and that our customers enjoy a smooth, hassle-free experience.

You will manage the administrative aspects of each booking, including confirming hotels, transfers, nightclubs and activities. You will the one point of contact for the customer from the moment its booked until they go on their event.

The role involves communicating through a variety of channels, including email, telephone, internal messaging platforms and online booking systems.

This is an office-based role in Waterloo, with hybrid working currently available.

The Customer Service Team

Our Customer Service Team currently consists of 8 friendly and dedicated people who are responsible for event delivery and the administrative operations of the business.

It's a busy and fast-paced environment where attention to detail, teamwork and problem-solving are essential to ensuring every event runs smoothly.

Candidate Requirements

The successful candidate will have:

Excellent and confident communication skills.
A professional and engaging telephone manner, the majority of your time will be on the phone to customers.
A genuine commitment to delivering excellent customer service.
Strong written English skills.
Good numerical ability, including confidence in calculating booking balances.
Excellent organisational and multitasking skills.
Strong problem-solving skills and the ability to resolve booking issues effectively.
A strong work ethic and excellent time-management skills.
A passion for organising events and an understanding of the importance of stag and hen celebrations to our customers.
Previous successful administrative experience, which is essential for this role.

Qualifications and Experience

Candidates should be educated to GCSE level or equivalent, with a minimum of Grade C or above.

Ideally, you will have at least two years of experience in administration and/or customer service and be comfortable working in a fast-paced, lively environment.

Employee Benefits

Base salary plus incentives for achieving customer satisfaction targets.
20 days' annual holiday, increasing each year, plus bank holidays.
A lively, open-plan office based in Waterloo.
Monday to Friday working hours, from 9:00 am to 5:30 pm.
Relaxed dress code.
Opportunities to visit some of the destinations we offer.
Pension arrangements.
Monthly reward celebrations recognising excellent customer service.
Incentive vouchers for outstanding performance and internal competitions.

How to Apply

Please submit your CV together with a covering letter explaining why you would be suitable for the role.

Potential start date: 01 September 2026
Job type: Full-time, permanent
Location: Waterloo
Working arrangement: Office-based, currently hybrid at the moment.

No recruitment agencies, please.

Pay: From £25,500.00 per year

Benefits:

Casual dress
Company pension
Employee discount

Application question(s):

Do you have experience dealing with customer complaints?
This is a very busy role in the peak season where you will be receiving 100 emails and 60 phone calls per person a day. Do you have experience of working in a very busy office and what can you bring to Chillisauce Events?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

agency hotel recruitment jobs in london

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Production Executive, Studios

Full time Housekeeper

Nightlife Security Supervisor

Marketing Executive

Full time Housekeeper

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