Call centre work from home Work, Jobs in London (with Salaries)

Telephone Fundraiser - Full Time Contract (Remote)
RETURN FUNDRAISING LIMITED —London
- £13.45 - £14.50 an hour
- No weekends
- Remote
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
Contact Centre Advisor
The Nursing and Midwifery Council —London
- £28,222 - £30,023 a year
- Part-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
1d
Contact Centre Administrator
Sureserve —London
- £26,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Contact Centre Advisor
Pension Protection Fund (PPF) —Croydon
- £28,675 a year
- Full-time
- Hybrid work
- Customer service
- Financial services
8d
Fraud Officer - London
Department for Work and Pensions —Barnet
- £37,016 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee assistance programme
9d
Customer Success Associate
Healthtech-1 —London
- £2,500 - £45,000 a year
- Overtime
- Communication skills
- School
- Annual leave
- Work from home
Customer Experience Advisor | S1 | Retail Banking | Clapham Junction
A01 Santander UK plc —London
- £28,800 - £36,379 a year
- Part-time
- Customer service
- Banking
7d
DWP Administrative Officer - London & Eastern England
Department for Work and Pensions —London
- £27,866 - £29,722 a year
- Overtime
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
2d
Administrator
Grove Medical Centre —London
- Full-time
- Customer service
- GP surgery experience
- IT
Quick apply
9d
Business Administrator - HMP Pentonville (People Hub & Security Intelligence Collator)
Ministry of Justice —London
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Banking
- Annual leave
9d
Contact Centre Advisor
Butlin's —Hemel Hempstead
- Full-time
- Customer service
- Computer skills
- Communication skills
14d
Case Worker
HM Courts & Tribunal Service —London
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
- Employee discount
11d
Customer Experience Advisor | S1 | Retail Banking | Lewisham
A01 Santander UK plc —London
- £28,800 - £36,379 a year
- Full-time
- Customer service
- Banking
1d
Customer Service Representative
Savvy Loan Products Ltd —Gravesend
- From £24,785 a year
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- Financial services
- Work from home
Quick apply
2d
Airport Control Coordinator
Heathrow —London
- Full-time
- Windows
- Communication skills
- Annual leave
11h
Customer Service Advisor - Retentions Team
Demo160: Core Template TEMC —London
- £24,570 - £26,570 a year
- 8 hour shift
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Employee discount
Information and Guidance Worker
KeyRing Living Support Networks —Southwark
- £26,676 a year
- Call to connect
- IT
Quick apply
11d
Property Operations & Administrative Assistant
23 Collective —Fitzrovia
- £2,000 - £2,400 a month
- Full-time
- Hybrid work
- Microsoft Word
- Hospitality
- Microsoft Outlook
- Employee discount
Quick apply
Contact Centre Agent
Stellantis Financial Services —Redhill
- From £24,784.50 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Work from home
Quick apply
23h
HR Advisor
Employment Hero —London
- Remote
- Project management
- Human resources
- Work from home
- Employee discount
Quick apply

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Telephone Fundraiser - Full Time Contract (Remote)

RETURN FUNDRAISING LIMITED -
London

Quick apply

Job details

Permanent
£13.45 - £14.50 an hour

Qualifications

Microsoft Word
Microsoft Excel
Sales
Customer service
Microsoft Office
Administrative experience
Fundraising
Relationship management
Communication skills
Negotiation

Full job description

Make a Real Difference – From Your Own Home!

Are you looking for a job where you can create real social impact without leaving the house?

Join our Telephone Fundraising team, where every call helps support life-changing work. We proudly fundraise on behalf of some of the UK’s best-known charities, helping raise awareness and money to improve lives every day. We offer full training, ongoing coaching and guidance to help you reach your full potential. So, if you are a socially minded, good communicator who is committed to making a lasting difference by building relationships and through exceptional supporter care, we want to hear from you!

What we’re looking for from you: Key Responsibilities

As a Telephone Fundraiser, you will be the compassionate and persuasive voice of our charity partners, responsible for:

Supporter Experience: Engaging existing supporters through personalised calls to maintain and deepen their connection to the cause.
Securing Support: Clearly and effectively communicate the urgency of our campaigns and successfully secure one-off or regular donations.
Empathy and Advocacy: Articulating and understanding, the key issues faced by the charities and explaining precisely how the supporter's contribution makes a lasting, tangible difference.
Supporter Care: Delivering exceptional care by listening attentively, handling enquiries with empathy, and connecting with supporters.
Administrative Excellence: Accurately recording call outcomes, donation details, and any necessary supporter feedback into our database

What we’re looking for: Skills and Experience:

The most successful candidates will possess a blend of strong communication skills and professional discipline:

Essential Skills

Relationship Management: Excellent proven ability to build rapport and manage relationships with a diverse range of individuals over the phone.
Influencing Skills: Strong interpersonal, negotiating, and influencing skills to effectively motivate supporters.
Communication: Ability to communicate personably and effectively, with confidence and fluency, both verbally and in writing.
Organisation: Excellent organisation, administrative, and prioritising skills, with the ability to work independently to multiple deadlines.
Technical Competency: Proficient in Microsoft Office, particularly Excel and Word, with experience of using diallers.
Teamwork: A strong commitment to supporting colleagues and contributing positively to a remote team culture.

Highly Desirable Experience

Previous Fundraising: Experience in telephone fundraising, or related sales/customer service roles. 2+ years of fundraising experience is required to qualify for the Senior Fundraiser role
Target-Driven Environment: Proven history of working successfully in a role that involves meeting performance goals or targets.
Contact Centre Experience: Previous experience in a high-volume call centre or contact environment is a significant benefit.
Remote Working: Experience of working remotely from home, and keeping motivated
Home-Working Requirement

Home-Working Requirement

To successfully perform this remote role, you must have the following setup from day one:

A reliable, strong internet connection with an ethernet cable to connect directly to your router.
A dedicated, quiet, and private home-working space free from background noise.
A personal laptop or PC that is under 5 years old.
A high-quality headset for making and receiving calls.

What we offer:

Job Type: Full-time
Hours: Positions of 28 or 35 hours per week
£13.45 per hour starting rate with promotional opportunities.
Experienced fundraisers with at least 2 years of fundraising experience may start at our senior fundraising rate of £14.50 per hour
Work-from-home with flexible shifts
Four-weekly pay, with access to 50% of your earnings via Employment Hero after the first 12 weeks of employment
Supportive team culture and plenty of opportunities for progression
Monday to Friday only: No weekend or bank holiday work
Shift patterns: Monday - Thursday: 12.30pm - 4.00pm / 4.30pm - 8.00pm Friday: 10.30am - 2.00pm / 2.30pm - 6.00pm

If you're a people-person who wants to do meaningful work in a flexible and supportive environment, we want to hear from you!

Company Overview

Since 2015, our team of specialist fundraisers have raised millions of pounds for incredible causes, through their inspiring conversations and supporter focused calls.

Quick apply

Refine Your Search

call centre work from home jobs in london

Telephone Fundraiser - Full Time Contract (Remote)

Contact Centre Advisor

Contact Centre Administrator

Contact Centre Advisor

Fraud Officer - London

Customer Success Associate

Customer Experience Advisor | S1 | Retail Banking | Clapham Junction

DWP Administrative Officer - London & Eastern England

Administrator

Business Administrator - HMP Pentonville (People Hub & Security Intelligence Collator)

Contact Centre Advisor

Case Worker

Customer Experience Advisor | S1 | Retail Banking | Lewisham

Customer Service Representative

Airport Control Coordinator

Customer Service Advisor - Retentions Team

Information and Guidance Worker

Property Operations & Administrative Assistant

Contact Centre Agent

HR Advisor

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