claims processing Work, Jobs in london (with Salaries)

Customer Care Agent
Neilson Financial Services —Windsor
- £30,000 - £45,000 a year
- Monday to Friday
- Hybrid work
- Customer service
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
Claims Administrative Assistant (6M FTC)
Starr Companies —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Claims Administrative Assistant
Starr Companies —London
- Full-time
Third Party Claims Handler
marshmallow —London
- Full-time
Claims Handler
Miller Insurance Services —London
- Annual leave
Claims Reinsurance Technician
Beazley Management Limited —London
- Microsoft Outlook
- Microsoft Office
- Analysis skills
Senior Claims Technician
Ryan Specialty —London
- Full-time
- Administrative experience
- Maths
7d
Finance Assistant
Harvest Digital —London
- £12,000 - £14,000 a year
- Part-time
- Hybrid work
- Oracle
- Accounting
- Organisational skills
- Work from home
Quick apply
6d
Claims Broker
FirstRand —East London
- Full-time
Network Coordination Assistant
City of Westminster Council —Westminster
- £34,359 - £38,637 a year
- Communication skills
Marine Claims Handler
Oneglobal —London
- Hybrid work
- Microsoft Word
- Microsoft Excel
- SharePoint
Resource Administrator x 5
Imperial College London —South Kensington
- £41,005 - £45,616 a year
- Full-time
- Human resources
- Annual leave
2h
Claims Specialist- Financial & Professional Lines
Aon Corporation —London
- Hybrid work
- Microsoft Word
- Microsoft Excel
Housing Options Officer
YMCA London City & North —London
- £29,962 a year
- Full-time
- Customer service
- Administrative experience
- IT
- Gym membership
- Life insurance
Quick apply
Real Estate Claims Account Handler
AIG Europe S.A. (U.K. Branch) & American International Group UK Ltd —London
- Microsoft Excel
- IT
- Communication skills
Quick apply
2d
Office Cashier, Finance (12 month FTC)
Forsters —London
- Communication skills
5d
Cargo Administrator-Heathrow Airport
Swissport International AG —London
- £28,675.92 a year
- Full-time
- Microsoft Word
- English
- Microsoft Office
5d
Customer Service and Order Processing Administator - Fluent Italian
Italicatessen UK —Wembley
- £29,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Customer service
- ERP systems
Quick apply
Finance Analyst - 12 month FTC
Air Charter Service —Surbiton
- Microsoft Excel
- Organisational skills
- Gym membership
Quick apply
Finance Assistant - Part-time (25 hours per week)
Allsorted Ltd —Kings Langley
- From £24,420 a year
- Part-time
- Word processing
- Windows
- In-person
Quick apply
5h

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Customer Care Agent

Neilson Financial Services -
Windsor

Quick apply

Job details

£30,000 - £45,000 a year

Benefits

Free flu jabs
Company pension
Employee assistance programme
Life insurance

Qualifications

Customer service
Communication skills

Full job description

Customer Care Agent

Hours: Monday to Friday – 9:00 am to 6:00 pm

Base Salary: £30,000, with progression up to £45,000 (with tenure)

Location: Windsor

Start date: 29th June 2026

Neilson: Protecting families. Supporting customers. Together.

Since 2012, Neilson has grown into an award-winning, international life insurance provider with offices across the UK, US, Canada, Ireland, Australia, and New Zealand.

Our vision: to make life insurance simple and accessible to everyone. That means delivering clear guidance, responding with care, and ensuring every customer feels confident in their decisions.

Every customer interaction matters. Every conversation counts.

What we’re looking for:

Experienced Customer Service Agents with strong verbal communication skills
Individuals confident in handling both inbound and outbound calls
Creative problem-solvers who deliver high standards of service
Detail-oriented and solution-focused with resilience and a positive attitude
A growth mindset with a willingness to learn
Previous experience in customer service, insurance, or related sectors is advantageous

What you’ll be doing:

Managing customer enquiries regarding policies, amendments, and claims
Handling inbound and outbound calls to assist with queries and retain customers
Maintaining accurate client records and complying with regulatory standards
Providing empathetic, professional responses and resolving objections confidently
Administering claims and processing customer correspondence within set timescales
Supporting projects designed to improve customer service
Escalating complex issues appropriately while adhering to company procedures

Our values:

Customer Focused: “We earn our customers’ loyalty by exceeding their expectations.”
Results Driven: “We are passionate about results – through hard work, continuous improvement, and professionalism.”
Team Spirited: “As individuals, we are good, but as a team, we are better.”

What you get from us:

Competitive salary with clear progression to £45,000
Structured training and ongoing coaching from day one
Incentives & rewards including Amazon & Love2Shop vouchers, tech gadgets, and more
Hybrid working options based on performance and service length
Life Assurance from day one
Employee Assistance Programme for support in life’s challenges
Wellbeing benefits: flu vaccinations, cycle-to-work scheme, eye test & glasses vouchers
Pension scheme, 23 days holiday plus bank holidays
Career progression opportunities with clear pathways

If you are passionate about making a difference, you thrive in a fast paced and entrepreneurial environment and you want to be a part of a high performing team, we would love to hear from you!

Accessibility For Job Applicants

We strive to make our job application process accessible to all individuals, including those with disabilities. If you require accommodation at any stage of the application, interview, or selection process, please contact our Human Resources department. Our team will work with you to provide suitable accommodations to ensure your participation.

Equal Opportunity Employer

Neilson Financial Services is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds and abilities. Our commitment to diversity and inclusion is fundamental to our company culture.

Quick apply

Refine Your Search

claims processing jobs in london

Customer Care Agent

Claims Administrative Assistant (6M FTC)

Claims Administrative Assistant

Third Party Claims Handler

Claims Handler

Claims Reinsurance Technician

Senior Claims Technician

Finance Assistant

Claims Broker

Network Coordination Assistant

Marine Claims Handler

Resource Administrator x 5

Claims Specialist- Financial & Professional Lines

Housing Options Officer

Real Estate Claims Account Handler

Office Cashier, Finance (12 month FTC)

Cargo Administrator-Heathrow Airport

Customer Service and Order Processing Administator - Fluent Italian

Finance Analyst - 12 month FTC

Finance Assistant - Part-time (25 hours per week)

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