Cleveland clinic Work, Jobs in London (with Salaries)

Contact Centre Advisor
Cleveland Clinic London —London
- £27,007.50 - £28,500.00 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
8d
Hospital Cleaner
Cleveland Clinic London —London
- £25,807.50 - £27,007.50 a year
- Full-time
- Annual leave
- Employee assistance programme
7d
Onboarding Coordinator - 12 Month Fixed Term Contract
Cleveland Clinic London —London
- Full-time
- Human resources
- Organisational skills
- Annual leave
- Employee assistance programme
1d
Staff Nurse - Outpatients
Cleveland Clinic London —London
- Full-time
- Computer literacy
- English
- Bachelor's degree
4d
Male Support Worker
Active Care Group —Belgravia
- £14 an hour
- Temporary
- Driving
Quick apply
10d
Estates Operations Manager
Cleveland Clinic London —London
- From £70,000 a year
- Full-time
- No degree
- Annual leave
- Employee assistance programme
1h
Clinical Ward Fellow
Cleveland Clinic London —London
- Full-time
- Management
- Supervising experience
- Leadership
Health, Safety and Fire Manager
Cleveland Clinic London —London
- £60,000 - £65,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Analysis skills
- Annual leave
- Employee assistance programme
1h
Governance and Quality Lead
Cleveland Clinic London —London
- Full-time
- Bachelor's degree
- Patient care
- Leadership
- Annual leave
- Employee assistance programme
12d
Senior Staff Nurse - AAU
Cleveland Clinic London —London
- £47,167.00 - £56,675.84 a year
- Overtime
- Nursing
- Bachelor's degree
- Patient care
- Annual leave
- Employee assistance programme
Bank Dual Registered Adult and Paediatric Nurse
Cleveland Clinic London —London
- Part-time
- Nursing
- Bachelor's degree
Nuclear Medicine Manager
Cleveland Clinic London —London
- Full-time
- Bachelor's degree
- Leadership
- Annual leave
- Employee assistance programme
6d
Urological Clinical Fellow
Cleveland Clinic London —London
- Full-time
- Doctoral degree
- Master's degree
- Bachelor's degree
14d
Multi-skilled Shift Engineer
Cleveland Clinic London —London
- £44,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
Multi-Skilled Engineer
Cleveland Clinic London —London
- £44,000 - £46,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Maintenance
- Annual leave
- Employee assistance programme
11d
Bank Senior Clinical Pharmacist – Oncology
Cleveland Clinic London —London
- Part-time
- Master's degree

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Hospital Cleaner
Cleveland Clinic London —London
Access to discounts on food, retail, and more. Earned Wage Access - get early access to part of your pay when needed. Full in-house training will be provided.
£25,807.50 - £27,007.50 a year
7d
Housekeeping Assistant (Fixed Term Contract)
HCA Healthcare UK —London
Working behind the scenes and on the front line, the team helps create a welcoming, calm and hygienic environment where patients can focus on their recovery and…
£14.80 an hour
5d

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Contact Centre Advisor

Cleveland Clinic London -
London

Apply Now

Job details

Permanent | Full-time
£27,007.50 - £28,500.00 a year
8 days ago

Benefits

Private dental insurance
Cycle to work scheme
Season ticket loan
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Microsoft Office
Computer skills
Communication skills

Full job description

Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare.

We believe that every life deserves world class healthcare.

Job Summary

Salary: £27007.50, rising to £28,500 upon probation completion

Hours: Monday to Saturday, shifts between 07:30am and 8:00pm (37.5 hours per week)

Location: 40 Grosvenor Place, London, SW1X 7AW - full-time in the office

Contract: Full-time, permanent

What are we looking for?

You will be supported by the Contact Centre Senior and will be responsible for all outpatient scheduling activity. You must be an excellent communicator and adaptable team player, and will act as a first point of contact to CCL, dealing with all outpatient enquiries. You will be responsible for the accurate and timely collection of all demographic and financial data required prior to the outpatient visit delivering excellent customer service in a busy hospital environment.

What makes us different?

Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment, where caregivers are encouraged to grow their expertise across multiple specialties, and in collaboration with expert clinicians. Our Mission, ‘Caring for life, researching for health, and educating those who serve’, assures our unwavering commitment to professional development.

What will your duties include?

Facilitate all scheduling requirements to ensure a highly efficient, customer focused outpatient booking service
Work proactively and collaboratively to ensure all patients with outstanding registration data are contacted and scheduling is completed in accordance with agreed time scales
Collect accurate and complete demographic and financial details
Liaise with insurance companies and other payers to ensure relevant authorisation is in place
Provide cost estimates to self-pay patients and collect fees where appropriate
Promote and encourage sign up to the CCL MyChart App to enable patients to manage their own financial and demographic information
Assign incomplete bookings as appropriate to the pre-registration work queue for completion (demographic and financial information)
Liaise with relevant clinical departments to ensure correct scheduling workflows are maintained
Communicate effectively with other relevant clinical departments within the hospital to deliver a seamless patient journey in all cases
Cross train across all areas of Patient Access as required
Follow hospital and department policies and procedures with special attention to attendance and punctuality, confidentiality, dress code and display of ID badge
Complete mandatory education and training in order to maintain organisation and department specific competencies and requirements
Other duties as assigned

What we need from you?

Relevant experience in a healthcare related setting or Contact Centre (essential)
Experience of patient bookings via hospital computer software (preferred)
Computer proficiency in Microsoft Office, Excel, Word etc (essential)
Outstanding customer service, communication, confidentiality and interpersonal skills (essential)
Proven ability to step outside comfort level, adapt to new challenges and assist the team (essential)
Ability to work effectively in both a team environment and independently (essential)

What we can offer you?

As a private hospital with no shareholders, we reinvest all profits back into our organisation. This allows us to provide meaningful, tailored support and development opportunities for our caregivers - alongside a range of benefits, including:

25 days annual leave plus Bank Holidays
Double-matched salary exchange pension – contribute 5% and we’ll contribute 10%
Private Medical & Dental Insurance
Life Assurance
Season Ticket Loan & Cycle to Work schemes
Workplace Nursery Scheme
Wellbeing Hub with mental health, coaching and EAP support
Earned Wage Access - get early access to part of your pay when needed
Access to discounts on food, retail, and more

Who we are?

Cleveland Clinic is one of the leading providers of specialised medical care in the world, providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 80,000 caregivers worldwide and continue to drive innovation in healthcare.

With over 100 years of history, our “Patients First” philosophy is at the heart of everything that we do.

If you would like to know more, please email [email protected].

‎

Applicant shortlisting and interviews may take place whilst the advert is live, so it may close sooner than expected - please submit your application as soon as possible. Due to the volume of applications, we are not always able to provide individual feedback.

Disclosure and Barring Service (DBS) Check

This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.

“Let’s deliver World Class care together!”

As an equal opportunities employer, we aspire to work together to promote a more inclusive work environment, which represents our commitment to celebrate diversity.

CCL is committed to applying its Equal Employment Opportunity/Workforce Diversity and Inclusion Policy at all stages of recruitment and privileging. Shortlisting, interviewing and selection will always be carried out without regard to any Protected Characteristics. When aware of the need to do so and when required, CCL will make reasonable adjustments to its arrangements for interviews and to conditions of employment/engagement for disabled applicants to ensure, so far as practicable, that they do not place such applicants at a substantial disadvantage in comparison to non-disabled applicants.

Apply Now

Refine Your Search

cleveland clinic jobs in london

Contact Centre Advisor

Hospital Cleaner

Onboarding Coordinator - 12 Month Fixed Term Contract

Staff Nurse - Outpatients

Male Support Worker

Estates Operations Manager

Clinical Ward Fellow

Health, Safety and Fire Manager

Governance and Quality Lead

Senior Staff Nurse - AAU

Bank Dual Registered Adult and Paediatric Nurse

Nuclear Medicine Manager

Urological Clinical Fellow

Multi-skilled Shift Engineer

Multi-Skilled Engineer

Bank Senior Clinical Pharmacist – Oncology

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