customer experience analyst Work, Jobs in london (with Salaries)

Solution Analyst
Insurity —London
- £36,000 - £60,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Referral programme
Quick apply
Systems Analyst, Customer Experience
Sage —London
- £44,000 - £46,000 a year
- Hybrid work
- Customer service
- SQL
- APIs
- Annual leave
2d
Support Analyst
Enroly —London
- £30,000 - £33,000 a year
- Part-time
- Hybrid work
- Organisational skills
- APIs
- Communication skills
- Work from home
- Life insurance
Quick apply
14h
Data Analyst
ABM —London
- £38,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Project management
1st Line support Analyst
Apcoa —Uxbridge
- Up to £26,000 a year
- 8 hour shift
- Windows
- Computer networking
- SharePoint
- Employee discount
Quick apply
Business Associate
Kyriba —London
- £40,300 - £51,100 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
KYC Analyst
G MASS —London
- Up to £40,000 a year
- Hybrid work
- Financial services
- Communication skills
Quick apply
Customer Experience Analyst
Boundless Learning —London
- Full-time
- Salesforce
- Data analysis skills
- Analysis skills
Quick apply
Online Data Analyst - United Kingdom
TELUS Digital —London
- English
- Machine learning
- IT
Support Analyst - EMEA
Canoe Intelligence —London
- £40,000 - £55,000 a year
- Hybrid work
- Work from home
- Employee assistance programme
Junior Data Analyst
Qualient Solutions —London
- Data analysis skills
IT Support Analyst
Onmo —London
- £40,000 - £50,000 a year
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
Asset Trading Analyst
Anheuser-Busch —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Organisational skills
- Gym membership
10d
Financial Crime Analyst
EC Markets LTD —London
- £30,000 - £40,000 a year
- Full-time
- Analysis skills
- Organisational skills
- Financial services
Quick apply
1st Line IT Support Analyst
DMS —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
Business Research Analyst
Pulhat Business —London
- £33,400 a year
- Temporary
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Quick apply
1d
Business Analyst
Royal Borough of Greenwich —London
- £45,750 - £49,056 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
6h
Application Support Analyst
Scotiabank —London
- Weekend availability
- Computer Science
- Sales
- Maintenance
- Flexible schedule
Business Analyst
Roke Manor Research Limited —Woking
- Agile
Regulatory Reporting Analyst
ADM —London
- Microsoft Excel
- Microsoft Office
- Communication skills
2d

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Solution Analyst

Insurity -
London

Quick apply

Job details

Fixed term contract
£36,000 - £60,000 a year

Benefits

Unlimited paid holidays
Employee mentoring programme
Referral programme

Qualifications

Jira
Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Office
Analysis skills
Project management
Bachelor's degree
Communication skills

Full job description

Please note that Insurity will only reach out to interview, make an offer of employment, or conduct onboarding activities for candidates who have applied through our careers site. When interviewing for a position, the candidate experience will include live interaction, such as a video or telephone call, with a Recruiter and/or company employee(s). We will never ask for any money or payments from applicants at any point in the recruitment process. Recruiters will only reach out from an insurity.com email address; no other email addresses will be used. Examples of fraudulent email addresses that have been used end with @insurityjobs.us. Be aware of suspicious recruitment activity. If you think you are a victim of an employment scam, you may contact your local law enforcement agency and/or visit the Federal Trade Commission website here: https://consumer.ftc.gov/articles/job-scams.

Who We Are

Insurity empowers insurance organizations to quickly capitalize on new opportunities by delivering the world’s most configurable, cloud-native, easy-to-use, and intuitively analytical insurance software. Just as importantly, we empower our people—providing the tools, support, and opportunities they need to grow and succeed.

We don’t just make bold promises—we deliver results. As the largest cloud-based software provider for the Property & Casualty market, Insurity is trusted by 22 of the top 25 P&C carriers and 7 of the top 10 wholesale brokers in the MGA space. Behind that trust is a team that delivers exceptional value and deep industry expertise.

While our technology sets us apart, it’s our people who truly make the difference. At Insurity, you’ll collaborate with some of the most creative and knowledgeable minds in insurance tech—in a culture that fosters innovation, teamwork, and continuous learning. Our award-winning onboarding experience welcomes and supports you from the moment you accept our offer.

Ready to grow your career with an industry leader? Apply today—we’re excited to welcome you. #UatInsurity

Insurity’s Next Solution Analyst

Our Solution Analyst will join the Professional Services team at Insurity where they will play a key role in implementing and supporting our Insurity Submission Gateway product.

They will be responsible for turning business requirements into real, working solutions using the Insurity Studio, our low-code configuration toolkit. They will help deliver brand-new Submission Gateway implementations and enhance existing customer products through new features, configuration updates, and bug fixes.

Our ideal candidate is a detail-driven problem solver with experience in Insurance Technology and low code configuration. Excellent analytical and communication skills and the ability to thrive in a collaborative, fast-paced setting is a must.

What Our Solution Analyst Will Do

Configure solutions using Insurity Studio based on requirements, design documentation, and best practices in accordance with estimates provided
Develop and execute required feature tests for in scope changes and assigned use cases
Proactively identify and escalate risks in project work in a timely manner
Assist Project Manager/Scrum Master in developing configuration estimates
Collaborate with Product Management and R&D to improve toolkit features and functionality
Deliver both large-scale and small-scale configuration projects
Other duties as assigned

Who We’re Looking For

Bachelor’s degree or equivalent professional experience
1+ years of experience in the Insurance Software or broader software industry
1+ years of experience working with low code configuration recommended
Experience with project management tools such as Jira recommended
Extensive experience with software applications, including Microsoft Office - Word, PowerPoint, Excel, Teams
Experience building rate/quote/bind workflows is a strong plus
Ability to travel to customer locations: up to 5%

What’s In It For U

Work Where You Thrive
Find the work environment that supports your best—whether that’s remote, in-office, or hybrid—depending on your role and location. Our Flex First Workforce approach offers many fully remote opportunities, while some teams follow hybrid or in-office schedules to stay connected and collaborative.

Take Time When You Need It
We trust our team to manage their time with our Open PTO Policy, empowering you to recharge when it matters most.

Benefits That Start on Day One
Enjoy comprehensive health coverage and employer-matched retirement savings right from your first day—because we know how important these are to you.

Living Our Values Every Day
Our core values are more than words on a wall—they guide how we hire, grow, and retain the very best talent.

Award-Winning Onboarding
From your first day to your first anniversary, our onboarding program is designed to set you up for success and help you make an immediate impact.

Grow Your Career from Within
We believe in promoting from within. In fact, over 25% of our open roles are filled by internal candidates.

Mentorship That Matters
Our mentorship program connects you with experienced leaders who are committed to helping you grow both personally and professionally.

Stay Connected with Coffee for Two
Our unique internal networking program helps you build meaningful connections across teams and departments—one virtual coffee chat at a time.

Keep Learning, Always
Fuel your growth with full access to LinkedIn Learning and Kaplan—because continuous development is key to success.

Earn When You Refer
Love where you work? Invite others to join us! Our Employee Referral Bonus program rewards you for bringing great people on board.

We have five Core Values at Insurity; one of which is to Act with Integrity. Providing pay transparency helps you make the best decision for you. We continuously analyze and update our salary ranges for our roles according to market trends to not only ensure our employees are paid fairly, but also help close gender, race, and disability wage gaps. Along with the benefits listed above, the career level salary range for this role is 36,000 - 60,000 GBP. We share a career level salary as a guideline; however, actual salary may vary based on your experience and qualifications. If your application advances, your recruiter will review these details with you during a video interview.

Insurity is proud to be an Equal Opportunity Employer

We are dedicated to creating an exceptional work environment for all our employees by extending a culture of diversity, equity, inclusion, and belonging into the very fabric of our organization. We embrace differences and diversity of identity, experience, and thought, and actively strive for inclusive behaviors across our company.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Thank you for your interest in Insurity! Please understand that due to the volume of applicants we receive, only selected candidates will be contacted.

#LI-Remote

Quick apply

Refine Your Search

customer experience analyst jobs in london

Solution Analyst

Systems Analyst, Customer Experience

Support Analyst

Data Analyst

1st Line support Analyst

Business Associate

KYC Analyst

Customer Experience Analyst

Online Data Analyst - United Kingdom

Support Analyst - EMEA

Junior Data Analyst

IT Support Analyst

Asset Trading Analyst

Financial Crime Analyst

1st Line IT Support Analyst

Business Research Analyst

Business Analyst

Application Support Analyst

Business Analyst

Regulatory Reporting Analyst

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