Director of guest experience Work, Jobs in London (with Salaries)

Head of Learning & Development
Searchlight Ventures —Westminster
- £60,000 - £70,000 a year
- Full-time
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Director of Guest Experience
The Chancery Rosewood —London
- Weekend availability
- Hotel
- Leadership
- Hotel experience
Quick apply
Formula 1 - Events Project Lead
Absolute Taste —London
- Full-time
- Hospitality
Quick apply
Sales, Events & Reservations Manager
Sam's Riverside —London
- £45,000 a year
- Part-time
- Hospitality
- Sales
- Organisational skills
- Employee discount
Quick apply
11d
Director of Sales - The Americas
Mandarin Oriental Hyde Park —London
- Full-time
- Hotel
- Travel
- Organisational skills
- Health & wellbeing programme
- Employee assistance programme
Head of Event Sales
Head Office —London
- £50,000 - £52,000 a year
- Full-time
- Hospitality
- Sales
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
HEAD OF PARK OPERATIONS
Merlin Entertainments —Chessington
- Full-time
- Hospitality
- Continuous improvement
- Leadership
- Employee discount
4d
Director of Revenue Management - London Marriott County Hall
Marriott International, Inc —London
- Full-time
- Sales
- Restaurant management
- Hotel
Director of European Leisure Sales
RAFFLES —London
- £60,000 - £70,000 a year
- Full-time
- Customer service
- Hotel
- Restaurant experience
- Employee assistance programme
- Sick pay
Quick apply
Wine Director
Brown's Hotel —London
- Sales
- Hotel
- Leadership
- Employee assistance programme
- Employee discount
5d
Brand Experience Creative Director
Seen Connects —London
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Public speaking
- Microsoft Office
- Work from home
Coordinator, Commercial - UK & Northern Europe
Kerzner International Marketing UK Ltd —London
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Head of Marketing - Events Division
HandPickedHotels —Sevenoaks Town and St. John's
- Marketing
- English
- Hotel
- Employee assistance programme
Assistant Director of Banqueting Operations - JW Marriott Grosvenor House London
Marriott International, Inc —London
- Full-time
- Hotel
- Resort
UK Family Activities Manager
Virgin Active —London
- Full-time
- Communication skills
- Annual leave
- Employee discount
Head of Operations
Sessions —London
- £65,000 - £75,000 a year
- Hybrid work
- Hospitality
- Management
- English
- Employee assistance programme
Quick apply
Global Director of Brand Strategy
Conservatorium Hotel —London
- Full-time
- Hotel
- Travel
- IT
- Health & wellbeing programme
1d
Director, Hospitality & Events
Dentsu —London
- Full-time
- Hospitality
- English
- Project management
4d
Senior Account Director (F1 hospitality)
Right Formula —London
- £500 a day
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Hospitality
- Microsoft Excel
- Annual leave
- Employee assistance programme
Assistant Director of Purchasing
Maybourne Hotel Group —West London
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee discount
- Referral programme
3d

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Head of Learning & Development

Searchlight Ventures
Westminster

Quick apply

Job details

Full-time
£60,000 - £70,000 a year

Benefits

Employee assistance programme
Private medical insurance
Employee discount
Life insurance

Qualifications

Leadership

Full job description

Searchlight Ventures is the group company for The Light Cinemas, Light Entertainment and All Star Lanes. We operate a growing network of cinema, entertainment and hospitality venues across the UK, bringing together film, leisure activities, food and drink to create memorable experiences for our guests..

As our business continues to expand this is important stage for our business development so we are seeking an experienced and forward-thinking Head of Learning &Development to lead and shape our learning strategy across the organisation.

The Role

Head of Learning & Development is a key leadership role responsible for creating a high-impact learning culture that supports business objectives, strengthens leadership capability, and enables employees to perform and grow. Reporting to the People Director, the role works closely with HR and Operations to address capability gaps, raise standards and improve consistency across sites.

The Head of L&D is expected to stay close to operations, focus on what actually improves performance and challenge activity that doesn’t add value.

What you will be doing:

Own businesswide capability, with a focus on leadership and management effectiveness
Lead and evolve performance and development frameworks
Ensure leadership, management and compliance training is effective and consistent
Develop practical learning solutions for a fastpaced, multi-site environment
Align recruitment and development activity to support future capability needs
Drive internal progression, succession planning and highpotential talent development
Own learning systems, content and engagement
Ensure learning content remains relevant, accessible and effective
Partner with HR and operational leaders on capability and performance priorities
Focus on highvalue interventions that improve performance
Lead the Recruitment Manager and create alignment across recruitment, onboarding and development

About You

You’ll be an experienced L&D leader who understands how to build capability in a fast-moving, operational environment. You’re as comfortable shaping strategy as you are rolling up your sleeves to deliver practical solutions that make a real difference.

You’ll bring:

Strong experience leading Learning & Development within an operational or multisite business
A track record of improving manager capability, leadership effectiveness and performance
Experience creating practical learning frameworks that drive measurable results
The confidence to build strong relationships with HR and Operations, offering both support and constructive challenge
Experience managing learning platforms, systems and engaging content
The ability to turn insight and data into action that delivers impact
A pragmatic, commercially minded approach, with credibility and strong influencing skills

In return we offer:

Competitive salary
Employee perks, social events and discounts across venues
Private medical insurance
Life insurance
Wagestream – access to your earned £££ whenever you need
Up to 33 days holidays
Flexible working,
The opportunity to be part of exciting business venture,
Employee assistance programme
Enhanced maternity and paternity
Career development opportunities in a growing company

If you're passionate about building capability, developing leaders and creating learning that delivers real business impact, we'd love to hear from you

Our dedicated Recruitment Team will review every application, and get in touch to arrange a chat with suitable candidates.

If we don't feel like you are the right match for now, we will make sure to let you know, however detailed feedback won't be provided at this stage

Quick apply

Refine Your Search

director of guest experience jobs in london

Head of Learning & Development

Director of Guest Experience

Formula 1 - Events Project Lead

Sales, Events & Reservations Manager

Director of Sales - The Americas

Head of Event Sales

HEAD OF PARK OPERATIONS

Director of Revenue Management - London Marriott County Hall

Director of European Leisure Sales

Wine Director

Brand Experience Creative Director

Coordinator, Commercial - UK & Northern Europe

Head of Marketing - Events Division

Assistant Director of Banqueting Operations - JW Marriott Grosvenor House London

UK Family Activities Manager

Head of Operations

Global Director of Brand Strategy

Director, Hospitality & Events

Senior Account Director (F1 hospitality)

Assistant Director of Purchasing

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