director of guest experience Work, Jobs in london (with Salaries)

Director of Guest Experience
The Chancery Rosewood —London
- Weekend availability
- Hotel
- Leadership
- Hotel experience
Quick apply
Assistant Director, Guest Experience - Jet
Four Seasons —London
- Full-time
- Hybrid work
- Customer service
- Hotel
- Travel
Ticketing Director - FIFA World Cup 2026
Wasserman Media Group LLC —London
- Weekend availability
- CRM software
- Spanish
- English
Non-Executive Director
Methodist Church —London
- £375 a day
- Part-time
- Hospitality
- Hotel
- IT
Assistant Director of Events & Groups
Maybourne —London
- Full-time
- Hotel
- Hotel experience
- Employee discount
- Referral programme
Quick apply
1d
Director of Rooms
The Hongkong and Shanghai Hotels, Limited —London
- English
- Hotel
- Guest services
Director of Meetings and Events Operations
PPHE Hotel Group —London
- Hospitality
- Hotel
- Analysis skills
- Employee discount
- Referral programme
Quick apply
Director of Event Planning - JW Marriott Grosvenor House London
Marriott International, Inc —London
- Full-time
- Hotel
- Resort
12d
Assistant Manager - Guest Experience (Maternity Cover)
The Hongkong and Shanghai Hotels, Limited —London
- Customer service
- English
- Hotel
VP, Cafe Operations
Hard Rock International —London
- Hospitality
- English
- Bachelor's degree
Quick apply
5d
Senior Account Director (F1 hospitality)
Right Formula —London
- £500 a day
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Hospitality
- Microsoft Excel
- Annual leave
- Employee assistance programme
Brand Experience Creative Director
Seen Connects —London
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Public speaking
- Microsoft Office
- Work from home
6d
Executive Assistant to the Artistic Director & Executive Director
The Old Vic —London
- £46,440 a year
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Computer literacy
- Microsoft Office
Corporate Receptionist
Rapport —London
- £33,305 a year
- Full-time
- Communication skills
- Employee assistance programme
Director of Rooms
Delano —London
- Full-time
- Maintenance
- Hotel
- Front desk
Quick apply
14d
Executive Assistant
Octopus Energy Group —London
- Full-time
- Work from home
Quick apply
5d
Manager for Academic Affairs - NYU London
New York University —London
- Full-time
- Computer literacy
- Microsoft Office
- Computer skills
- Annual leave
Director, Ticketing - FIFA World Cup 2026
Wasserman Media Group LLC —London
- Weekend availability
- CRM software
- Spanish
- English
Director of Front of House
Rosewood London —London
- Full-time
- Hotel
Quick apply
VP, Cafe Operations
Seminole Hard Rock Hotel & Casino Tampa —London
- Full-time
- Hospitality
- English
- Bachelor's degree
5d

I want to receive the latest job alerts for director of guest experience in london

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Director of Guest Experience

The Chancery Rosewood -
London

Quick apply

Job details

Full-time

Qualifications

Multilingual
Arabic
Leadership
Hotel experience

Full job description

The Chancery Rosewood, a Rosewood Hotel Group property, is housed in the iconic former U.S. Embassy on Grosvenor Square, reimagined by British architect Sir David Chipperfield. It includes 144 spacious suites designed by Joseph Dirand, alongside a collection of distinctive dining and entertainment spaces, providing a stage for progressive ideas, voices and expression.

At The Chancery Rosewood, relationship hospitality defines how we operate. We are seeking a Director of Guest Experience to provide senior operational leadership across our guest-facing departments and ensure continuity of service during key trading periods. The Director of Guest Experience works in close partnership with the Hotel Manager and Managing Director, and collaboratively with the Director of Food & Beverage and Director of Rooms, to ensure operational cohesion across the hotel. Positioned at the centre of the operation, this individual will orchestrate the daily flow of service, strengthen alignment between Rooms and Food & Beverage and safeguard a consistent luxury guest experience across all touchpoints. There are no direct reports at present. Influence, credibility and cross-functional leadership will therefore be essential.

Working Wednesday to Sunday from 3pm onwards, this role provides visible evening and weekend leadership within the business.

Key Responsibilities

Provide senior evening and weekend operational coverage
Maintain a strong and visible presence throughout the hotel, leading by example and ensuring operational issues are resolved promptly and effectively
Act as liaison between Rooms Division and Food & Beverage to ensure seamless delivery
Lead cross-departmental briefings for VIP arrivals, events and peak occupancy
Monitor service standards, guest feedback and quality metrics, intervening where necessary
Support delivery of agreed business objectives
Act as senior operational lead in the absence of the Hotel Manager

About You

Senior operational experience within a luxury hotel environment is essential
Strong understanding of both Rooms and Food & Beverage operations; experience across both disciplines is highly desirable
A calm, credible and visible leader on the floor
Multilingual capabilities are advantageous; Arabic language skills would be particularly valued
High levels of discretion and sound judgement

At Rosewood, we invite our associates to bring your true self, to curate the extraordinary in every interaction, to enrich and be enriched through meaningful collaboration, and ultimately to leave your legacy through the standards you uphold. If this opportunity aligns with your experience, we would welcome a confidential conversation.

Diversity & Inclusion
We are committed to equity, inclusion and belonging. We ensure a fair, transparent recruitment process and are dedicated to creating opportunities for all, regardless of race, religion, sex, national origin, sexual orientation, age, marital status, disability, or gender identity

Quick apply

Refine Your Search

director of guest experience jobs in london

Director of Guest Experience

Assistant Director, Guest Experience - Jet

Ticketing Director - FIFA World Cup 2026

Non-Executive Director

Assistant Director of Events & Groups

Director of Rooms

Director of Meetings and Events Operations

Director of Event Planning - JW Marriott Grosvenor House London

Assistant Manager - Guest Experience (Maternity Cover)

VP, Cafe Operations

Senior Account Director (F1 hospitality)

Brand Experience Creative Director

Executive Assistant to the Artistic Director & Executive Director

Corporate Receptionist

Director of Rooms

Executive Assistant

Manager for Academic Affairs - NYU London

Director, Ticketing - FIFA World Cup 2026

Director of Front of House

VP, Cafe Operations

I want to receive the latest job alerts for director of guest experience in london

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected